Hotels Near UVA Nuevo Amanecer in Medellin

I was surprised, came from another Ibis in another country, being of the same category, Ibis Medellin is much more in everything, in Room, Cleaning, Infrastructure, Service, Restaurant with varied and generous breakfast, The hotel is a very good place to stay in the hotel.

Great location and hotel in Medellin. We stayed for 3 nights. Rooms were spacious, comfortable bed, and shower. Loved that the hotel was located inside one of the nicest malls in this city. Safe neighborhood, and close to Provenza to go out at night. I will definitely consider staying here again. I didn’t try the food, but had a couple of drinks at the bar on the rooftop.

We stayed at the hotel for three days. I specifically was looking for a hotel with a gym and our travel agent said this was the best place. -The check in process was very slow as they don’t have enough people at the front desk. -Our room was nice, but they only provide shampoo and soap. When I asked for body lotion, as most other hotels of this rating provide, I was told no. - Calling to the front desk results in no one answering the phone, thus I had to go downstairs several times to ask questions. -The gym itself is old and disgusting. Overlooking the pool deck is the cardio area. They had 1 of 3 treadmills working, ellipticals with no power, and spin bikes that were extremely rusted and hard to adjust for fit. The weight room floor is also filthy and I don’t think it was cleaned the entire time we were there. The weight and machines are all rusted. For dumbbells there was one set of 10s, 1 twenty and the rest were over 30 lbs. Some of the dumbbells were coming apart creating a dangerous situation of a weight slipping off and dropping on your head or foot. -We had breakfast included and the food and service were good. However, We ordered room service one evening for dinner and the food arrived after an hour and a half. It was cold and tasted horribly. - they have motion sensors in the hallway to conserve energy, which is good. However the don’t often work and several times I got off the elevator and had to navigate a pitch black hallway to my room. I would never recommend this hotel. It claims to be 4 star but it is in disguise with a fancy lobby.

The hotel, rooms, staff, foodservice and lovation are unmatched in Medellin. Of special note is the very friendliness and hospitality of the staff. Especially the head bellman, Santiago. He made our stay even more enjoyable. He treats us like family and is always there to help, in any way. He is a keeper! Thanks for all you do for us Santiago!

We would have rated this hotel at 5* but a checking out issue spoilt the whole stay for us! Yes the room needed a little attention - the shower nozzle hung down out of the ceiling, the shower handle came off the temperature regulator every time you adjusted it, the toilet seat kept falling down & had to be held up for me (male!),, the toilet itself was not fixed equi distant in the space between the shower screen & the wall & made sitting on it uncomfortable as you would then be squashed ........but none of these were major & would not have impacted our stay very seriously. We enjoyed the breakfast & the staff, generally were very good & helpful Upon checking out, we left a 50,000 COP tip. Then, On getting into our taxi, we were called back to be told we needed to pay 50,000 COP for a ”broken door key card”. The previous evening the door card did not work & it was replaced with nothing at that time being said. Now apparently we had ”damaged” it I refused to pay & said if they wanted the money to take it from the 50,000 COP tip I have stayed in hundreds of hotels using electronic key cards & if they ever had a problem, they were reprogrammed or replaced without issue Never have I encountered this situation before & I was annoyed & very disappointed that after a great stay, this was how it ended. As I said, this would probably have been a 5* review.....

We had an early flight out of Medellín so we stayed at this hotel the night before we left. The room was clean, bright and spacious and the room had a nice shower. There were plenty of restaurants within walking distance. I was a little nervous because we wanted to leave for the airport at 4:00 a.m. and wasn't sure how easy it would be to get to the airport if the shuttle fell through for some reason, but when we went down a few minutes early to take the shuttle, the shuttle driver was already waiting for us and we got to the airport without any problems. We would stay here again if we had another early flight out of Medellín.

Hotel near main road, if you go with children and use stroller it is a bit complicated due to the steep slopes due to the geography of the area, when you arrive they give you a welcome cocktail for adults (not very good) and ice cream for children , in general the breakfast is quite abundant and good, we were only one night for a connection flight, the international airport is about 1 hour

I was incredibly disappointed with this hotel. The best thing going for it is the location. LOVED the location and it's really the only hotel in the area (Laureles). Sadly, I was disappointed with the facilities and the staff. To start, as soon as we walked in, the front desk lady was standoffish and it seemed like we were bothering her checking in. Then, when we got to our room, the air conditioning wasn't working- I asked for her to send someone up and they didn't. Again, I was clearly bothering her. Thus, the rest of our stay was so stifling (we were on the 8th floor and can't open windows) that we had to leave the door open at times just to get some airflow. The room was clean enough. Twice we weren't given any towels, which we had to ask for- which again, seemed like we were bothering the staff. The bed was huge, as was the shower. But the shower was in a room that sort of just flooded everywhere, including in front of the toilet. There was a safe and a mini-fridge. Breakfast was included, but was really awful. The food just wasn't fresh. We ended up going out for breakfast half our time there, which was disappointing. While we didn't use the pool (it says it's an extra charge), we stopped by to look one night and it's definitely not worth paying extra for. Overall, we absolutely loved the area- restaurants everywhere, safe, quieter and a great vibe, but I was incredibly disappointed in the hotel, especially the staff at the front desk. So unwelcoming.

We stayed one week as I am Colombia and my husband is not and was a little shy to stay at my mothers house around the corner. Picked because of the reviews and location. Room was comfortable, although even if you have your dnd they will come in and turnoff the ac. Fridge never refilled. You have to ask for water at reception but beware if the restaurant is closed they will have none. I’ve travelled extensively and both my husband and I work in hotels. This is the first hotel to ever call you every day at 8:55 am to tell you breakfast is about to end, and if you would like your order brought up. I mean someone else might like that, but we hated it!!! I understand the guy thought he was doing a favor and yes maybe 2 days out of the 7 but Jesus! Don’t do that. Shower comfortable however they don’t have conditioner and you must call down for a blow dryer. Bed was comfortable and we were in the largest suite on the top floor. However the ac is placed in a location where when turned on it blows directly at the bed! It’s impossible to sleep like that as you will need it on blast to cool the room since they have turned it off for you and it’s so directly on you that you will get sick. Now I had three things that have gone missing from my room. One of which was a pink purse. Luckily it was a Nine West purse and not one of my very expensive Gucci purses. This I called the reception on the same day as check out to first ask them if I had left it behind, not only were they very defensive about it but also offensive. The receptionist ( gentleman) said oh you sure you didn’t drop it as i seen you leave with so much stuff. And he also said why would you just bring it up now. Mind you I made this call about one hour after checking out. I said to him because I wanted to make sure it wasn’t in my bag. The purse was placed next to my sneakers which were the exact same color. Now you see I would just think that it got tangled up with the sheets, but one thing occurred which made me think something was not right. On one day, I took the end off the door since the waiter brought up our food. We stayed late in bed watching tv and sleeping. Someone opened our door with no knock. I quickly rushed to see who it was and it was the hotel manager. She said ohhh I’m sorry I didn’t know someone was staying in this room I’m so sorry. Now I work in hotels and know two things. The hotel manger always knows when a guest is in their highest paying room, and hotel managers always knock. Also this was through the middle of our stay. They hotel managers office is directly across from our room. They knew. My bag was also opened and a blue adidas body suit was stolen as well as a pair of white stretchy jeans. I only noticed this maybe two or three days ago when I recalled o had packed them and wanted to wear them. My husband and I were going to return to this hotel due to the convenience, however I never received a call back with a resolution as they said they would.