Westin Hotels in Montreal

Quite disappointed with the room provided vis-a-vis what was reserved. Two double beds instead of two queens was a tight squeeze for our family. I fail to understand why this happened, particularly since the room was booked two months in advance of arrival & secured with a credit card. I was told the hotel was fully booked for the weekend so the issue could not be remedied. That said, our room was on the pool level which was kind of nice. The room was clean and included a small fridge plus a safe. There was also a steamer which was handy for touching up formal attire. The hallways seemed a bit dim & May benefit from an update. They were quiet, without echos, which was nice however. Finally, the Metro station can be easily accessed through the building which is a bonus! Based on overall experience, I would recommend this hotel. I may consider it for future trips to Montreal but might be a bit apprehensive based on the room switch which occurred.

The CBC booked this hotel for my wife and I during our stay in Montreal. It was during the Jazz Festival, Cirque in the streets, and a great deal of other happenings. The hotel staff were exceptionally courteous and friendly. The food (especially breakfast) was top notched and reasonably priced. The rooms are more on a European level/style, but the rainshower was great. Would high recommend this hotel.

We stayed over New Year's Eve and had a great view over the crowds gathering at the Christmas market. The room was clean and was as expected. The only downside of the hotel is that it's not very convenient to get to the exit, as you'll have to go through the mall first before reaching the lobby and then take another elevator up to the rooms.

Very good location in downtown Montreal - close to the Palais des Congres and Chinatown. Property well maintained. Room was small, but fine for 1 or 2 people. Room includes a simple breakfast of cereal, breads, fruit and hard-boiled eggs. Parking is available for a fee, but is very limited.

We stayed one week in this Courtyard by Marriott (Oct 2022). Located right on Rene Levesques Boulevard (former Dorchester). Walking distance to many sights. Our check in was very fast, we walked up, we were greeted by friendly young man and we made our way to the room, all within 10 mins. Our room was on the 10 floor and we had a partial view looking NE towards the Notre Dame Basilica. The gym is on the 11th floor and I must say that on occasion I could hear the weights being dropped on the floor by some inconsiderate simpleton. There IS a sign in the gym that mentions that this should be avoided. Nice gym great machines and great view. Our room featured a king bed and had good lighting, pillows, large bathroom, shampoo, soap and conditioner. The sink did have a slight ”bad smell” however. Apart from the rare noise from the gym, the room was very well insulated for sound. It was the most sound insulated room I have ever stayed in. The room was very clean. The mini fridge had a couple bottles of water. The room also had a ”pods” style coffee machine which we enjoyed all week. The TV had a wide selection of channels in both French and English and the screen can be tilted to face the bed. A Metro station (Place D'Armes) is nearby and the hotel has underground parking on location for those with a car, I am not sure what it costs. We ate one dinner in the restaurant in the lobby. The food was of good quality and very tasty but a bit overpriced. Conveniently, there is a large IGA grocery store one block up in the Complexe Dejardins where you will also find a pharmacy and other shops. The 747 airport bus stop is located across the street on Rene Levesque (heading TO the airport). The bus costs 11 dollars in COINS only. At about 10am our bus trip to the airport took about 30-35 mins. All the staff we interacted with were extremely friendly. They all spoke both French and English. We would stay here again on our next trip to Montreal but I must say, I found it a bit expensive $$$$$$$. Happy Travels.

We stayed at the Hotel Place d'Armes for four nights. We stayed there primarily because of its location. We were not disappointed. Right in the heart of Old Montreal, the hotel was perfectly located (across from the plaza of the same name) for what we wanted to see and do. In addition, it had a reputation as a nice upscale hotel that treated its guests well. We weren't disappointed there either. When we arrived by cab, Carl greeted us at the door, relieved us of luggage, and ushered us to Jolemie who checked us in and assigned us to a room (in building two) that was tastefully and comfortably furnished. She answered all our questions in a friendly manner and gave us tips about the area. Carl brought bags to our room, made sure we saw all the features, explained how things worked, and then left us to relax. The next day we met Sam, another staff member in the reception area, who answered more of our questions, gave suggestions about where to go, what to do, where to eat. These three individuals set the tone for our stay and made it a positive experience. But, let's be honest, no hotel is perfect so we did encounter a couple of glitches I should note. My wife and I are tea drinkers. While there was a coffeemaker in the room, there was no tea kettle or tea. There was coffee in the lobby, but there too, there was no hot water. Okay, we can live with that; we just went to a local cafe, but that meant going out a little earlier than we wanted to. The other thing was a bit strange. Saturday morning we asked the concierge to please make dinner reservations for us a particular popular restaurant. A few hours later we got a call from him that the restaurant was all booked up. But we went to the restaurant anyway thinking that there's always room for walk-ins even if we have to wait. We were right. There was room. And we didn't have to wait. We were seated immediately and enjoyed our meal. But, we have to ask, why wouldn't a knowledgeable concierge suggest just walking in. No matter. We still like Hotel Place d'Armes and would recommend it. Thank you Jolemie, Carl, and Sam..

My family and I were extremely impressed about the AC Hotel by Marriott (Downtown Montreal). It's cleanliness, the room was perfect, pool and rooftop were amazing BUT the most important part for me was the amazing customer service I received from the front desk associate and cleaning staff. Reception/Front Desk; his name was Daniel, he was amazing extremely helpful, sharing places and things to do while our trip in Montreal. He went beyond even walking out with us to show us the directions. Customer Service from Daniel I give it a 20 out of 10. Unfortunately I don't recall the names of both the cleaning lady's but they were both amazing, extremely friendly and great conversations (Jamaican & Cuban). Spanish staff even helped me with Nespresso machine and went out of her way to get me tea. I also appreciated that the hotel was Pet friendly and my puppy Miles was welcomed and treated nice! I have already told my family and friends about AC Hotel by Marriott and we will definitely be back one day! Thank you to Daniel & AC Hotel for an excellent experience in Montreal 💙🤍

Stayed in a 10-bed dorm at M Montreal for the F1 race. So my experience during an incredibly busy weekend might not be the norm. Overall, I had a good stay. Details below. The Good: - Location. It's really fantastic from the airport, to the race track (for me), buses, metro and a Bixi bike station half a block away - Grocery store and pharmacy half a block away too, so convenient. - Kitchen in-house is large and well stocked. But fridge and shelf space is tight so FYI there. - Workroom for remote staff is large but not super equipped as a workspace with outlets. But a nice space and quieter than the kitchen - My dorm was a private room converted into a dorm so we had a bathroom in the room and small kitchen (but with no supplies). Having the sink and fridge was really helpful while staying there. - Privacy curtains and plugs in the bed are great and the locker below is large and works for most bags and extras. - Wifi was solid the entire time, even when doing video and audio calls. Stronger in some parts than others but still good. Items to be aware of: - Neighborhood. It's fine but not great. Lots of unsheltered and unsheltered with mental health issues on the street at all hours screaming and making noise. Police presence around there was constant while I was staying. - Courtyard noise. On weekends it can get loud in that courtyard at all hours. - The mattresses are better than I expected based on other reviews, but they are not great. After 7 days my back was absolutely killing me. I truly don't get why they don't have something with better support but if you're staying for 2-3 days, you're good, longer, be aware. Overall, I would stay again but not for a long visit. The mattresses are that awful. There were still a lot of good points of the hostel though so I would recommend it to others. - Water pressure in shower is awful, but functional.

Because we booked the wrong date, this hotel did not allow us to change it, but the front desk worked hard to help with communication. The geographical environment is very good. It takes only 10 minutes to walk to the Old Town, China Town and other major places.