Hotels Near Zona Rosa, Mexico City in Mexico City

Likes: First I would like to mention that the staff was very friendly, helpful and professional. Location, location, location..... If you like to be in Zona Rosa, this place is perfect. The rooms, they actually all suite style rooms.... There are so many amazing restaurant option within a 3 block radios and the prices are very affordable. I think we ate our way through Mexico City and NO stomach issues, I may add Disliked: The hotel didn't provide a coffee maker, so the second room was useless to us. The bathroom as a bit small and had a step in bath/shower combo. The room was very clean and housekeeping was very friendly and able to give extra water bottles if needed. We didn't but our friends pre-purchased the breakfast option and they said it was not worth the $8.00 a day per person they paid extra. We had had an amazing breakfast for less than $5.00 a person just around the corner. I must admit the location was great of this hotel BUT right around the corner there are bars that play LOUD piping dance music till 4AM (Sundays 2AM) EVERY NIGHT. Our room was on the 9th floor and we didn't get to sleep till the music stopped. Even with ear plugs we felt the base..... Most of our friends had their rooms on the 4th and 5th floor and it must have been even louder there. Needless to say, most of us slept in till noon or 1pm..... If it wasn't for the extremely loud music, our stay at this property would have been great. AGAIN, the staff was amazing and hats off to them for dealing with those other guests that had been complaining about the noise...

I've stayed at this property before not sure if management has changed. I was really impressed on my first visit in 2020, and last year I notice changes, but was hoping for improvement this year. Overall the hotel is good for the price / location. I think they could make a few improvements. I'm not sure if they are under staff where the halls aren't vacuumed or tons of smalls details around the walls and doors don't look clean or touched up cosmetically. The furniture inside my room was stained. The Wifi worked great, the check in and check out process was easy. I took photos so I can maybe share with management. Overall don't hesitate to stay at this place!

If you are looking for beauty of the old kind, a pleasant stay and a great location. This is the place to go. Although the room we used was small, it was practical and the decoration and lighting extraordinaire. The wedding party Saturday night did not keep us awake, although it could be heard. The service by Mr. Ramón Cobos is commendable. He went out of his way to move out bags in and out of storage as many times as it was needed. Breakfast in the premises are not recommended. Fortunately, there are many great places to eat within a 15 minute walk. We arrived past midnight, the door was opened promptly, before we dispatched the Uber service, and the registration was a breeze. So was check out. Highly recommended, we will be back.

Went here on a work trip and this place delivered. A very nice, clean, beautiful building in the middle of a great part of CDMX. My Spanish is less than average but most of, if not all, the staff speak VERY good English, including room service. I stayed in a suite which was very roomy, clean, the bathroom was very nice with all marble floors. The bed was very comfortable as well. I ordered room service for dinner one night and was blown away by how delicious everything was! I had a filet mignon, caprese salad and a warm brownie with vanilla ice cream. Filet was SPOT ON, salad was good (the mozzerella was definitely fresh, and if they didn't bake the brownie in house they had me fooled. I was literally saying out loud to nobody else in the room ”this is delicious!”. I'll have to say the athletic facility was pretty impressive as well. They have a ton of machines and equipment that are inside a glass enclosed atrium and very well put together. I was nursing some injuries at the time of my visit so only used the facility for light rehab work. I didn't get to use all of the equipment but was definitely impressed. Very clean and came in contact with staff only one day and they were very friendly as well. The only thing I would have liked in the room, and I realize this may be completely an American thing, is a bed side clock. I just like to wake up and see the time and/or use the alarm when I need it, I don't like waking up to ”wake up calls”. The phone ringing is not a fun way for me to awake.

It's the third time at that hotel, we will keep staying there as the price is quite fair, the location is just great, close to the main bus station, downtown and the main touristic sites. What we like the most of this hotel is the staff, want to mention Javier and Juan Carlos as they are between reception, bellboys and butlers, they are always helpful. Stephany from the front desk was very kind and enthusiastic. Guess they are short staffed withing the housekeeping department as the maintenance people were doing their job... Something simple from taking coffee to a room or even been a bellboy. Just hope they give them an extra for doing other things. Raymundo and Florentino from maintenance were helping us and we appreciate them taking some time to do so. I would rate this quite good, but we had a deception we never had before in this hotel... Our first room was never cleaned or anything when we came back to rest, they changed us to a different one, which we do thank, but housekeeping does need to be on point, details, basics and their checklist has always to be a priority. Also on the night of the 17th something was going on that other guests just made too much noise, till 3-4am, as we woke up many time and couldn't rest... If you read the document which you sign, part of the rules and policies are to please respect other night time, they need to work on this hard. The security guy, which works a lot compared to the normal 8-12hrs is just nuts, he was kind to help us move around and hopefully the security company which they work for see the long hours and good job they provide to this hotel. From the rest there is nothing to complaint about, the overall experience was good, could have been great. Thank you guys once again. Hope to visit you soon!

Very clean hostel and great facilities. Most evenings there’s events at the hostel like karaoke or movie nights. Or if that’s not for you there’s loads of great bars and clubs nearby. The hostel provides free tours around the city. Jair took my group on a cycling tour and a trip via the subway to Coyacan. He speaks great English, knows everything about the city and is fun to have a joke with. Deserves all the tips.

The Novotel Mexico City Centro Histórico is a new hotel. Its newness shows in any number of ways, both good and bad. First the good: Staff were all friendly. And my room was shiny new and free of signs of wear. Everything in the room worked perfectly. It is true that the room was rather small and that the view was mostly of a blank wall. Since I was by myself and did not spend much time in the room during the day, these latter issues didn’t bother me very much. There were, however, some issues that were also perhaps related to the hotel’s newness. The cleaning staff didn’t empty the wastebasket on the first day and didn’t replenish the Nespresso pods on the second. Perhaps they should start working from a checklist … ? Also, breakfast was only available half an hour later than advertised. And, oddly, only certain guests were offered omelettes. And, as someone who doesn’t eat meat, I was bothered by a cheese-and-luncheon-meat plate on which the cheese and luncheon meat were piled on top of each other. I would also have appreciated labels on the four stew-like dishes on offer—I couldn’t tell what they contained. There is also the issue of billing. When I checked in at 3 p.m., I was asked to pay the entire bill—no problem there. But, when I arrived in my room, I found an e-mail from hotel management informing me that, because the hotel was extra busy, I’d already been charged for day 1. It’s true that I’d opted for a “flexible” rate which required me to agree to pay for the first day whether I showed up or not, but it was a little startling to be charged for a no-show before the earliest possible check-in time—and then charged again when I checked in. It took a week for the double charge to disappear from my credit-card statement. I can’t believe Accor would have approved of this billing procedure. The thing that most bothered me about the hotel was the absence of a minibar. The TripAdvisor website—and also the websites of several booking agencies—all claim that rooms in the Novotel Mexico City Centro Histórico have minibars. The Accor website, I’ll admit, doesn’t. But I guess I’ve come to expect that hotels of a certain class would have minibars. And I missed having one, not for overpriced drinks, but for the groceries I bought. I wasn’t, in other words, very enthusiastic about the Novotel Mexico City Centro Histórico, although I acknowledge that, with a few changes, it could most definitely be turned into a very good hotel.

We had a wonderful stay for our anniversary at the Kimpton Virgilio in Mexico City. From our arrival, the staff (Sarahi at front desk, Angel the chief concierge) welcomed us with drinks and were very friendly. Angel went above and beyond and self delivered a flower arrangement to our room and a dessert on the day of our anniversary. He helped me coordinate the surprise and my partner and I were very pleased. The Polanco neighborhood is safe and full of restaurants to choose from. It’s in a great location to visit the castle of Chapultepec and a walking distance to the shops and the Soumaya Museum.

The room is large and very clean. The only drawback is that the sound insulation is a bit poor. People in the corridor speak very loudly, but I can hear it clearly in the room.

The room is good, clean, simple facilities, good service attitude, friends feedback that the hotel is very polite, and more convenient, looking forward to the next opportunity to come again!