We stayed at the Hotel Place d'Armes for four nights. We stayed there primarily because of its location. We were not disappointed. Right in the heart of Old Montreal, the hotel was perfectly located (across from the plaza of the same name) for what we wanted to see and do. In addition, it had a reputation as a nice upscale hotel that treated its guests well. We weren't disappointed there either. When we arrived by cab, Carl greeted us at the door, relieved us of luggage, and ushered us to Jolemie who checked us in and assigned us to a room (in building two) that was tastefully and comfortably furnished. She answered all our questions in a friendly manner and gave us tips about the area. Carl brought bags to our room, made sure we saw all the features, explained how things worked, and then left us to relax. The next day we met Sam, another staff member in the reception area, who answered more of our questions, gave suggestions about where to go, what to do, where to eat. These three individuals set the tone for our stay and made it a positive experience. But, let's be honest, no hotel is perfect so we did encounter a couple of glitches I should note. My wife and I are tea drinkers. While there was a coffeemaker in the room, there was no tea kettle or tea. There was coffee in the lobby, but there too, there was no hot water. Okay, we can live with that; we just went to a local cafe, but that meant going out a little earlier than we wanted to. The other thing was a bit strange. Saturday morning we asked the concierge to please make dinner reservations for us a particular popular restaurant. A few hours later we got a call from him that the restaurant was all booked up. But we went to the restaurant anyway thinking that there's always room for walk-ins even if we have to wait. We were right. There was room. And we didn't have to wait. We were seated immediately and enjoyed our meal. But, we have to ask, why wouldn't a knowledgeable concierge suggest just walking in. No matter. We still like Hotel Place d'Armes and would recommend it. Thank you Jolemie, Carl, and Sam..
110 Reviews