Hotels Near Grupo Phoenix in Miami-Dade County

Very good hotel, good beach structure with umbrellas and chairs. Only very small pool for the size of the hotel and the number of guests.

We booked the Hampton inn hotel for 5 days. We arrived to Miami in the early afternoon and were quickly greeted at the reception with warmth and a beautiful welcome. It took a few minutes and we received all the information we needed for our stay and keys to the room. A beautiful and spacious room, very clean, a spotless bathroom equipped with many towels of all sizes, hair dryer, soaps and everything needed for bathing. The room has a TV, small fridge, safe, iron, coffee machine and more. American style breakfast, nothing was missing. The day before our return flight I was attacked by severe stomach pains and I went to the hospital, where I had emergency surgery that forced us to stay for several more days. The reception staff immediately checked and reserved the room for us until we could leave. When I was released from the hospital, we realized that the room we had was not suitable for recovery and we asked if we could get another room. It should be noted that it was a weekend and the hotel was full. The reception staff went above and beyond, did not give up and even contacted the management until they found a suitable room and also stated that they would not charge us in the price difference. I would especially like to mention Jose and Francisco who helped us above and beyond with sending and printing documents we needed. They responded quickly and efficiently to every request. In addition, the hotel is close to many attractions and points of interest. Highly recommended

The room is nice, large, cozy and close to the beach. The only downside is that the faucet in the wash basin in the bathroom has too little water!

Had a horrible experience a couple of blocks away at some trashy place… But not only was this hotel the exact opposite of that, but they ACTUALLY got me in the vacation mood right back again. Luis the manager was nothing but a knowledgeable young man of the area and his hospitality is what got me to give this a shot. 10/10

Welcoming & vibrant stay! Absolutely loved this hotel. Although yes, the rooms are quite small you’ll survive! Free cocktail drink coupon on arrival too. The hotel has everything you need including a massive comfortable bed, led lighting and ‘Iron rooms’ on quite a few floors. Being able to iron with ease is a win on holiday. Staff were lovely & bubbly. Location was great, lots of work space in the lobby and the roof top pool was fab!

Stayed here on an over night lay over with my family of four (two adults, two older teens). After a delayed arrival at around 7:30pm, all we wanted to do was get to our hotel. Waited for 10 minutes no shuttle. Called the hotel, told them where we were standing and was instructed to move to pick up station 7 and shuttle would be on the way. 20 minutes later. No shuttle. Called again and same front desk employee told me ”I don't know what to tell you, he's on the way should be there in less than 10 minutes. Just as we were about to give up and take a cab, along came the shuttle. Driver was nice, I”m guessing busy doing something else when we needed him to pick us up. Here is your pro tip: 1: Don't assume the shuttle runs non stop. It doesn't. 2: Call the hotel and make sure its on the way. 3. If you have an early AM flight, don't stay here unless you want to UBER or Cab to the airport. The shuttle does not start running to the airport until 7AM. Our flight left at 7:30, so a 12 dollar UBER it was. The rest of our experience was fine. This is nice property. Had the two bedroom unit and had great space for our family. Used the washer and dryer on second floor (bring your quarters 1.75 per wash, 1.00 per dry). They have a full service bar that stays open until 9pm. Until they improve their Airport shuttle service (remember, they are an AIRPORT HOTEL). I would stay someplace else.

This hotel is embarrassing and an insult to the name “Regency”. It is surprising such a structure, in this condition, is nearby a major US airport such as Miami International. No laundry / dry cleaning service is available. The structure looks like it hasn’t been refurbished since the early 60s of the 20th century. The only photos that still represent the existing condition of the structure today are the ones of the pool, but unfortunately it was closed but I stayed there — or rather, when I checked in and then checked out after half an hour. First time in my life that I change hotel after check-in because of the conditions of the building and the services provided. A special mention goes to the staff, that is kind, proactive and truly at the client’s disposal (not ironic: I mean it). You can tell that they do what they can to compensate the hotel’s conditions, but unfortunately in this case the problem is not the staff: it is the hotel.

Easy shuttle from the airport. The automated Hilton Honors pre check-in worked well so we headed straight up to our but on arrival we discovered our room was next to a very noisy elevator and every time it passed by it made a loud metallic rattling noise on the wall next to the bed. We called reception and eventually got an answer. They said they would call back to let us know if they had another room but after 30 minutes did not call back. I went down and joined the reception queue and then eventually did get a room away from the elevators. The reception said they were aware of the noise issue. We decided to go for a cocktail before retiring (they had ”Havana Night” specials?) and it was the weakest and most tasteless cocktail on record. Other than that the room was comfortable and quiet.

Great hotel close to the airport. Lovely large rooms and lovely outdoor pool area. Staff were very friendly and helpful. Great place for a stop over before a flight with free shuttle to Miami airport.

We all love it!