Guest User
October 25, 2024
Our stay at Hotel Mérida Santiago was very satisfying. The hotel delivers exactly what it promises. The rooms are spacious, which makes the experience very comfortable. Additionally, the staff is organized and the schedules are well-managed, contributing to a seamless stay. They helped us with our luggage before check-in, allowing us to explore the city without carrying it, and did the same after we checked out. This is greatly appreciated and speaks well of their customer service. The food is very tasty. We dined there a couple of times and it was sensational, with both local and international dishes. What we liked most was the warmth and attention of their staff, all led by the charming Gio, who is always attentive to arrivals and welcoming. We recommend this hotel to anyone visiting Mérida looking for comfort and efficiency. We will definitely return on our next visit to the city.