Hotels Near LensCrafters in Miami Township

Very clean Hotel with very pleasant staff from the front desk to housekeeping. Most professional housekeeping staff I’ve ever came across. Best place to stay with family, Shower was amazing and relaxing. No disturbances and very friendly service from front desk.

This hotel is THE BEST! I would even pay a lot more than I do when I stay here. Everything is super clean, the staff is wonderful, the rooms are so nice with amazing beds and amazing tv options! I wish the pool and hot tub were open but I know that is beyond their control. The only little things I could say is the grab and go breakfast could be better and their Market has nothing in it! Oh and I don't know why the computer in the lobby cannot be used. But those are just tiny things and don't really matter because everything else is fantastic!! I recommend this hotel wholeheartedly!

My recent encounter with Barbara Presley at the Holiday Inn Express & Suites Dayton South - I-675 was profoundly disappointing and disheartening. Not only did Barbara exhibit extremely unprofessional behavior during our interaction, but she also subjected me and my 6-year-old daughter to a distressing and unsettling experience. Barbara's conduct included yelling and screaming, which is entirely inappropriate and unwarranted in a customer service role. She also provided misleading information, falsely claiming that my reservation had been canceled by a third party when this was not the case. Moreover, she intentionally canceled my reservation, causing significant inconvenience and distress to my daughter and me. To make matters even worse, Barbara's actions led to an unnecessary involvement of the police. When officers arrived at the hotel, she provided them with false information, leading to other guests speaking up on my behalf, further complicating an already unfortunate situation. The most heart-wrenching part of this ordeal was seeing my 6-year-old daughter witness such distressing behavior. She was left in tears because she couldn't enjoy a simple pleasure like going swimming. It is imperative that the management of the Holiday Inn Express & Suites Dayton South - I-675 address these grave concerns urgently. This kind of unprofessional conduct and disregard for guests' well-being is entirely unacceptable and falls far short of the standards expected in the hospitality industry. Every guest, especially children, deserves to be treated with respect, kindness, and honesty. My experience with Barbara was a painful departure from those principles.

Decent place to sleep, but lots of misses across the board. We arrived to check in and waited for 15 min for a person to come back to the front desk. We understand the front desk sometimes needs to run things around, but she seemed more annoyed to find people waiting at the desk, rather than apologetic. We were given a handicapped room without requesting. This basically gave us NO counter space in the bathroom to work with. There would have been adequate space if they had extended the vanity a bit. I thought it odd that the room had a regular bath tub. If you truly struggled with mobility, a shower is so much easier to get in and out of. The bed was pretty comfortable. They also cleaned the room every day, which was nice. The only problem with housekeeping was that they sometimes forgot to give us back clean towels when they took ours. It was also not too much cleaning and more just making the bed, taking trash, and changing out towels. The bathroom got pretty dirty over the 5 nights we were there. It is still nice to actually get housekeeping again. The AC/heater seemed to reset so room got a bit stuffy. Bath towels were small too, except one day they were a good size (when we didn't have you ask them to bring us towels back). The hotel breakfast was NOT good! They had biscuits and gravy EVERY day, usually with eggs and sausage, except for one pre-made omelet day. If you don't like that, you were out of luck. I tried toast once but bread was rather stale. Usually they were out of things, like oatmeal or coffee. I've never seen a free breakfast with so little to offer and so many days with same exact menu. We actually chose to skip it 4 out if 5 days. I wouldn't count on it as an amenity. The hotel was a decent place to lay our heads at night, but could be a lot better.

Kieth and Al were exceptional, respectful, and genuinely fun hosts and I would happily come back just for them! The hotel staff all around was happy to accommodate all of our businesses requests, no matter how small or large, and Rob was a genuine treasure to work with. I cannot wait to come back again for our next work event!