Mercure Nairobi Upper Hill
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Nairobi
Mercure Nairobi Upper Hill
Longonot Rd, Nairobi, 00100, Kenya
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Situated in Nairobi's bustling financial hub, Mercure Nairobi Upper Hill enjoys a central location surrounded by banks, multinational corporations, and embassies. Our establishment offers chic accommodations, an all-day dining restaurant, a cosy lounge bar, and a well-equipped gym. Explore our versatile conference facilities catering to various group sizes, alongside our dynamic co-working space, WOJO, providing shared workspaces and private offices in a dynamic environment.Show More
We Price Match
Highlights
Airport drop-off available
Delicious Breakfast
Ideal location
Sparkling clean
Excellent serviceShow More
Amenities
Outdoor swimming poolFree
Fitness RoomFree
Public ParkingFree
Airport pick-up
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
All Amenities
Property Description
Situated in Nairobi's bustling financial hub, Mercure Nairobi Upper Hill enjoys a central location surrounded by banks, multinational corporations, and embassies. Our establishment offers chic accommodations, an all-day dining restaurant, a cosy lounge bar, and a well-equipped gym. Explore our versatile conference facilities catering to various group sizes, alongside our dynamic co-working space, WOJO, providing shared workspaces and private offices in a dynamic environment.
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4.4/5
Very GoodCleanliness4.4
Amenities4.4
Location4.4
Service4.4
All 49 Reviews
Surroundings
Airport: Wilson Airport
(4.4 km)
Airport: Jomo Kenyatta International Airport
(16.6 km)
Train: Nairobi Railway Station
(4.2 km)
Landmarks: The Church of Jesus Christ of Latter-day Saints
(540m)
Landmarks: Don Bosco Shrine of Mary Help Of Christians
(550m)
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Rooms
Guest Reviews
Services & Amenities
Policies
16
Classic Superior King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Classic King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Guest Reviews
4.4/5
Very Good
49 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.4
Average for similar properties in Nairobi
AI Summary
The accommodation impresses with exceptional service, cleanliness, and modern amenities. Guests value the varied breakfast, convenient location, and comfortable, spacious rooms with excellent beds.
Anonymous User
December 1, 2023
There was a church next door so it was okay except for it being noisy from time to time.
Original TextTranslation provided by Google
Perry
July 10, 2022
Great service, hard beds
Everyone was extremely friendly and helpful, food in Bakara was delicious. Beds were incredibly hard and uncomfortable though. Buffet breakfast and lunch were convenient, however the sit down dinner took forever even though only 3 tables were full.
Verified traveler
July 13, 2024
İyi konum İyi oda Kötü Wifi Sinir bozucu kapı
Nairobi'ye giderseniz Upper Hill otel konaklaması için çok iyi bir konum.
Otel temizlik olarak oda büyüklüğü ve imkan olarak çok iyiydi. Bu konularda memnun kaldım.
Küvet kadar yüzme havuzu ve büyük bir spor salonu var. Spor salonu iyiydi fakat koşu bantlarından 2 tanesi hariç hepsi arızalı.
Restoranda yemek lezzetli fakat her gün menüde o var bu yok. Menüye değil de size ne verebiliyorlar ona göre sipariş veriyorsunuz.
Personel çok ilgili ve kibar.
İnterneti rezalet.
Kapı kartı sorunu ise bana kafayı yedirtti. 4 kere falan kart çalışmıyo diye resepsiyona gittim. Madem olmuyo ANAHTAR kullansanız da sürekli bi asansörü kullanamadığımdan bir odayı açamadığımdan kartı değiştirtmesem.
1 fazla günümü de iptal edip geri ödeme kabul ettim. Kabul etmediler fakat odamı daha iyi bir odayla değiştirdiler.
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Ranjit
June 20, 2022
Not to the Crown Plaza level expected
Old
Hotel and needs some serious renovation
Guest User
December 4, 2024
It was a wonderful stay! I loved the music in the elevator, especially the Rwandan songs, they made it feel like home. The customer service was excellent, always delivered with a smile and utmost professionalism. Shoutout to Nicholas, you are an amazing host! Meeting you at the reception with all your care and attention assured me it would be a great stay. Also, thank you, Oscar, for your support—you were incredibly helpful!
Guest User
November 26, 2024
We are so happy with all services: internet, food, room, equipe...so the room of Gym need a coach Whu can guide. If you add Juice in the room it well be good. Thank you for all. Nous croyons se revoir à la prochaine et quelque remarques susmentionnés seront prises en compte
Guest User
November 26, 2024
In général, it IS perfect with restaurant, room, internet, services,and the staff were quit helpful I relly appreciate .Thé rooms were clean ,confortable beds thé lights and wall paintings were captivating .Thé food was very good and delicious.
Guest User
November 23, 2024
What a wonderful group of people. Especially loved Edwin Papa the driver. Such a sweet and gracious man. He took me to various business meetings throughout the day and the to the airport. He was always attentive and ready when needed. I look forward to seeing him again .
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Free
Fitness Room
Free
Public Parking
Free
Airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Airport drop-off
Additional charge
Currency Exchange
Meeting Room
Additional charge
Business Center
Multi-Function Room
Children's Playground
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
No restrictions
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public Parking
Free
Transportation
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Multi-Function Room
Coworking Spaces
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Concierge Service
24-Hour Front Desk
Languages Spoken
English
Food & Drink
Bar
Room Service
Alcohol-Free Rooms (On Request)
Public Areas
Elevator
No Smoking in Public Areas
Smoking Area
Public Audio System
Health & Wellness
Fitness Room
Free
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Clothes Steamer
Facilities for Children
Children's Playground
Children's Meals Available
Accessibility
Accessible Rooms Available
Stair-Free Property Entrance
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Adding cot: Free |
Breakfast
TypeContinental, Halal, Vegetarian
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Buffet:US$30.00 (approx. CAD 43.24) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2010
- Renovated: 2016
- Number of Rooms: 44
Situated in Nairobi's bustling financial hub, Mercure Nairobi Upper Hill enjoys a central location surrounded by banks, multinational corporations, and embassies. Our establishment offers chic accommodations, an all-day dining restaurant, a cosy lounge bar, and a well-equipped gym. Explore our versatile conference facilities catering to various group sizes, alongside our dynamic co-working space, WOJO, providing shared workspaces and private offices in a dynamic environment.