Guest User
August 3, 2024
Good morning Marriott Family, I’ve been looking forward to writing a review regarding the staff, location, and property of the AC Hotel Miami Beach. I flew into Miami two days early before joining a bachelorette party, so I could decompress before all of the events. I’m a Marriott gold member, so I also chose to fly in early to potentially take advantage of an upgraded room. Mya played a huge role in making my stay unforgettable. She kicked off my trip by placing me in an upgraded room that she informed me that she places her family and friends in! She knew it would more than satisfy my goal of finding a nice room to call home for the next couple of days, and it most definitely did! Coming back down to the lobby to explore the hotel, I was greeted by Bryan. He checked in on how I was doing and offered me a cold delicious welcome margarita. I felt so much joy and gratitude in my heart, and in my decision to stay at this hotel. The property allowed space for social networking with other vacationers, and I loved that Starbucks and the beach were only a few footsteps away! I wanted to shop for the bachelorette, so I approached the bartender on the main floor to ask him what are some frequent spots he’d suggest I’d venture to. I’m so happy he suggested Lincoln mall, because I ended up going both days I was there! It was less than a $20 uber round trip and it was full of music, stores, and restaurants. I ended up booking a cabana for my second day at the property, and felt well taken care of by Edwardo! I appreciate souls that bring their energy and smiles to work! You could tell he enjoyed his job and was happy to make the rooftop service experience a luxurious one. Even better that you could see the ocean from Cabana #5, which I ended up extending the rental to the remainder of the day. The soon to be bride decided to meet at my hotel to get freshened up before the brunch that would kick off her weekend. On our way out, Mya poured margaritas for the whole group, and kicked off the bride’s weekend with a toast and a smile. The hotel later suggested giving our group a cabana for the day if we selected to lounge around the hotel later in the day! On our way out, each Marriott member mentioned above including Juan made sure they sent us on our way with safe travel wishes and a smile! Thank you AC Hotel Miami Beach for making my, the soon to be bride, and the bachelorette party’s weekend top tier! It truly does make the trip that much more special when you have staff that do their best to make your hotel experience unforgettable. I most definitely recommend staying at this hotel, and please believe I will most definitely be back! Kindest regards, Brittany Nicole @ByBrittanyNicole