The Pacific Apartments

Booked holiday for one week but left 3 days early due to poor weather . Upon arrival at the Pacific we were greeted by a very pleasant lady. However, our room was very average with only 2 of the 3 main door hinges holding door, tv was on a permanent angle which could not be straightened, light bulb blown in bathroom so had to rob one from another room, and fridge and the freezer section was in very poor condition. Location was excellent. It was a lot of money for a room that was becoming quite run down. We also booked a second room for family. This room looked out onto a wrapped building. We were given $100 per night discount in advance. However, it needed to be a bigger discount or a different room. We just felt the service wasn’t there this year and for what we paid, I’d expect a bit more for the $$$.

I hate to be negative when reviewing my accommodation, but I really was disappointed in this one. The pictures on the website look a lot nicer than my room turned out to be. I think they must have been taken years ago, before wear and tear set it. I had a one bedroom apartment with kitchen, laundry and bathroom. (209) Also a nice wide balcony. The apartment block is in an excellent location, one road back from the main beach, and across the road from the Mount Hot pools. You can see Mount Maunganui from the balcony. It was great to have a washing machine and dryer and a fully equipped kitchen, even if I didn't use it. The water pressure in the shower is great, the towels are big and white, and the bed was comfy enough, but... the pillows were not good. 4 different levels of comfort but they felt old and well over their use-by date. The furniture in the room has seen better days. It definitely looks like it was kitset and hasn't been replaced in a long time. The bedside table was bubbling and peeling, the couch was a small two seater which did not feel comfortable enough to relax on and the TV is a cheap one from The Warehouse that didn't have any features except for Sky TV. It was also quite far away from the couch. I went to use the ironing board and it has a cover, but there is no padding underneath it, so that needs replacing. The balcony furniture has seen better days too. The website claims: "The Pacific Apartments offer quality furnishings and fittings in all apartments, modern decor, superior finish and impeccable styling. " Well, that was not true for my room, which cost me $540 for two nights. It was very bland with little thought to interior design. It was just me staying and I didn't use any of the other on site facilities - gym, pool, conference room and carpark. I'd say, stay here for the location, but don't expect it to be a nice place to relax and lounge in. Sorry. But that is true from my experience.

We had a two bed apartment on an upper floor which had wonderful view over Pilot Bay. The apartment was spotless and everything was in very good condition. The location is perfect and an easy walk to the Mount and both beaches. A relatively short walk into the shops, (Maybe 15 mins or so) and an easy drive everywhere else. Would happily stay there again.