Grand Mercure Medan Angkasa

Grand Mercure Medan Angkasa Reviews

Grand Mercure Medan Angkasa

Jl. Sutomo No.1, Perintis, Kec. Medan Tim., Kota, Medan, North Sumatra, 20235, IndonesiaView Hotel Details
Grand Mercure Medan Angkasa
Grand Mercure Medan AngkasaGrand Mercure Medan AngkasaGrand Mercure Medan Angkasa
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Grand Mercure Medan Angkasa Guest Reviews

4.3/5
Very Good
141 review
Verified reviews
Location4.5
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(141)
Positive reviews(137)
Reviews with photos/video(29)
Awesome stay(27)
Awesome rooms(16)
Clean and tidy(15)
Great location(13)
Delicious breakfast(12)
Friendly owner(11)
Large rooms(8)
Negative reviews(4)
samuel eel
Premier King Room
Stayed in Jun 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Good hotel. Staff was friendly. Breakfast was pretty decent too. Location wise this is quite near to the city centre. Have good access to malls and food. Will come again
verycoldbrew
Deluxe King Room
Stayed in Nov 2023
Business travelers
130 review
4.0/5
Very Good
Posted on Nov 25, 2023
A clean and good hotel with best location in Medan city. My room was large, clean and very comfortable. Came around 15.20, and had to wait the room to be ready around 15 minutes. And not even a welcome drink served during my waiting time. No complain but that small gesture is kinda needed... However the FO lady who handled me was very friendly... Very recommended to stay here...
6/8
Response from Property: Dear verycoldbrew,Thank you for your kind review of Grand Mercure Maha Cipta Medan Angkasa. We are delighted that you were able to enjoy a clean and comfortable room during your stay. We appreciate your feedback about the wait time before checking in, and we are sorry if the welcome drink was not offered. At Grand Mercure Maha Cipta Medan Angkasa, we strive to provide an exceptional experience to all our guests and we are grateful for your feedback as it helps us to continuously improve on our services. Thank you once again for staying with us. We look forward to welcoming you back soon!Sincerely,Management
LEE AI
Deluxe King Room
Stayed in Nov 2023
Couples
8 review
5.0/5
Outstanding
Posted on Dec 28, 2023
Superb room (clean and big) Mecure standard, walking distance to 2 malls (centre point and deli mall) and the Medan train station.
Response from Property: Dear _FB484962****, Thank you for taking the time to share your experience with us! We are delighted that you found our rooms clean and spacious, and that they met Mercure standards. We also appreciate that you were able to enjoy our convenient location near Centre Point and Deli Mall, as well as the Medan Train Station.At Grand Mercure Maha Cipta Medan Angkasa, we strive to ensure each of our guests has a memorable experience with us. Your feedback helps us better understand what matters most to our customers. Thank you again for your review!Sincerely,Management
ABDUL SANY FAIZAL
Premier King Room
Stayed in Jun 2024
Solo travelers
9 review
4.7/5
Amazing
Posted on Jul 26, 2024
Great experienced from check in to check out & great customer services offered by the staff.
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Management
Syahril Anuar
Deluxe King Room
Stayed in Feb 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Feb 25, 2024
One of the best in Medan ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ
Response from Property: Dear Guest,We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and facilities. Thank you again for sharing your experience, and we hope your next visit will be pleasant.Best Regards,Management
Userโ€ฆ
Premier Twin Room
Stayed in May 2024
Other
1 review
3.7/5
Posted on Jun 14, 2024
Thank you Grand Mercure for making my stay comfortable!
Response from Property: Dear Guest,We are delighted to hear that you had an enjoyable experience at Grand Mercure Maha Cipta Medan Angkasa. We take pride in providing our guests with outstanding service and experiences. We look forward to welcoming you back again soon.Sincerely,Management
City of Dengkil
Deluxe King Room
Stayed in Jul 2024
Solo travelers
21 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Near to food outlets near hotel..
Ambrrish Busan
Deluxe King Room
Stayed in Sep 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 3, 2023
Fantastic experience. I'm so happy with this stay. very clean environment, polite staff, joyful feelings. The breakfast was very good. enjoyed Indonesian dishes. well presented. Salute to the Hotel crew and the management team.
Response from Property: Dear Mr. Ambrrish Busan, We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management
Anonymous User
Deluxe Twin Room
Stayed in Sep 2023
Couples
10 review
5.0/5
Outstanding
Posted on Sep 21, 2023
We have travelled few times to Medan lately for sime activities and families gathering. Granf Mercure hotel is great.We enjoye staying there as its clean, the room is big, bathroom with bathtub, and breakfast is of wide varieties..We will stay there again should we travel to Medan again. Its highly recommended ..๐Ÿ‘
Response from Property: Dear Anonymous User,Thank you for your positive review! We are delighted to hear that your stay with us at Grand Mercure Maha Cipta Medan Angkasa was a pleasant experience. Our priority is to provide all of our guests with the best service and comfort, and we are happy to know that we achieved that during your stay. We look forward to welcoming you back in the future and thank you again for taking the time to leave us a review.Sincerely,Management
Trip loyalist
Deluxe Twin Room
Stayed in Aug 2023
Other
19 review
3.5/5
Posted on Aug 14, 2023
A dated 5 star hotel with a big room but a bit noisy (street/mosque at pool view) Bfast is not bad with variety beside the pool.
Response from Property: Dear Mr. Dennis, Thank you for your feedback concerning our hotel and of course, sorry to hear that your experience with us did not meet your expectations. It is of course disappointed to read that , while some aspects of your stay were positive, we clearly failed short in regards to your expectations. We welcome your suggestions to improve our facilities and thank you for bringing it to our attention. We appreciate your feedback , and great expectations of us if you would provide an opportunity we are again to be able to serve you again in the near future. Sincerely, Management
Guest User
Deluxe Twin Room
Stayed in Sep 2023
Travel with friends
2 review
4.5/5
Great
Posted on Sep 24, 2023
Hotel is clean and short taxi ride to few shopping malls. Hotel message service is good.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, stay safe and looking forward to welcoming you back Sincerely, Management
Che Ani ZANI
Premier Twin Room
Stayed in Aug 2024
Couples
11 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Nice service & location
Salmin Husin
Premier King Room
Stayed in Feb 2023
Business travelers
35 review
4.2/5
Very Good
Posted on Feb 14, 2023
All good except the price ha..haโ€ฆ.๐Ÿ˜… Lot of services available
Response from Property: Dear guest,Thank you for the great review for Grand Mercure Medan AngkasaWe look forward to welcoming you back in the futureBest regards,Rachmad SuwardiGeneral Manager
Estee Chong
Deluxe King Room
Stayed in Jan 2023
Family
43 review
4.5/5
Great
Posted on Feb 6, 2023
Good value of money but restaurant a/c is not cold
Response from Property: Dear guest,Thank you for your review for Grand Mercure Medan AngkasaWe look forward to welcoming you back in the futureBest regards,Rachmad SuwardiGeneral Manager
Sani็Šๅฆฎ
Deluxe King Room
Stayed in Mar 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on May 14, 2024
my favourite hotel at medan..
Response from Property: Dear Guest , We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management