To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.6
Service3.6
Cleanliness3.6
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All reviews(45)
Positive reviews(34)
Reviews with photos/video(7)
Negative reviews(11)
Itz
Deluxe Room
Stayed in Nov 2023
Couples
5 review
5.0/5
Outstanding
Posted on Nov 27, 2023
I can’t wait to use this again and again.
Guest User
Deluxe Room
Stayed in Oct 2023
Couples
8 review
3.0/5
Posted on Oct 8, 2023
The location of this hotel is very good, the sea water is great, the beach next to the hotel has a lot of corals, a lot of fish, and the snorkeling experience is very good. But the hotel itself is not good. The facilities are old and the service is average. The most important thing is that there is no way to have a good rest. Loud music is played until very late at night, and the guests have no way to choose or refuse. Isn’t the first priority of a hotel to make people sleep well? I don’t understand. In short, this beach is highly recommended, but this hotel is not recommended.
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Guest User
Comfort Room
Stayed in Jun 2024
Business travelers
15 review
4.0/5
Very Good
Posted on Aug 1, 2024
Very close to the airport
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_ceair603815522
Deluxe Room
Stayed in Apr 2023
39 review
5.0/5
Outstanding
Posted on May 3, 2023
#positive #I was happy with the Nearby Restaurants, Bed Comfort Level, Nearby Activities, Natural Light in the Room, Value for Money, Soundproofing; #喜欢# I am satisfied with the nearby restaurants, bedding comfort, nearby activities, lighting in the room, cost performance, and sound insulation
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Anonymous User
Comfort Room
Stayed in Jan 2023
Family
1 review
4.0/5
Very Good
Posted on Jan 17, 2023
We had a good time, fantastic beach, excellent breakfast
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Guest User
Stayed in Jul 2024
Other
4.0/5
Very Good
Posted on Jul 23, 2024
We had a great weekend at Le Peninsula bay. At first when we reached the hotel, I was asking myself how would be the service food etc given that its location. Finally, it was amazing. Good food, many varieties, the drinks, anytime you can have your own hot chocolate, capuchino, coffee etc as the dispenser is available anytime. The massage by Mrs Ragini was excellent and highly recommended. The servers, Mrs Dany (who showed so much love to her job at the restaurant), the barmen... All was great. For a 3 star hotel, the service is really good. The rooms are very neat, hot water in the shower. I'm summary, I recommend this hotel and surely will go there again.
Response from Property: Hello tinar178, We thank you for your feedback and are delighted to learn that your stay with us was pleasant. Your satisfaction is our main goal, and we hope to have the pleasure of welcoming you again soon for an experience as memorable as the previous one. Best regards, Ansley Nellacootee General Manager
Kirstin E
Stayed in Jun 2024
Couples
4.0/5
Very Good
Posted on Jun 10, 2024
Me and my husband have just from 9 days at this lovely hotel. The location I’d absolutely perfect, the beach outside the hotel and and the next beach along are stunning! The snorkelling here is amazing…and snorkels are free to hire for 30 mins- 1 hour a day. Also you get a trip on the glass bottomed boat included, which is so worth it. The evening entertainment, as mentioned before, is loud until 11pm. But it’s good and the entertainment team try really hard. The cocktails with the all inclusive are not great, but the beer is fine The hotel is lovely, the rooms are fairly spacious…although with a glass bathroom door The staff are super friendly and the food is good. We will be coming back.
Response from Property: Hello 284kirstine, We thank you for your feedback and are delighted to learn that your stay with us was pleasant. Your satisfaction is our main goal, and we hope to have the pleasure of welcoming you again soon for an experience as memorable as the previous one. Best regards, Ansley Nellacootee General Manager
Guest User
Stayed in Mar 2024
Other
2.0/5
Posted on Mar 1, 2024
Only the nature and the bay are beautiful/Si salva solo la natura e la baia. Il resto no comment. Air conditioning is not working - water dripping from the air conditioner, towel underneath Surfaces are not clean and neat Curtain dirty and broken Dog in the restaurant (disgusting) Waiter holding and playing with toothpick during the table service ( non hygenic at all) No electricity NOO water in the bathroom - every day at noon Cockroaches everywhere Very loud every day Kitchen with uncommon odors Public wc are never clean and without paper
6/10
Guest User
Stayed in Mar 2024
Other
3.0/5
Posted on Mar 1, 2024
The hotel is located beach side which is the nicest thing about this resort. Nothing near to walk to , but there are taxis. Very structured times for breakfast,lunch,dinner No drink -wine selection Glass bottom boat rides are amazing Make sure you bargain the price. Also during the day ✈️ planes fly over Not for everyone here that’s for sure 2 -3 nights max
Response from Property: Hello Ageginger, We thank you for your feedback and are delighted to learn that your stay with us was pleasant. Your satisfaction is our main goal, and we hope to have the pleasure of welcoming you again soon for an experience as memorable as the previous one. Best regards, Ansley Nellacootee General Manager
Guest User
Stayed in Aug 2024
Solo travelers
5.0/5
Outstanding
Posted on Aug 9, 2024
The service of the restaurant is amazing . And the staff is going beyond the service and gave impeccable experience to each and every guest Lovina was wonderful and served a superb drink which I loved. She is an asset to the company . I wil surely come back after six months to have again best experience ever.
chmoreno
Stayed in Jul 2024
Family
2.0/5
Posted on Jul 26, 2024
I am only checking in tomorrow and already I had a bad experience on the phone. The lady asked me to call back in five minutes since she had just transferred a call to reservation and that they are probably already on call (what?!). I call back 5 mins later and discuss my reservation. I tell her I have a 2 year old and she bluntly cuts me and says that they will not provide any cribs or additional bed. (I didn't ask for any!) I go on to ask her if I can come in early as a visitor (my check-in is a 2pm) since I already have friends staying there. Her reply is that the security won't let us in! Hilarious! Never had staff as rude in any hotel I stayed ever. The lady who took my call on 26 Jul 2024 at around 14:15 badly needs training in handling customers!
Response from Property: Dear dilrajw, Thank you for bringing these concerns to our attention. We sincerely apologize for the issues you experienced during your stay. We take your feedback seriously and will address each point with our team to ensure these issues are resolved promptly. Your comfort and satisfaction are of the utmost importance to us, and we are committed to providing a better experience for our guests in the future. Please accept our apologies once again, and we hope to have the opportunity to regain your trust on your next visit. Regards, Ansley Nellacootee General Manager
727marlenea
Stayed in Jun 2024
Solo travelers
5.0/5
Outstanding
Posted on Jun 20, 2024
Great hotel, good rooms, comfy beds, fantastic staff. Best food I've had in a hotel for years, absolutely delicious!! Make use of spa, gym, glass bottom boat, water sports, animation staff are great! Perfect location, definitely go again.
Response from Property: Hello 727marlenea, We thank you for your feedback and are delighted to learn that your stay with us was pleasant. Your satisfaction is our main goal, and we hope to have the pleasure of welcoming you again soon for an experience as memorable as the previous one. Best regards, Ansley Nellacootee General Manager
mejuey
Stayed in May 2024
Travel with friends
5.0/5
Outstanding
Posted on May 23, 2024
Came to this hotel for a week with our friends. Such a wonderful hotel. The staff are so helpful, friendly and welcoming. Rooms ok -comfortable but ours we felt was a bit dated. Very clean beds comfortable. The food was great . Plenty of choice. Unfortunately we are picky but was ok never went hungry always found something. Plus if you ask they will get something for you. So accommodating. Lovely location. We had a massage in the spa. Wow. The ladies there are amazing. Well worth having g a full massage after the long journey. We did the glass bottom boat trip which was nice. A lovely holiday and great place to stay. The staff there are incredible. Special thanks to ivans on the bar and Cedric. (Aqua gym).
Response from Property: Hello mejuey, We thank you for your feedback and are delighted to learn that your stay with us was pleasant. Your satisfaction is our main goal, and we hope to have the pleasure of welcoming you again soon for an experience as memorable as the previous one. Best regards, Ansley Nellacootee General Manager
Dave J
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 11, 2024
Room & amenities exactly as in the photos. 3.8 ⭐️ facilities, but kept spotlessly clean. Dining superb, staff friendly & polite. Safe Snorkelling from hotel beach. Exceptional value all inclusive. Location beautiful, highly recommend.
Response from Property: Hello Dave J, We thank you for your feedback and are delighted to learn that your stay with us was pleasant. Your satisfaction is our main goal, and we hope to have the pleasure of welcoming you again soon for an experience as memorable as the previous one. Best regards, Ansley Nellacootee General Manager
Bhavya M
Stayed in Feb 2024
Family
4.0/5
Very Good
Posted on Feb 25, 2024
Amazing family stay, the atmosphere was peaceful and the hotel was not too packed. The food was immaculate with a large variety however it would be nicer with more variety in the all inclusive drink package. The sauna was also okay albeit a bit small and the spa was worth it even if it would be better to employ more people there and provide more services. The water activities were also very nice, the glass bottom experience is a must. All in all, we had a great stay for the price we paid but the hotel could make some improvements.
Response from Property: Hello 557bhavyam, We thank you for your feedback and are delighted to learn that your stay with us was pleasant. Your satisfaction is our main goal, and we hope to have the pleasure of welcoming you again soon for an experience as memorable as the previous one. Best regards, Ansley Nellacootee General Manager