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Pearl Palace Hotel
3/52 Reviews
Overall, if the hotel environment requirements are not very high, it is still very good. This hotel is equivalent to domestic express hotels such as home, but the security is nothing. The hotel ********************** takes a taxi and pays cash.
The Concord Hotel & Suites
4/557 Reviews
Overall it was ok. Pros, good location, the staff are friendly and the room is decent. Cons, the reception is inefficient and check in takes longer than it should. It’s like we are first customer that has ever checked in. Lots of confusion. My ac did not work. I had to call 3 times to reception before someone turned up. They said the ac does not work here. Did not bother to check anything because it seem normal for the ac not to work. I told him it’s very hot in this room and I can’t sleep. Also ac is basic especially if you are calling yourself a 5 star hotel. He shrugged and said I can get you a fan. Got very little sleep and I think they don’t service the ac to save on electricity. It’s a poor attitude from the management especially for a “5 Star” hotel. It’s more like a 3 star. Better places to go for the same price. Will not return.
Windsor Golf Hotel & Country Club
4/534 Reviews
At the recommendation of my friend who is a Nairobi native, I reserved my family's Nairobi stay at the Windsor. We could not have asked for a better experience. I began making contact with the GM (Lemmy) and Front Office Manager (Steven) in early March to make arrangements. They were prompt in response to all of my inquiries and the registration process was very smooth. We arrived early on a Sunday morning and had a driver from the hotel awaiting us. They allowed us a very early check-in and the accomodation was amazing. It was nice arrive at our place and see monkeys running around the beautiful landscape. We explored the premises and encountered the welcoming staff at each point. Staff were friendly, attentive, and accomodating to any request that we made. All service was great and the food was delicious. We checked out after two nights to visit the Maasai Mara for a few days and would return to Nairobi for two more nights at the end of the trip. Windsor allowed us to leave our belongings in the same room that we did not want to travel with. Everything inside and outside was well-kept and clean. Besides a few mosquito bites on our sons there are no complaints haha. I would love to return to this establishment whenever I get a chance to visit Nairobi again (hopefully sooner rather than later - fingers crossed).
Utalii Hotel
3.4/57 Reviews
A very comfortable and reasonably priced hotel just outside Nairobi city centre. It’s a training hotel so most of the staff are hospitality students. Sometimes this means slightly less efficient service but everyone is professional, polite and welcoming. The bedrooms are spacious and comfortable with good bathrooms and excellent beds. Very clean, even though the hotel itself could do with some modernising. The gym and spa on site are very good and the large swimming pool was never busy. They do a good breakfast buffet and very decent evening food, with a wide range of options. At the time of staying the lift wasn’t working, and there are a lot of stairs. But staff were helpful with bags.
Sky Hotel Nairobi
3.6/55 Reviews
Not bad, breakfast is very good
Cloud Hotel & Suites
3.5/527 Reviews
We were a family of 5, The place is extremely clean and fresh air flowing,The receptionist were so polite and made sure we had everything we needed it’s unfortunate I don’t remember her name,However we enjoyed our stay,The meal was upto perfection the stuff were so polite in general, I would definitely recommend cloud Hotel and Suites at anytime and would definitely go back there again👌🏼 Ps:It’s located in Westlands Nairobi.

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