Hotels Near Parada RTP Acoxpa-Auditorio in Mexico City

Great staff - Luis had us covered the whole time even though we were an animated crowd from 8 Latin American countries plus a Swede. We had good opportunities to make the most of time together outside the program, thanks to a very pleasant attitude to pricing. Extras basically included in the room rate - brilliant idea and Im more than happy to pay a little more for the room and then forget about it. Attentive and super helpful staff, don't be afraid to ask if you miss something. If the staff haven't already gotten you what you want, its because they didn't know you wanted it. Clean rooms - of very good quality given price range and good housekeeping with a hug to Juana for that. Laid back atmosphere and stretched breakfast, coffee in the afternoon. Some evenings a drinks cabinet magically appeared and that is a considerate touch worth a lot..

Very good

Yes, high-end areas are filled with foreigners

Went here on a work trip and this place delivered. A very nice, clean, beautiful building in the middle of a great part of CDMX. My Spanish is less than average but most of, if not all, the staff speak VERY good English, including room service. I stayed in a suite which was very roomy, clean, the bathroom was very nice with all marble floors. The bed was very comfortable as well. I ordered room service for dinner one night and was blown away by how delicious everything was! I had a filet mignon, caprese salad and a warm brownie with vanilla ice cream. Filet was SPOT ON, salad was good (the mozzerella was definitely fresh, and if they didn't bake the brownie in house they had me fooled. I was literally saying out loud to nobody else in the room ”this is delicious!”. I'll have to say the athletic facility was pretty impressive as well. They have a ton of machines and equipment that are inside a glass enclosed atrium and very well put together. I was nursing some injuries at the time of my visit so only used the facility for light rehab work. I didn't get to use all of the equipment but was definitely impressed. Very clean and came in contact with staff only one day and they were very friendly as well. The only thing I would have liked in the room, and I realize this may be completely an American thing, is a bed side clock. I just like to wake up and see the time and/or use the alarm when I need it, I don't like waking up to ”wake up calls”. The phone ringing is not a fun way for me to awake.

This is my 4th time at the hotel and by far the worst. The room was far lower quality than my last 3 stays. Would probably not stay again based on this. The price for what I got was extremely disappointing when usually it’s fantastic

The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family! The hotel is very good, convenient transportation, suitable for reunion with family!

Lovely room, delightful hotel and gracious staff. However, the booking process was difficult, and the communication with the front desk confusing. We got three versions of confirmed dates (the last one correct) did not get clarification as to whether our room included breakfast. When we arrived, we were given different responses to our question about whether breakfast was included on three occasions. We are fine with paying extra, but would have liked to have know whether to eat in or elsewhere. The restaurant was a weak spot with slow service, and no red wines available by the glass on our second visit. The waitperson said it was due to Xmas, but it seems quite surprising for this level of hotel to run out of red wine options four days after the holiday. Overall, we enjoyed the hotel, the location and the rooftop brunch on our last day were great. Please work on your service and communication to guests

The shower was cramped and awkward with the door hitting the bathroom door. The water pressure was incredibly weak in the shower, but too strong in the sink, making a mess. The only window in the room faced into the hotel hallways so people could see you. The sheer curtains were on the inside so the only way to close the full curtains was to open them up completely and expose yourself before being able to close them again. Parking required talking to the attendant and getting a new ticket each time, which was annoying and a waste of time. The bed linens didn't fully cover the comforters - I hope they get washed each time? No power outlet on one side of the bed. LED ***** lighting was falling down and made it too bright as it's not supposed to be seen directly.

The Novotel Mexico City Centro Histórico is a new hotel. Its newness shows in any number of ways, both good and bad. First the good: Staff were all friendly. And my room was shiny new and free of signs of wear. Everything in the room worked perfectly. It is true that the room was rather small and that the view was mostly of a blank wall. Since I was by myself and did not spend much time in the room during the day, these latter issues didn’t bother me very much. There were, however, some issues that were also perhaps related to the hotel’s newness. The cleaning staff didn’t empty the wastebasket on the first day and didn’t replenish the Nespresso pods on the second. Perhaps they should start working from a checklist … ? Also, breakfast was only available half an hour later than advertised. And, oddly, only certain guests were offered omelettes. And, as someone who doesn’t eat meat, I was bothered by a cheese-and-luncheon-meat plate on which the cheese and luncheon meat were piled on top of each other. I would also have appreciated labels on the four stew-like dishes on offer—I couldn’t tell what they contained. There is also the issue of billing. When I checked in at 3 p.m., I was asked to pay the entire bill—no problem there. But, when I arrived in my room, I found an e-mail from hotel management informing me that, because the hotel was extra busy, I’d already been charged for day 1. It’s true that I’d opted for a “flexible” rate which required me to agree to pay for the first day whether I showed up or not, but it was a little startling to be charged for a no-show before the earliest possible check-in time—and then charged again when I checked in. It took a week for the double charge to disappear from my credit-card statement. I can’t believe Accor would have approved of this billing procedure. The thing that most bothered me about the hotel was the absence of a minibar. The TripAdvisor website—and also the websites of several booking agencies—all claim that rooms in the Novotel Mexico City Centro Histórico have minibars. The Accor website, I’ll admit, doesn’t. But I guess I’ve come to expect that hotels of a certain class would have minibars. And I missed having one, not for overpriced drinks, but for the groceries I bought. I wasn’t, in other words, very enthusiastic about the Novotel Mexico City Centro Histórico, although I acknowledge that, with a few changes, it could most definitely be turned into a very good hotel.

The room is good, clean, simple facilities, good service attitude, friends feedback that the hotel is very polite, and more convenient, looking forward to the next opportunity to come again!