Hotels Near Pratt Park in Montreal

On September the 9th, 2022 we checked into your hotel, as part of a large group that reserved many rooms in your hotel for celebrating my son in law brother, Upon check in, ROOM 163, I was requested to provide my credit card info in order to access our reserved room. That is a normal procedure in many hotels, and I do respect it. However, I was immediately notified by VISA that an additional hold of $ 200 was applied. Requesting the front desk for clarification, I was told that it is a “security deposit”. For exactly what, I had no idea and the clerk could not explain. If it was for possible damages that may be my responsibility, than the hotel had to escort me to my room and verify with me that all is OK, before giving me access. If it is for after I check out, than no one came to check the room upon my departure. So what is the point? I was asked if I am an Aeroplan member. I provided the clerk with my membership number and was assured to earn the points. It’s been over 20 days, and no points have been credited. We have stayed for 3 consecutive nights. During the entire stay, we did not have our room cleaned even once. We had only one and a half rolls of toilet paper for 3 days. We had to buy papers at Walmart. We did not have our sheets changed. We did not get any soap and shampoo provided for 2 days. We had to buy supply at the nearby Walmart. We had to beg the cleaning girl in the hallway for more towels, as new fresh towels were not supplied. I personally complained to the front desk that our faucet is not working properly, it was seized. I was promised it would be rectified, but no one showed up. Our garbage was never emptied. I had to take it outside the room once a day. The ceiling fan in the bathroom is probably clogged, and humidity would stay in the bathroom for a long time. The carpets have not been vacuumed, and felt dusty. There were 8 large pillows, 4 on each bed. What’s the idea? One can use only 1 or 2, and the rest end up on the floor. Yes, 4 pillows have no use. The next gests get to use the same pillows which were on the floor. The mattresses are old and overused to a point that you simply sink into them. The elevators were dirty with leaves and debris on the floor for 3 days. The main entrance to the hotel lobby is so dirty, that one may think we are in a third world country. Tons of cigarette leftovers are pilling up just next to the main door, garbage begs and open garbage all over the garden beds for 3 days! And speaking on the hotel landscaping gardens, I must ask myself, why would the hotel spend so much money to install an irrigation system to automatically water all the ****S around the property? It is a disgusting view to see. Very flourishing ****s all over the property. The Kosher kitchen had no present of a Kosher supervisor showing during our 3 days stay. I have assembled a collection of photos to substantiate the above. To add salt to injury, most of our family members who stayed with us

The location is very convenient, the off season is very cheap

We had a good stay and it was the perfect location, lots of places within walking distance - shopping, restaurants, concert hall. We had a small issue with the heat and adjusting the temperature and the elevator was just okay but would stay here again if passing through. Staff was very helpful checking us in and answering some questions about places in the area.

Quite disappointed with the room provided vis-a-vis what was reserved. Two double beds instead of two queens was a tight squeeze for our family. I fail to understand why this happened, particularly since the room was booked two months in advance of arrival & secured with a credit card. I was told the hotel was fully booked for the weekend so the issue could not be remedied. That said, our room was on the pool level which was kind of nice. The room was clean and included a small fridge plus a safe. There was also a steamer which was handy for touching up formal attire. The hallways seemed a bit dim & May benefit from an update. They were quiet, without echos, which was nice however. Finally, the Metro station can be easily accessed through the building which is a bonus! Based on overall experience, I would recommend this hotel. I may consider it for future trips to Montreal but might be a bit apprehensive based on the room switch which occurred.

Apart from the first-class location, the hotel has nothing to recommend it. It is a few hundred meters away from the Lanzhou Beef Noodle Restaurant, a popular place in Chinatown, and not far from the Cathedral of Our Lady. There are no attractions around it! The only problem is that the hotel facilities are too old, the room has no windows and smells too bad!

Water from shower head is very weak need to fix or change it.

Very close to the subway station, the room has excellent soundproofing and a nice view. Overall, it's fantastic.

Positives first: the area felt safe, close, by car, to various restaurants and the Ikea store. Parking was convenient for our car and teardrop trailer. In walking distance, Boulangerie Ange offers amazing bread, sandwiches, quiches, desserts and more. The breakfast room in the lower level was busy but not too crowded. Coffee-meh, but served in real cups. The usual offerings of a hot buffet including the baked beans popular in Quebec. Absent were Yoghurt and peanut butter- cost cutting? The room was very clean and while the furnishings were dated they were very well maintained. The family owned chain is obviously investing in the property, making it more attractive for guests. Light sleepers may find the sound of the air conditioning annoying as it is extremely noisy. We finally turned it off. Toiletries and towels are basic and thin and the tissues dissolved on first blow! The price was reasonable though and overall I would stay again. Thank you to the friendly front desk staff who accommodated our request for a later checkout than their stated 11am.

You can park your car in front of the hotel. After checking in, take your card and go to the free parking lot next to it. The room is clean and the facilities are quite new. There is a Starbucks downstairs, where you can watch games, eat, drink and chat, and the shopping mall is nearby.