Mountain View Hotels in Baku

We arrived on the 22 and was welcomed by ismail and checked in by shams from reception both were super nice and instantly gave us one of the best first impression any one can ask for. Our first day we had shawarma from black city and it was the best shawarma we ever had and made us go back again for the taste of it several times. Definitely recommend every one to try. We had the best service by our special favorite orkhan who was super friendly and the team made sure we get the best service. We had to just look once and literally the staff comes running to help. 10/10 for the attentiveness and details of the black city staff. We tried green house but the food is same as white city. Would have been amazing if they had a different cuisine than white city. We had the best shisha made by Hussain who was very kind but didn’t get the same smile and sweetness from the other staff in green house. Service was not bad but as we had an amazing experience from black city where all the staff are super attentive was a little down fall. We had dinner in white city and couldn’t order anything else after we tried the honey baby chicken which was absolutely delicious. We also had lunch twice in white city but the service was super slow due to lack of staff but David while we noticed it was definitely a time of rush he had done amazing while doing the service with a very energetic smile and a very positive vibe. The hotel has a beautiful steam room, sauna and a pool. I met gulshan from spa while I went for sauna who always was super attentive kind with a gorgeous smile. It is beautiful to go for a walk out side the hotel as it’s near a park with ocean views. We had met amazing locals as well as everyone we met were super kind. The hotel has beautiful garden and greenery around the property. We usually take pictures in every country we go but we fell in love with the gardens and the colours around we took pictures just out side the hotel. Lots of mini butterflies and just super pretty and beautiful colorfulness around the hotel. The rooms are spacious and if you love mirrors this would be a perfect place as the hallway to room are filled with huge mirrors. The only problem we faced was that the hotel didn’t have a eu plug and we had to take a walk to get them on the first day but other than that didn’t have any issues. Lastly was checked out by Orkhan from reception who was funny and sweet asked us about our stay and had a good last impression as well. All together a great team at marriot and definitely would recommend to stay as the hotel is beautiful with amazing facilities and to top of has amazing staff with delicious food. Personally this was the best vacation 💕

Hilton Baku nice 5 star hotel . We was in G. Suite and the service in executive lounge was very proffesional. Nice resturant in 24 and 25 floor with best view to the city .

Very nice hotel. Staff at the reception was very professional, specially Zaur who did a great job. The downside of the hotel : - very difficult to get understood at the breakfast, and missing very basic things like vegetal milks which is very surprising for a 5 stars hotel - at the pool we ask for umbrella and they didn’t have.

The hotel is under renovation!!! Initially, they didn’t want to speak Russian, pretending that they didn’t understand! Then they started talking!!!)) but that’s not a problem! The problem is that this hotel has nothing to do with 5 stars! Weak 3, closer to 2! I do not advise! The girl at the reception, unfortunately I don’t remember her name, she’s smart!!! Only for this reason I didn’t put everything so badly 😂

I was there in September 2024 for 2 nights. The hotel is located right in the station building from which buses depart. Very convenient location. The metro is nearby. On the first floor of the station building there is a store and in general the building itself is a shopping center. The hotel itself is cozy. The hotel has recently been renovated. The rooms do not smell. The water in the shower goes well. Friendly staff. I would stay again. I recommend this hotel.

I have stayed at the Sapphire Inn with groups on various occasions over the past few years, and unfortunately, the standards have been declining with each stay. Every time, I hoped it would improve because it would be a shame to let such a promising place go to ruin. The hotel has a perfect location, space and good facilities, but it lacks effective management. The front desk systems and staff are disorganized, making check-in a nightmare. Housekeeping is understaffed and unmotivated, while the breakfast staff are more interested in personal conversations than providing good service (though the breakfast food itself is quite good). The few staff members who do try hard are not supported by colleagues and the necessary systems to succeed. The room carpets are dirty and stained, with no apparent effort to clean them over the years. During our last stay, housekeeping did not service the rooms during the day as a standard practice. We occupied 10 rooms, so we have a reliable basis for this observation. Upon returning in the late afternoon, it took significant effort from guests to get housekeeping to take action. Sadly, I can no longer consider staying at this hotel in the future. This is a heartfelt call to whoever is in charge to take action and save this potentially great hotel.

The service was not the best when we arrived. The receptionists took their time to assist us and when we finally were given keys, they just pointed to the lift and left us. The hotel room was quite outdated with a broken leaky fridge and a bulky TV. However, the balcony was quite nice and the view was amazing. The food was really good and it was plentiful.

The hotel is located in the old city and it is convenient to all places. It should be opened soon, the hardware facilities are great (as far as the old city is concerned), and the toilets are in good condition. There is no elevator in the hotel, and the old city hotels seem to be like this. The roads in the old city are not suitable for sunk boxes, and taxis can't reach the door of the hotel directly, so living in the old city is suitable for tourists who don't have much luggage. But what made me unhappy during the whole journey was the hotel’s service. I booked for three consecutive nights through Ctrip. I didn’t rest assured that I contacted the hotel via Facebook to confirm the reservation. The hotel responded to the reservation and received it, but when I arrived at the hotel more than 11pm on the first day , The hotel said that there was no room for the first night, and sent me to the hotel next door. The next door was just a small bed and breakfast. The room was less than 10 square meters and had a double bed. The 29-inch box I brought could not be fully opened. I booked with Da Vinci The rooms are totally unmatched, and the hotel’s approach is totally unintelligible! I originally said that I could move back after 12 noon the next day. I went to the hotel reception to confirm at 12:30 and agreed to move, but after I moved in, I told the room that the room was not cleaned. I asked me to wait for half an hour and I sat in the hotel. The front desk waited for more than 2 hours... before finally entering the room, the hotel front desk did not help at all during the coordination period, just let me wait, which was very unhappy! The most uncomfortable experience in the whole process! The front desk service of the hotel was particularly bad, including asking for help to get a taxi later, no matter how short the distance was. The picture was sent to the guest house next door to me. Da Vinci is the same as the picture on the website, and there is no other picture if he is in a bad mood.

Our Flight got cancelled due to visa issues, we went to a different hotel called MAAJID HOTEL in old city, Before yesterday we were here for 5 nights, after spending one night in maajid hotel we missed the amenities & luxuries we had in this hotel so early morning we decided to come back to AUSTIN HOTEL BAKU again because its in the heart of baku , every time whether its day or night you look outside the window, you see the world alive in nice dresses & good moods, i would say its the HILTON HOTEL OF VEGAS in Baku. No scam at all but please book this hotel only through trip.com because trip.com get you half price, i came here personally to check the price for a room , they quoted me a $100 night which is reasonable but i opened trip.com app & found the same room price in just $50 a night then i try to book & its done in just 1 minute. No Scam No overcharge Very friendly staff Staff is so good like they talk to you like they are your family members. I am very impressed, i will visit this hotel again & again & again but only through trip.com