Guest User
January 18, 2024
The experience was very bad. I booked the hotel early, but when I arrived at the local hotel, I was told that there was no reservation information. A large group of people were waiting at the front desk. It was very bad. The entire communication was back and forth between three parties. What’s even more outrageous is that one of the bookings has no room. I never thought that a platform as big as Ctrip would make this mistake. Beruwala is hot this season and mosquitoes bite in the evening. The final solution is also terrible. I have never dared to do so again. Booked an overseas hotel on Ctrip.
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