Nagaoka Grand Hotel Reviews

The staff was extremely helpful and very supportive/nice. The food within the hotel is excellent. Would definitely book again if I ever had the opportunity.

I used it for the first time. It was very convenient near the station. I also liked the shoji-like indirect lighting on the window side of the room, which was easy on the eyes. Unfortunately, the vending machines were almost sold out. Maybe it was because I was late, but there weren't many convenience stores nearby, so I didn't have many options when I wanted to quench my thirst. I want to use it again.

ライブのために宿泊したのですが会場からも駅からも近く歩いて居酒屋にも行けてとても良い立地でした！部屋も綺麗でフロントの方の対応も良く快適に宿泊することが出来ました！ありがとうございます。

部屋の広さは価格に対して良かったです。 大浴場が有りましたので良かったです。 朝食は地産の食材が多く、とっても美味しかったです。

朝食バイキングで、新潟の郷土料理を食べられて嬉しかったです。

I stayed here for business. It is very close to Nagaoka Station. Next to Nagaoka City Hall, it is a great location designed by Kengo Kuma. From check-in, the size of the room and the breakfast were very satisfying, with Niigata specialties such as Tochio fried tofu, hegi soba, and noppe soup. It was great that they provided umbrellas ☂️ for free even in the sudden rain. However, when I checked out, I was supposed to hand over the key and the questionnaire to the man in charge and that was it, but he completely ignored the gift I received for submitting the breakfast questionnaire. It is very sad that I checked out in a lied state at the very end. I think that if you ask customers to fill out a questionnaire, you get full marks 💯 if you keep your promises properly. I look forward to the future.