Holiday Inn Hotels in Memphis

Just returned from a two day-stay in April 2024. I was very surprised by my experience given the positive reviews on TripAdvisor My issues are the following: -Long walk from self park, including several sets of stairs with no help with baggage all the way up to the room -Two one hour ”Walk-the-Ducks” shows each day, lobby and bar packed with 100's of people for both sessions, elevators blocked so you cannot get you to room, inconvenience and most likely a fire violation. Clearly a public show and the hotel lets this happen, while causing massive inconvenience for guests, the show could be five minutes long and could be managed without much guest inconvenience, most ***** attendees spend nothing at the hotel, management needs to focus on guests and not the non-paying public, who go to a free show, twice a day, and not a good one. -Half the bank of elevators did non work during my trip, long waits for elevators, stops on every floor as people push in, lots of conventions going on, packing the bar, and causing a 30 minute wait for a drink -Ice Machines broken on my floor, bar then refused to give be a bucket of ice -No fridge in room, no wine glasses or cork screw opener -Breakfast coffee shop often had 15/20 in line, not enough service staff -No greeter taking names at restaurant when you arrive, long waits despite restaurant being 50% empty, clear lack of staffing -Stale food being serviced at coffee shop, sandwiches and muffins I will say that the hotel staff seems to know there are problems and do offer discounts and credits, if asked, however, I would much rather have good service and working equipment, than credits

Guest House was beautiful. It felt as if I was walking into a movie scene. Very beautiful place. They have a movie theater with free Elvis movies each night, food was excellent and service was superb. Location is great and very secure. I would highly recommend to anyone in the area. I wish we could have stayed longer.

Staff was super friendly and hotel is just a short drive to the airport. Room smelled terrible and was very run down. Didn’t even have a garbage can in the room. Worst part was the cockroach I smashed in the morning. Could not get out of there fast enough. Do not recommend staying here

The location is very good, the surrounding environment is good, quiet, the top floor observation deck is very good, you can look at the Mississippi River, you can see the bridge marked 'M'. The restaurant on the top floor is also good, you can go and taste it. There are no convenience stores and shopping malls around. It is more convenient to have a car or rent a car. This is the case in the general cities of the United States. It is very inconvenient to have no car. There are some snacks (popcorns and the like) in the hotel room that can be enjoyed free of charge. The hotel room is ok, but we live in a suite with an outdoor deck that can go out and enjoy the exterior. The terrace is large and connected to the next room. There is no problem with security. All the platforms need to be swiped before they can enter. There are leisure sofas on the platform, but there are more dust on the sofa and coffee table and the ground, as well as spider webs. The hotel is located in a large outdoor goods store. The interior decoration is very special. Some real animal specimens, birds, deer, etc. can be seen everywhere. There are also some introductions to the origin of the hotel, which is very story-like. I like to enjoy life in the American country. There is also a battlefield in the mall. There are guns and ammunition on the second floor. On the first floor, there are various mountain bikes, there are various fishing gears and swimwear, and a The harbor pier has a lot of local fish in it. There is also a city called Memphis in Egypt. The shape of this hotel is designed as a pyramid. From the second floor, it is designed as a hotel room along the inner circle of the pyramid. The room will look like a log cabin, plus The decoration of animal specimens is very interesting. The middle part and the first floor of the pyramid are shopping malls, restaurants, bowling alleys and shooting clubs. The top floor is the observation deck and the steakhouse. The hotel is relatively new, the room is relatively large, that is, the windows of some rooms are facing the indoor shopping malls, the shopping malls are exquisitely arranged, and the view from the room is also a scene. In short, to travel to Memphis, this is a place worth living.

Location was fantastic - close to River park access and street car line. Room was spacious and clean. Shower was good for tall people and had adequate pressure to rinse shampoo from hair. Best thing about this hotel was the staff. So friendly, so helpful.