Hotels Near Family Trade Centre in Nairobi

From the moment we stepped in, the vibe was so welcoming. The staff treated us like royalty, always checking in and making sure we had everything we needed. And the food? Absolutely mouthwatering! Each dish was crafted with such care, and you could taste the freshness in every bite. The mocktails were very refreshing, thanks to @Kimani the mixologist. If you want a place that combines amazing service with delicious food, look no further! Totally a five-star experience! ⭐⭐⭐⭐⭐”

Best service ever. Friendly staff and very welcoming. Safe area, clean and very nice breakfast which is made for you as like it personally. The staffs are very nice people. They do everything you would like you'd ask. ASAP! Thanks to all staff working there from the guards to chefs to the receptionist. Especially receptionist Ann and others who are working at night. I will book this hotel every time I'm going to be visiting Nairobi and also the hotel is very safe for your valuable staffs. there's a safe at the room but your other bigger stafs like laptobs are also safe Thanks, Ann and Others that work mostly at night. You guys made my vacation unforgettable.

This is the best to be.The hotel is luxurious the meeting rooms are spacious with great ambiance.Service offered by Newton,Very,Carol and Nyota was great always there for the guest.The food and drinks were amazing.Definitely this the best hotel.will be back soon.

Our stay in PrideInn Westlands was amazing. Hotel is new, very modern,staff is friendly and very nice. Rooms are clean and spacious. The best part was the restaurant. Chef is real profesional, everything we ate was just amazing. Also coctails were very good. Highly recommend this hotel. Only one small minus were door at the bathroom - they are slide doors, so you can hear everything

The staff are very friendly and welcoming! The food is good and the breakfast too. Margaret and Milka at the restaurant were always smiling and never tired of bringing us what we needed. The chef prepared us real Kenyan tea!!! Thank you Mercy for organising for my suprise birthday party!!! We shall definitely return.

This hotel is worth the money you pay for. From the outside, it might not look nice but when you step in the story will change. The staff are nice and supportive. The room was not the best but it was good enough for a night before our safari trip. We didn't have time to use the restaurant but the coffee shop was good for evening chill-out.

I spent 4 nights at the hotel for a business event. The staff were kind and very helpful. Grace who cleans on the second floor was particularly very helpful, she made sure my room was super clean and fully stocked. The gym at the rooftop is a bit small but very helpful. There is also a swimming pool and a minibar at the rooftop. The manager, Mr Dominic was also very kind and charming and welcomed us to breakfast cheerfully. There is a tall guy who works at the reception and he was very kind and helpful when checking in. Facilities are top notch and the check-in process is smooth. Room service is available 24/7 via the intercom phones. Security is also very tight. The food is extremely tasty and the menu changes every day. They have a lot of bacon during breakfast which is a solid 10/10. The only issue I faced was the non-labeling of bidet washrooms. The hotel should label bidet washrooms for guests who prefer bidets. Otherwise my stay was super awesome.

This was an amazzzzzing experience. Very exceptional. I booked this last minute when the original place I booked turned out to be a scam and I was stuck. I saw this place come up and I looked at the reviews to make sure it was good (I also knew the place as I grew up around that area and knew they were reliable and would not scam me). Anyway, I was glad to get this and they allowed me to book and only pay when I actually got on site. I checked in very late and they were very accommodating. This place is not just good…. It is amazingggg. It surpassed my expectations. The level of service and security is exceptional. Everyone in the staff is so friendly, provide exceptional service for the security, check-in/lobby staff, cleaners, laundry were just simply amazing. Jacinta, Kizito, Anne and so many others went far and beyond. Had such an amazing time. Anything I needed was provided quick and swift. They provide you with bottle water everyday and also clean the whole apartment (including bathrooms, kitchen, all dishes, floors etc) daily. They also provide you with bathroom amenities, clean towels and sheets daily. They also make your beds and rooms daily. You really feel like you are at home but also on vacation. Had a great city view as well. The staff all know you and make every effort to make your stay amazing. The security is also on point. No one can just come in. You have to register visitors for them to be allowed in and they will check their IDS and cars before being allowed into the property. The main pool was amazing but deep, so be prepared for that (this is not a heated pool though) This place is right next to Yaya Center, which is very convenient for everything you need for your stay as well as close to many restaurants and stores within walking distance. It’s very quick and easy to get Ubers there as well. They are doing some renovations to the gym and lobby (they have temporary setups of this at the moment), but from what saw, these will look very good when done. If you are thinking about staying here, please don’t hesitate. You will love it and want to stay longer or come back. I have already recommend this place to family and friends who I know will be traveling to Nairobi in the next coming months. To sum it up: this is an amazing place to stay and surpassed what I expected, very clean as well. Book this place… you will not regret it! It’s simple amazing. I will be staying here when I go back.

The food was delicious and very well presented. The staff and stewards were very friendly. I commend Christine for a very warm welcome and for an ample dining experience. Panari has a great ambience and I would definitely like to come again and again

On the day I arrived - they seemed to have been facing electrical problems for past week. So lifts, doors, and electricity in rooms were not working properly. It appeared to have been resolved on the day I left. I booked because of closeness to airport and train station. They offer complimentary pick up and drop off. They were very nice to offer a late checkout until I left for the airport. Has a big gym, a nice pool and pretty good breakfast. Be aware that there is literally nothing around the hotel - so you can’t really go for a walk or just go grab something to eat.