Muong Thanh Holiday Moc Chau Hotel

Muong Thanh Holiday Moc Chau Hotel Reviews

Muong Thanh Holiday Moc Chau Hotel

Hoang Quoc Viet Street, Moc Chau Farm Town, Moc Chau, Phieng Luong, Moc Chau District, Son La Province, VietnamView Hotel Details
Muong Thanh Holiday Moc Chau Hotel
Muong Thanh Holiday Moc Chau HotelMuong Thanh Holiday Moc Chau HotelMuong Thanh Holiday Moc Chau Hotel
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Muong Thanh Holiday Moc Chau Hotel Guest Reviews

4.6/5
Great
49 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(49)
Positive reviews(44)
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Negative reviews(3)
NguyenJolie
Deluxe King Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Room is very spacious Service is excellent. The staff are very welcoming and friendly. Breakfast is a spread, one advantage for me to choose this hotel. However, 1 thing i dislike is the washing basin. Water splashes on your clothes if you turn on water slightly big
Response from Property: Dear NguyenJolie,Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services.Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon.With best regards,Nguyễn Mạnh Việt (Mr.)General Manager
Anonymous User
Deluxe King Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 18, 2024
service ok
Original TextTranslated by Google
Response from Property: Quý khách thân mến,Cám ơn quý khách đã dành thời gian quý báu để chia sẻ trải nghiệm trong kì nghỉ tại khách sạn Mường Thanh Holiday Mộc Châu.Đây chính là động lực để chúng tôi ngày càng hoàn thiện trong hành trình cung cấp dịch vụ khách hàng.Chân thành cám ơn và mong được chào đón quý khách quay lại khách sạn trong thời gian tới.Nguyễn Mạnh Việt (Mr.)Giám đốc khách sạn
Delfinadongdong
Deluxe Twin Room
Stayed in Nov 2023
Business travelers
131 review
5.0/5
Outstanding
Posted on Dec 16, 2023
There is already a Christmas atmosphere. I am on a business trip here and there is no better hotel in the next place. I choose to come back and stay here. The facilities are complete and the stay is very comfortable! We just met a group of loud people who woke us up in the morning by shouting at our fellow room mates in the corridor.
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Response from Property: Kính gửi quý kháchThay mặt toàn thể nhân viên khách sạn Mường Thanh Holiday Mộc Châu, chúng tôi xin được cảm ơn quý khách đã lựa chọn lưu trú tại khách sạn! Nhằm mục đích nâng cao chất lượng dịch vụ, chúng tôi rất mong muốn nhận được các phản hồi của quý khách hàng và rất trân quý phản hồi và đánh giá của ông về kỳ nghỉ vừa qua.Mường Thanh tự hào là chuỗi khách sạn thuần Việt lớn nhất Đông Dương, vì vậy chúng tôi rất vui mừng khi thấy quý khách đã có một kì nghỉ vui vẻ tại khách sạn. Đây cũng là niềm tin và động lực cho nhân viên khách sạn trên hành trình nâng cao chất lượng dịch vụ khách hàng.Một lần nữa, chúng tôi cám ơn quý khách đã dành thời gian quý báu để phản hồi về trải nghiệm của quý khách tại khách sạn.Rất mong được đón tiếp quý khách tại khách sạn Mường Thanh Holiday Mộc Châu trong thời gian tới.Giám đốc Khách sạn Trần Đình TríKind Regards
陳德珍
Executive Suite
Stayed in Jan 2023
Other
9 review
5.0/5
Outstanding
Posted on Feb 28, 2023
I have to stay at Mengqing Holiday Muzhou Hotel. I will definitely come back if I remember it. The service is great and the attitude is great. I want to stay here all the time.
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Response from Property: Kính gửi quý kháchThay mặt toàn thể nhân viên khách sạn Mường Thanh Holiday Mộc Châu, chúng tôi xin được cảm ơn quý khách đã lựa chọn lưu trú tại khách sạn! Nhằm mục đích nâng cao chất lượng dịch vụ, chúng tôi rất mong muốn nhận được các phản hồi của quý khách hàng và rất trân quý phản hồi và đánh giá của ông về kỳ nghỉ vừa qua.Mường Thanh tự hào là chuỗi khách sạn thuần Việt lớn nhất Đông Dương, vì vậy chúng tôi rất vui mừng khi thấy quý khách đã có một kì nghỉ vui vẻ tại khách sạn. Đây cũng là niềm tin và động lực cho nhân viên khách sạn trên hành trình nâng cao chất lượng dịch vụ khách hàng.Một lần nữa, chúng tôi cám ơn quý khách đã dành thời gian quý báu để phản hồi về trải nghiệm của quý khách tại khách sạn.Rất mong được đón tiếp quý khách tại khách sạn Mường Thanh Holiday Mộc Châu trong thời gian tới.Giám đốc Khách sạn Bùi Xuân NghĩaKind Regards
Duojiaoduliu
Deluxe Twin Room
Stayed in Sep 2022
Business travelers
120 review
5.0/5
Outstanding
Posted on Jan 21, 2023
A good choice for business trips and tourism, this Mengqing hotel is the first choice for business trips. The main service is good. I stayed in this hotel very late. The breakfast was rich and nutritious, and the Vietnamese rice noodles were delicious.
Original TextTranslated by Google
Response from Property: Kính gửi quý khách Thay mặt toàn thể nhân viên khách sạn Mường Thanh Holiday Mộc Châu, chúng tôi xin được cảm ơn quý khách đã lựa chọn lưu trú tại khách sạn! Nhằm mục đích nâng cao chất lượng dịch vụ, chúng tôi rất mong muốn nhận được các phản hồi của quý khách hàng và rất trân quý phản hồi và đánh giá của ông về kỳ nghỉ vừa qua. Mường Thanh tự hào là chuỗi khách sạn thuần Việt lớn nhất Đông Dương, vì vậy chúng tôi rất vui mừng khi thấy quý khách đã có một kì nghỉ vui vẻ tại khách sạn. Đây cũng là niềm tin và động lực cho nhân viên khách sạn trên hành trình nâng cao chất lượng dịch vụ khách hàng. Một lần nữa, chúng tôi cám ơn quý khách đã dành thời gian quý báu để phản hồi về trải nghiệm của quý khách tại khách sạn. Rất mong được đón tiếp quý khách tại khách sạn Mường Thanh Holiday Mộc Châu trong thời gian tới. Giám đốc Khách sạn Bùi Xuân Nghĩa Kind Regards
Quốc Hùng
Deluxe King Room
Stayed in Mar 2023
Family
2 review
5.0/5
Outstanding
Posted on Apr 18, 2023
Great! Will stay again next time
Original TextTranslated by Google
Response from Property: Kính gửi quý kháchThay mặt toàn thể nhân viên khách sạn Mường Thanh Holiday Mộc Châu, chúng tôi xin được cảm ơn quý khách đã lựa chọn lưu trú tại khách sạn! Nhằm mục đích nâng cao chất lượng dịch vụ, chúng tôi rất mong muốn nhận được các phản hồi của quý khách hàng và rất trân quý phản hồi và đánh giá của ông về kỳ nghỉ vừa qua.Mường Thanh tự hào là chuỗi khách sạn thuần Việt lớn nhất Đông Dương, vì vậy chúng tôi rất vui mừng khi thấy quý khách đã có một kì nghỉ vui vẻ tại khách sạn. Đây cũng là niềm tin và động lực cho nhân viên khách sạn trên hành trình nâng cao chất lượng dịch vụ khách hàng.Một lần nữa, chúng tôi cám ơn quý khách đã dành thời gian quý báu để phản hồi về trải nghiệm của quý khách tại khách sạn.Rất mong được đón tiếp quý khách tại khách sạn Mường Thanh Holiday Mộc Châu trong thời gian tới.Giám đốc Khách sạn Bùi Xuân NghĩaKind Regards
Aditya D
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 1, 2024
The hotel staff service and food is really so kind and helpful. They specially arranged vegeterian food for my family. The room is clean and spacious and well maintained. Loved the experience.. All 5 stars to this property. Would like to recommend to anyone who comes to Moc chau.
Response from Property: Dear Mr/Ms. aadid, Warmest greeting from Muong Thanh Holiday Mocchau Hotel! Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Muong Thanh, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Nguyen Manh Viet (Mr.) General Manager
Trail02026297013
Stayed in Jun 2024
Business travelers
3.0/5
Posted on Jul 18, 2024
The Receptionist does not know English. I have to use my body language to communicate with her. I'm very disappointed. Why in such a big hotel does the staff not know to speak English? But the room is ok. Clean, fragrant and comfortable. Ms Nhu?(Nu) and Ms Thao (I don't remember clearly) - the housekeeper very nice, they help me a lots. very good
Response from Property: Dear Mr/Ms. 02026297013, Good morning from Mường Thanh Mộc Châu Holiday! Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Trần Đình Trí (Mr.) General Manager
VIETNAMTOURPACKAGE
Stayed in May 2024
Travel with friends
5.0/5
Outstanding
Posted on Jun 23, 2024
Muong Thanh Moc Chau Hotel and its room was at central area, clean and so convenient for the vacation at Moc Chau. Staff were enthusiastic, friendly and professional. Tasty breakfast with many choices. There are some restaurants, markets nearby which were good as well.
Response from Property: Dear Mr/Ms. Tourpackage, Good morning from Mường Thanh Mộc Châu Holiday! Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Trần Đình Trí (Mr.) General Manager
Venkatesh_Bala08
Stayed in Oct 2023
Other
5.0/5
Outstanding
Posted on Nov 22, 2023
The hotel is situated in a nice serene and safe location. The hotel was clean and staff were friendly and went out of their way to help us. The only issue was with food and the options. The hotel had less vegetarian option and even the friend rice that was served was slightly bland. But apart from this we had a very pleasant stay.
Response from Property: Dear Guest, Thank you for your recent stay at Mường Thanh Holiday Mộc Châu hotel! In the order to enhance our service, we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts. We are proud of true Vietnamese hotel chain, so we love to hear that you enjoyed your stay. Again, we’re glad to hear you enjoyed your stay, and we can’t wait to host you again soon! General Manager Bui Xuan Nghia Kind Regards
Thảo P
Stayed in Mar 2024
Family
5.0/5
Outstanding
Posted on Apr 26, 2024
clean and comfortable The space is very pleasant I had a very good experience here, the staff is very friendly and polite Delicious dishes with strong regional identities. Some dishes are truly unique. You should come and experience them.
Response from Property: Dear 359th_op, Good afternoon from Mường Thanh Holiday Moc Chau! Thank you very much for your review. We are very delighted that you had a great time at our hotel. At Mường Thanh, we aim to deliver a "Home away from home" experience for our guests with an unparalleled level of personalized services. Your review will motivate our staff to try harder to provide the best service for our customers. Thank you once again for visiting us and we look forward to welcoming you back soon. With best regards, Trần Đình Trí (Mr.) General Manager
Guest User
Stayed in Feb 2023
Travel with friends
4.0/5
Very Good
Posted on Mar 15, 2023
As members of the 22-strong Anglo-Thai Society Regional Tour Group, my wife and myself are nearing the end of an overnight stay at the Muong Thanh Holiday Hotel at Moc Chau Holiday Hotel - not difficult to find as it is the tallest building in the town! This is the fourth Muong Thanh property the Group has stayed in and - with the exception of Son La (a cut above the rest) - they all offer a comfortable night’s stay. Rooms are spacious, big beds and most have stand alone showers with plenty of hot water. Group Dinners are usually Chinese Round Table style and my only disappointment is that - for very good reasons - the Breakfasts are very much Asian orientated. Even so, it would be good to have some cereals and a good selection of fruit available as well as hot coffee. For some unknown reason the latter is always Luke warm but this can be overcome by requesting some Nuc Soi (Boiling Water)! All in all, however, we have enjoyed all 4 of the Muong Thanh properties.
Response from Property: Dear Mr Steve B, Thank you for your recent stay at Mường Thanh Holiday Moc Chau hotel! In the order to enhance our service, we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts. We are proud of true Vietnamese hotel chain, so we love to hear that you enjoyed your stay. Again, we’re glad to hear you enjoyed your stay, and we can’t wait to host you again soon! Kind Regards
Guest User
Stayed in Mar 2023
Other
5.0/5
Outstanding
Posted on Apr 23, 2023
Our group stayed In Mương Thanh Moc Hotel from 11 April until 13 April. The room is very nice and bì with the beatiful balcony.. the staff is friendly and helpfull. Ms Thảo , And Ms Nguyet are so nice to welcome us when we reach here. The breakfast is full of fresh food, . Hotel is perfect location... overall All is great.. we have great time to enjoy here.
Response from Property: Kính gửi quý khách Thay mặt toàn thể nhân viên khách sạn Mường Thanh Holiday Mộc Châu, chúng tôi xin được cảm ơn quý khách đã lựa chọn lưu trú tại khách sạn! Nhằm mục đích nâng cao chất lượng dịch vụ, chúng tôi rất mong muốn nhận được các phản hồi của quý khách hàng và rất trân quý phản hồi và đánh giá của ông về kỳ nghỉ vừa qua. Mường Thanh tự hào là chuỗi khách sạn thuần Việt lớn nhất Đông Dương, vì vậy chúng tôi rất vui mừng khi thấy quý khách đã có một kì nghỉ vui vẻ tại khách sạn. Đây cũng là niềm tin và động lực cho nhân viên khách sạn trên hành trình nâng cao chất lượng dịch vụ khách hàng. Một lần nữa, chúng tôi cám ơn quý khách đã dành thời gian quý báu để phản hồi về trải nghiệm của quý khách tại khách sạn. Rất mong được đón tiếp quý khách tại khách sạn Mường Thanh Holiday Mộc Châu trong thời gian tới. Kind Regards
Guest User
Stayed in Mar 2023
Couples
2.0/5
Posted on Apr 10, 2023
Not recommended if you are a westerner. In fact not recommended for anyone hoping for international standards. The hotel is built in the typically grand SEAsian provincial style. With poorly trained staff. It has a large mall right opposite the entrance which plays loud Vietnamese music from early morning to late at night. So it blasts into the bedrooms. Closing the windows makes little difference. Thank goodness for my AirPods. The buffet breakfasts are terrible even by Vietnamese provincial hotel standards. Great for Vietnamese probably but not for Western tourists hoping for even average food. Coffee undrinkable, likewise the fruit juices. If the Vietnamese hope to compete with the likes of Thailand for international tourists they must do better than this.
Response from Property: Dear Mr Stephen W, Thank you for your recent stay at Muong Thanh Holiday Moc Chau, In the order to enhance our service, we’re constantly looking for guest feedback on how we can improve on your stay, and we appreciate you taking the time to give us your thoughts. We’re sorry to hear that you found the rooms to be a bit noisy and appreciate you letting us know as we’re always striving to please our guests. Again, thank you for your candid feedback and if I can be of any further assistance please do let me know
Guest User
Stayed in Feb 2023
Other
1.0/5
Posted on Mar 15, 2023
At least six months ago, I booked a 5 day trip in Hanoi, complete with guide and driver. Part of our itinerary included a night at this hotel. We booked it with our travel agent and it was paid for. After a lengthy day in the car we arrived at the hotel expecting to be checked in. Unfortunately they (the hotel) had decided to cancel our booking in favour of a “more local arrangement). Needless to say our travel agent was completely unaware of this fact and our guide was left struggling to find alternative accommodation for us. All the hotel would say was that they had another hotel we could use but this was a 2-3 hour drive. Having already spent several hours in the car already that day, we decided against this option and, fortunately, our guide was able to find an alternative near by. Naturally, this was not of the same standard we we had been looking forward to. I appreciate circumstances change and the hotel may have had legitimate reasons for cancelling our booking but, my problem is, why didn’t they get in touch with the travel agent who would have had plenty of time to seek an alternative hotel and make a reservation before we even arrived in Vietnam. So, on the face of it, this looks a beautiful hotel but, as a result of their poor customer service and lack of communication, we never had a chance to experience it.
Response from Property: Dear Guest, On behalf of all staff at Muong Thanh Holiday Moc Chau Hotel, we would like to thanks for choosing to stay at the hotel! In order to improve the quality of our services, we look foward to receive your feedback and appreciate your reviews about your recent stay. We are also very sorry for the problem you have encountered and sincerely apologize for this bad experience. The hotel management will work together with relevant departments to find the cause and solution for this problem as soon as possible. Once again, we'd like to thank the unbiased review and give the hotel the opportunity to fix similar problems in the future. We look forward to welcoming you at Muong Thanh Holiday Moc Chau Hotel in the near future. Best Regards