Hotels Near The mural on Heeren House in Melaka Tengah

The hotel from the exterior looked really grand. The room was quite big in size and the hotel reception staff were nice enough. We (husband, two teenage children and I) arrived an hour early and were directed to the note that they didn’t have early check-ins. The doorman was nice and gave us an umbrella as it was raining when we were going out. However, the bathroom was not very clean with rotting shower screen because of most likely poor cleaning. The towels in the bathroom were supposed to be white but were brown in colour and stained. Unfortunately, we had to use these as there was no other option, felt unclean after shower. The corridor had a musty odour which was overpowering. Stayed two nights and had put up a door sign to have the room cleaned but no one came around and we were out all day. Bottled water was given on the first day but not on the subsequent day. I’m glad we only stayed two nights as couldn’t have tolerated the place for any longer.

The hotel location at Jln Merdeka, Bandar Hilir Melaka. Near at Mahkota Parade and Dataran Pahlawan. Parking is free provided by the hotel. No Deposit when you check in the hotel. Staff hotel is friendly and helpful. The room is clean tidy and comfortable. Air-conditioning is cold. Easy to get the food and beverage by walking distance.

Enjoyed the good breakfast here ,especially the coffee machine available to have a cup of coffee in the morning. Hotel room was clean but a bit dirty on the towel . The service team was great and friendly. A bit disappointed was the swimming pool is small and close early .

Experience an impeccable stay that meets the highest standards. Enjoy the luxurious ambiance of a classic, comfortable, and immaculate setting, enhanced by the attentive care of the hospitable staff. The breakfast is superb, offering a delightful start to your day. Located in a strategic, yet private and peaceful spot, it is an ideal retreat. Highly recommended for those seeking a premium experience. 5 stars! Kudos to Staff Greg!

Very nice hotel and will repeat next time. I love this hotel,cozy and perfect place for staycation

This is a very new hotel which started their business in March 2023. Wanted to try on the first day of opening but due to some reason, it was delayed till now. It’s a first Marriott hotel in Melaka, so I do have very high expectations from them. As a Marriott platinum elite member, I’ve stayed in many hotel under Marriott organisation. Upon reaching the hotel with grab car, the staff came up to me immediately and lead me to the check in counter, the lobby are huge, and I can still smell that the hotel are still so new. Not much of the guest in the lobby area, it’s a Monday so I guess it’s normal. No suite room upgrade and no complimentary breakfast for a platinum member, although I was upgraded to a strait view room which I appreciated it. It can see a tiny bit of the sea. Apart from that, I guess the room size and amenity are the same. The check in staff told me that the suite room was full… I mean.. it’s a Monday.. and I literally still can see the suite room was available in the Bonvoy app. As I’ve mentioned, I’ve been to many hotel under Marriott organisation. I don’t always get upgraded to a suite room, but it was okay, I do understand all these are subjected to individual hotel policy and it’s all a good will. But I guess the staff could just tell me that the hotel are still new, the suite room are limited and it’s reserved for paying guest. I would totally understand that. But I don’t think it’s wise to you know, use a default replied as member like us, we check on the app. For me, if there’s no available suite room, I wouldn’t even ask for an upgrade. Secondly, there’s no complimentary breakfast, I paid RM70 for the 2 day breakfast. I’ve stayed in a few courtyard hotel, this was the first one that I’ve paid for breakfast, there might be other courtyard that don’t provide complimentary breakfast for guest with elite status, maybe I didn’t stay much enough to see it all. I’ve stayed with hotel that told me that their facility actually don’t offer complimentary breakfast for elite member, but they will just give it to me as a good will on top of my welcome gift. Just a little suggestion, like maybe let the counter staff to decide, if they could slip in some complimentary breakfast to guest with elite status or even guest that potentially come back again. I’m not complaining here, just some of my suggestions. The room are new, nice and spacious, very clean. Nice TV channel selection, view was great. Bed are firm to the level that I like, they offer pillow menu as well. Had very good sleep for the 2 night. Breakfast was very basic. There’s a very annoying flies flying around my table.. how did it come into the hotel, lol. Gym are small but there should be everything you need. The infinity pool are great! Very good view and very Instagrammable. Please visit the pool when you are here. The staff and friendly and nice. Would come back again to the hotel when I’m back in Melaka.

The hotel is in a convenient location, but parking is quite troublesome. The room is managed separately from the hotel, requiring us to park in an opposite lot, which is about a 10-minute drive to the highest floor. Unfortunately, the room was not clean. The toilet also needed attention, and there was a persistent odor reminiscent of dampness that we couldn't eliminate, even after purchasing a freshener. Additionally, there were stains on the walls and throughout the room. I provided feedback to the management, but it appears my message went unnoticed. On a positive note, the room does offer a great view of the river and the city and the bed is very comfortable.

I spent a night here after my talk in a nearby hospital. It is located at the business area of Ayer Keroh, which on the contrary, is not very busy. As it is one of the tallest building around, finding the hotel is not difficult. As the title suggest, it is a basic no frills hotel. The lobby is small and well lit. The room is clean and functional. It was well worth for the price. The issue is since it is fairly cheap, the hotel seems to be choice of the rowdy Mainland Chinese tourists. The breakfast was where they displayed their disorderliness.

This is not my first time staying at Ames Hotel, it's my third time, and it will be the last!! I travel for business almost every week, both within Malaysia and abroad. I have stayed in dozens of hotels, as you can see from my record on the Agoda website, but this has been the worst stay ever!!! I arrived at midnight, and no staff assisted with my luggage. There was a male staff in a black shirt who just walked past me at my car without offering any help, and there was also a pregnant woman (a customer) who just got out of her car to check in, and no one helped her either. The night manager, named FARED, assisted with my check-in. I requested a late check-out at 3 PM because I had an event under my company at the Ames Hotel as well, but the next morning, he informed me that I had to check out at 2 PM. I complied even though I had told Mr. FARED the night before about the late check-out at 3 PM. However, when I was having breakfast at the Merchant Lounge, a manager named JOSEPH told me that I had to check out by 1 PM, even though FARED had confirmed with me the night before that I could check out by 2 PM. I find this completely unacceptable. JOSEPH also mentioned that my room was upgraded for free, even though I paid extra for the suite—it was not free. I found this extremely rude and unprofessional because he did not check my room details before speaking with me. He made it seem like I received a complimentary upgrade and was not entitled to the service I deserved. This is extremely disrespectful, and this is my honest review of Ames Hotel Melaka. Thank you to the lounge staff named DILA for calming my wife and me and providing good hospitality service.

Amverton hotel has clean, spacious and I think recently refurbished rooms. The room had a good split unit air conditioning unit which is important for sweltering melaka, didn't experience much of the service but the little we did was commensurate with the price we paid. Cant expect 5 star service if you don't pay 5 star prices. The telematch organized by hotel was good, the team which ran it led by Capt (rtd) Norizan was excellent. The only negatives were: 1. Phone wasn't connected when we checked in, so had to call hotel using my mobile to get a change of pillow case. 2. The pillow cases were not changed, one was dirty and the other smelly. But it would be a good place to bring the kids as the pool is big and it has some slides. 3 stars because of standard of facilities and rooms are of 3 star hotel, no complaints about service from staff.