Guest User
July 26, 2023
After making a reservation for 2 nights, on the first morning, when I opened the blanket to sleep, there were three drops of blood on the white blanket. It was so dirty and gave me goosebumps, but it was too late and it was on the duvet cover, so I took off the cover and covered myself with only the duvet and asked to change it the next day. I did. After that, we went out and were about to enter the room, but the counter told us that the room had not been cleaned yet. I said there was no need to clean the room and went up. Afterwards, I called the counter to ask for 3 bottles of water. Do you need them now? He said he needed it now, so he must have called. Afterwards, my husband was displeased, saying that he gave it to me with a rotten expression, whether it was the employee who brought it to me or the owner. When returning the card key, there was blood on the duvet cover, so check it carefully and take care of it or throw it away. When I told them that they would have to do something, instead of apologizing, they responded by saying that they said they didn't need cleaning. Haha, it was so ridiculous that I never went back again due to the crappy answers about the cleanliness and the crappy friendly service. However, this was my first visit to Mokpo from Goyang City, and I will never go to Mokpo again because it left me with this kind of impression.
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