Hotels Near Indianica - Gift Shop -Souvenirs - First Nations art, craft - Jewelry - Inuit Sculpture - Clothing - Accessories in Montreal

The room is very good and the service is good. Park your car and go in at the passage of the small street and wait for the rolling shutter door to open. There is a heated swimming pool on the 14th floor of the hotel. The scenery is very good. You can see the scenery of the old port. It only takes a few minutes to go to the pedestrian street.

Excellent customer service. We had a small problem in our room and it was immediately taken care of by maintenance, and upon checkout they comped our valet parking. My family has been staying here for many years and we have always enjoyed the extra space, full amenities, and complimentary buffet breakfast. It is very clean and, although it may seem a little dated in this Instagram era of fancy wallpaper, it is actually beneficial to have three times the amount of space compared to hotels three times the price. You can get a huge king size room with a full kitchen, free breakfast, dining table, 4 dining chairs, armchair and ottoman, desk and comfortable work chair, 2 robes and two closets, plus an elevator and swimming pool for only $260 Canadian including tax!

For a hotel you can stay at at this price, it was clean, comfortable and good. The staff were friendly, helpful, and pleasant, and the welcome drink was a nice touch. However, there is no elevator, so you have to go up and down the stairs to get to the rooms on the 2nd and 3rd floors, so it might be difficult if you have heavy luggage or have bad feet. Also, it was a little inconvenient that there were no glasses or cups in the room.

Great little place. Staff are excellent, helpful, kind, and also bilingual. The parking is underground and a decent continental breakfast is included. The rooms are a great size and include a kitchenette. My room had a balcony which was nice. The hotel is in a great location and easy to get to. There is 15 minute parking out front so you may unload your bags. The temperature runs a little warmer than I would like; however, in Canada, in the winter - I would rather be warm than cold! The rooms are clean and comfortable in addition to sizeable. I felt safe and secure travelling alone here and I always appreciate that. I would definitely come back!

Hotel Manoir Sherbrooke is a well located boutique hotel that was once three side by side historic row homes. Every room is unique and the care put into maintenance shows. The staff is friendly, caring and competent. We were easily able to walk or Uber to the events and areas of Old Montreal we planned to visit... Mount Royal, the Waterfront, the Markets, the Arts Centre, Notre Dame... The surrounding neighbourhoods boasted quite an array of restaurants and shops. The daily buffet breakfast provided at Hotel Manoir Sherbrooke was excellent, varied and plentiful. When back in Montreal I would not hesitate to stay here again.

Very nice location, friendly and helpful staff!! Free breakfast is great, delicious coffee and bagels. But there are not enough toilets. And the kitchen is quite small so it gets very crowded during dinner hours (plus people like chatting in the kitchen while watching a pot of water boiling). I didn't want to line up to use the stove or microwave to reheat my food so I had raw dinner during my stay. If you plan your meals and cooking well enough you should be fine.

I came for a medical training in September 2022. - Bad customer service. Dubious practice on room rates. When I first booked in June, I was told I could book with a preferential rate from the training organiser. It turned out the preferential rate was more expensive than booking at the hotel directly (you get 15% discount if you stay more than 3 nights). I called the hotel, and the lady in charge said they couldn’t do anything, she wouldn’t apply the 15% discount on top of the conference preferential rate. That seemed fair to me, as I understand hotels lost a lot of business during the pandemic and tried to balance the finances. At that time I booked a room with 2 queen beds but I wasn’t sure if my husband and son would join, so I declared it would be for 1 adult only. In September, I contacted the hotel and asked to update the room occupancy to 2 adults and 1 child. THEY CHANGED the room rate and rose the price (instead of less than $1000 for 4 nights, it went to $1300!). When I asked why, they said bc I changed the booking, so they update to the new rate at the time of the change. It is still exactly the same room! I don’t mind paying more in taxes bc more people stay in the same room, but changing the rate, when they knew I was part of the conference and wouldn’t change hotel, was a bit lame… I called the same conference lady and asked if I could revert back to the conference rate. She said no, bc the conference rate has expired and she wouldn’t give it as a commercial gesture because she gets commissions on the bookings… what a bad customer service! Not sure if it was done on purpose, the room I got was a room just outside the elevator, so noisy… And we checked in, the 2 people in front of us complained very loudly about the hotel… - Room not clean and missing toiletries The beds and pillows were comfortable. They didn’t have a duvet cover, but 2 flat sheets… the duvets and the pillows were yellow from stains. The bedside tables were dusty. Carpets dirty (not the same colour, although the same patterns, as the ones in the corridors). In the bathroom, there were only soap bars, no shampoo or conditioners. I only got them because one morning, I saw a cleaning lady in the corridors and asked if she had any shampoos etc. To my surprise, she did and gave them to me. - Conference rooms neglected We had tea/coffees and pastries in the morning of the first day… but they were not refilled after lunch or the days after… unless we asked. And even after asking, we wouldn’t get hot water for tea… The toilets near the conference rooms either had missing hand soap or missing paper towels to dry your hands…. I get it that the hotel wanted to save money after being under occupied during the pandemic… but for a 4 star hotel, I expected better and better customer service. The hotel is well located, in the city centre… but I won’t be back if I have to come to another conference in Montréal.

Water from shower head is very weak need to fix or change it.

Very close to the subway station, the room has excellent soundproofing and a nice view. Overall, it's fantastic.

We recently stayed at the Novotel Montreal Airport and had a great stay. The hotel was clean, and the rooms were spacious. The staff were very welcoming and took great care of us. Thank you to Rose at the Bar! She was amazing and made us feel at home. We met Tony, the General Manager when we checked out. Such a nice guy! Very friendly and welcoming and made sure that we were taken care of during our stay. I would definitely return to the Novotel Montreal Airport if in Montreal again. What a fantastic team!