Autograph Collection Hotels in Montego Bay

Love this property! Beautiful grounds, awesome spa services, food is great and the entertainment is amazing. Favorite property in Montevideo Bay.

The hotel is on a beautiful well maintained property, the room was clean and spacious, staff were generally welcoming with exception for the odd 1 or 2 interactions. However major improvement is required for the checking in process, I stood for 45 minutes waiting to be checked in, this is my second visit, the 1st was long as well but not as long as this occasion. The customer service agent was apologetic and also gave us a bottle of wine for the delay. I found the food at the main buffet area was quite limited, pasta station had for protein only seafood mix, entertainment was next to non- existing, not much excitement on the beach or pool, sport bar is a no as well Overall it is a nice property, but not much to do within the property, it was good for relaxation.

I Stayed with my family of 6 adults in this hotel for a weekend to connect flying from Montego Bay Airport. All the Staff was very welcoming from reception porter, restaurant and bar staff were all so accommodating and friendly . The hotel Location was awesome right across from beach with free access for Guest. The hotel provides beach towels. Please be aware you have to pay for a lounge chair on the beach. The hotel restaurant was excellent they had a great choice of Jamaica cuisine all inclusive is good value . There is a day time grill bar serving Pizza , hot dogs, fritters , chicken, and chips, There is ice cream , fruit snack available. A small but cosy pool area is available and a hot tub. The cocktails in the main bar well enjoyed where you can sit in or out and listen to my choice of reggae music playing all day. The evening has light entertainment also very good but if you don't want to venture out there lots of bars and clubs on the strip but I chose to stay in the hotel and enjoy the atmosphere with the DJ who had us dancing away the night. I would definitely come back and certainly recommend this friendly hotel.

Another delightful stay. We book this hotel for our friends to enjoy and experience the beauty of this hotel

The hotel staff were very friendly and helpful. They were willing to have conversations or just to offer a friendly greeting. The room was beautiful and kept clean and was always stocked. The entertainment was different from what I’ve ever experienced before and it was very interesting. One of the entertainment coordinators, Shanell, intrigued me to join the paint and sip event and it was great time with interesting people. I was even able to keep my masterpiece in the end. All in all I had a great stay and would definitely go again.

We have stayed nearly a week in the holiday inn resort montego bay in jamaica and we were very happy when we left. First of all, we has to say, the resort itself has a very very beautiful beach, calm ocean, what is good for kids, and the gardens/surroundings are nice as well. So we give it the 2 points. But that is almost all what is good about this place. Here is a list of things we did not like about our stay: - Before our arrival we emailed to the resort a few times (about 3 weeks before arrival date) because we had some questions about our stay, all our emails remained unresponded - upon arrival nobody welcome me as IHG diamond member - upon arrival i did not received my IHG welcome points, i had to asked 2, 3 times the following days - Upon check in we got a room, what was told to us, it would be a room upgrade. The room was horrible and we did not like the view. So we asked for another room (by phone). We were told, a bellman will come and pick our lagguage and bring us to another room. But the bellman did never appear, so we had after 12hrs. of flight, with 2 small kids, to carry our things by ourselves back to reception - after beeing in new room, we could not close the balcony door, it was broken, the maintenance we had to call twice until finally somebody came - there is a safe in room but no instruction, we had again to call some technician to explain this to us - there is a huge fridge in room, but no possibility of bringing drinks to room, only by purchase from store, what is non sense in an all inclusive resort - we got told upon check in, we can use vip club for eat and drink, when we arrived there, they told us, kids are not allowed in there, so we had to search another place to eat, nobody inform us about that policy, we were tired and just want to eat sth fast. by the way at this time we were only guest in that vip club, who would we bother then? - many times in restaurant the soft drink machine runs out of all soft drinks, so we has to drink from 1,5L plastic bottles and share them also with other guests. Assistant manager told us, it is because they ran out of Co2 so they are not able to run the soda machines. Surprisingly the soda machines worked few steps away from the restaurant, at barefoot (pool bar). - For drinks everywhere (also at lunch and dinner) they use old looking plastic cups. The plastic cups they wash so quickly, they still smell from other customers, awful. Not hygienic. - staff who deal with food in restaurant or at the bars are not wearing any gloves, they touch dishes or sometimes also food directly with bare hands, very unhygenic!!! (see picture) - some food you see every day, it looks like from 3 days ago and just heated up. It is like „for the guests just the rests“ theme - there are all day and evening some plates from other guest with remaining food in the hallway, very unhygenic and looking not very tasty (see pictures) - all corridors are also full of sacks with used blankets, feels

I had an amazing vacation at S hotel. The service was top notch! I had issues with the bathroom upon checking in, and the assistant GM immediately upgraded my room and added free massages to compensate for the inconvenience. The food was delicious and the overall atmosphere was warm and welcoming. If you’re a sunset lover, then you’re in for a treat! I will definitely be returning.

When you stay at Hotel Riu Montego Bay - Adults Only - All Inclusive in Montego Bay, you'll be on the beach, within a 10-minute drive of Rose Hall Great House and Doctor's Cave Beach. This all-inclusive property is 6.8 mi (11 km) from Montego Bay Cruise Ship Terminal and 0.1 mi (0.2 km) from Jamaica Beaches.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this Art Deco property include complimentary wireless internet access, concierge services, and gift shops/newsstands.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Rose Hall, one of the property's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 826 air-conditioned rooms featuring free minibar items. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Our stay in Montego Bay for half a month was really amazing and worth every penny. The staff are very friendly, kind, polite and helpful, which expresses our gratitude to us and we generously recommend it to the staff. Some of our favorite things are the cold wet towels on the beach, the fruit kebabs on the beach, and the staff came to clean our sunglasses on the beach. We also appreciated that the bed was rejected and the room was straightened at night. Turndown food accompanied by turndown is also very good. Compared to other beaches and escape bay beaches in the area, the beach is very clean. The breakfast buffet is very good. The food and drinks were very well prepared. This was the best holiday we have ever had.