To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities2.4
Service2.7
Cleanliness2.5
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All reviews(8)
Positive reviews(5)
Negative reviews(3)
Muhammad Asif
Standard Triple Room
Stayed in Apr 2023
Family
5 review
1.7/5
Posted on Apr 9, 2023
Very small and untidy room/washroom... No space after Beds.... Fridge inside cupboard so no space in cupboard... No phone so each time u need to go down to talk... No towels in washroom... Beds also worst quality.... Better look for other hotel
Omar mohamed
Standard Triple Room
Stayed in Feb 2023
Family
2 review
2.5/5
Posted on Feb 18, 2023
I visited artal in feb 2023 it was very crowded the escalators were not sufficient for all this crowd thank god they gave me first floor so i can use the stairs else i could have to move early for prayers
The service were effected badly due to the number of the guests corridors is congested and smells badly although they try to clean as mush they can however the corridor still smells
The biggest advantage is the distance elmasjid elnabwy its about 5 min walk depending on which gate you chose
Guest User
Standard Triple Room
Stayed in Feb 2023
Family
2 review
1.7/5
Posted on Feb 17, 2023
It was the worst stay in this hotel started from counter cold behaviour & no single day room service available during the stay of 4 days.
Extremely unhygienic washroom with broken TUB & Tel without cable.
Fekri
Standard Double Room
Stayed in Mar 2023
Couples
146 review
5.0/5
Outstanding
Posted on Mar 8, 2023
Not bad. And it is not so far from Alharam. Alot of people from overseas.
I Jun-ID
Standard Double Room
Stayed in Sep 2022
Booked for others
1 review
5.0/5
Outstanding
Posted on Dec 19, 2022
Great
Guest User
Standard Quadruple Room
Stayed in Jan 2023
Couples
2 review
3.0/5
Posted on Jan 16, 2023
The room facilities are outdated. The quadruple room is very crowded. The room has a musty smell. Not recommended. The hygiene is average.
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Adnan
Standard Quadruple Room
Stayed in Nov 2022
Family
1 review
3.0/5
Posted on Dec 6, 2022
The location is excellent and close to the entrance for women to pray, but the rooms are very small and very narrow, and the cleanliness is okay and acceptable. Meals are only available for groups, and the hotel is very crowded. There are free parking spaces, but they are very narrow and their number is small.