Four Seasons Hotels in Megeve

This is a very different hotel to the other four season winter resorts, yet clearly borrows many of the same concepts; - it’s definitely more glitzy, not in an over the top pretentious way, but no expense has been spared. Every aspect has been tuned to a slightly more luxurious take on the Whistler/Vail property (including being ski in ski out) and that is all consistent with the general ambience of high end French resorts like Megeve. - part of the different experience is the room count. You have similar facilities of a similar scale but less guests, it never feels busy and personalisation is taken up a level, from breakfast to the ski concierge. - the little touches are still there like complimentary hot chocolate and a wine tasting evening just like in Whistler and Vail, but food and beverage is a whole level up (the nod to its history as a Rothschild family property with incredible produce from the Rothschild estate is a lovely touch). - rooms are much smaller but more luxurious and very well appointed. Our prestige room was one of the smallest hotel rooms I have had in years (and the most expensive non-suite/villa) but it didn’t disappoint. Well designed, great bathroom and walk in wardrobe & a bonus terrace with views to die for. - staff were generally excellent. The staff from the Athens hotel and ski room guys were stand out excellent (friendly, efficient and enthusiastic). - we had very good spa treatments and concierge made some great restaurant recommendations (reviewed separately). The one negative (why the one star was lost) was the SPA pool temperature. Many guests were complaining it was too cold and it really was too cold. As stunning as the SPA is there is no separate hot tub or jacuzzi and the pool (indoor/outdoor) was too cold to be relaxing (and certainly too cold to enjoy the outdoor section). If they could increase the temperature by just a couple of degrees (or alternatively add outdoor hot tubs) and (as a bonus) maybe introduce the winter outdoor drinks service done best in Whistler, I’d be rebooking my room for next season already. Nothing beats a glass of champagne in an outdoor hot tub or hot pool after a hard day on the slopes - it is a major part of the Four Season Ski Resort experience in North America and my wife and I really missed it. We had a major room temperature issue (AC broken and 26 degrees in room temp!) with no other rooms available. After a few hiccups the GM resolved the issue very well and fairly. Issues happen occasionally and I felt as unfortunate as it was I left feeling they couldn’t have done much more to right the wrong which is why we continue to stay with the brand where possible all around the world.