Oakwood Hotel & Apartments Grand Batam

Absolutely stunning hotel, convenient area,shopping ,food,market, surrounding , helpful staff , comfortable beds, overall is great will come back again 

Service and hospitality was really great! Greeted and welcome my family upon arriving. They offered to carry our luggages from the car's bonnet and offered us drinks while waiting for check-in. Check-in took us around 10mins. The receptionist informed us about the hotel and room, and answered all of our questions. She also recommend to book a massage from the hotel to get 20% off the price since my mother wants to get a massage. My family booked the 2 bedroom premium suite. The room was very spacious and very clean. What i really love about the room was the charging port. They included type-c and usb! Swimming pool was spacious but we didn't bring any swimsuit to change 🥲. My brother went to the gym. The space was small and limited. Everything was great but the only downside was the breakfast. It doesn't really have a variety of choices. The service was slow. We had to wait 20mins for them to refill the hashbrowns and the chickens. Some tasted really nice but others were so-so. The plates wasn't cleared until we left. I feel like it's not worth my money to spend on breakfast here. Overall, it was a great stay. Really recommend to stay here as it's really convenient. I would stay here again, but not with the breakfast.

Went batam for 1 night stay with a friend and first time staying oatwood since quite new in trip.com. I have booked a room near the lift but given a corner room. The hotel is fully booked so I don't have a chance to change the room for me. Hotel sent me a slice of cake for apologies that they can't meet my request. The services provided in the hotel are awesome, and i love their breakfast. I will book again when I go batam again.

Hotel is spacious and clean. Accessible to malls. The breakfast spread is also good. Overall a good stay for the price. Love the big and spacious toilet.

Very ultra modern hotel with infinity pool, hi tech for all rooms. Mr Willy, the guest reception executive is kind enough to upgrade my initial room to another bigger room but only thing is cannot accede to my requests for couples…. Taxi hard to get so we have to go down to grand mall but other than that, everything is superb! Thanks again!