Nanchang Galactic Classic International Hotel (Tengwangge Branch, Bayi Square) Guest Reviews
4.7/5
Outstanding
2962 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(2962)
Positive reviews(2918)
Reviews with photos/video(520)
Friendly front desk staff(375)
Delicious breakfast(256)
Luxurious(97)
Excellent afternoon tea(88)
Nice bathtub(76)
Close to metro(70)
Large bathroom(35)
Has facilities for children(21)
Negative reviews(44)
Guest User
Classic City-View Twin Room
Stayed in Mar 2024
Couples
1 review
4.7/5
Amazing
Posted on Apr 28, 2024
This hotel exceeded our expectations. Especially with Ivan who went above and beyond to make sure we had a wonderful stay. The breakfast was extensive and delicious, the room was very spacious, and beds were extremely comfortable. Only drawback is you need to take a cab to get to places.
Response from Property: Dear guests, hello! Thank you very much for your support for our hotel. We always believe that a good reputation must be recommended from the most sincere satisfaction of guests. All our employees have always adhered to the service concept of "I CAN DO, NO EXCUSE" to provide you with the best service. You are very welcome to choose our hotel again, whether you are on a business trip or travel! I sincerely look forward to your visit again! Michelle Xiong, General Manager of Nanchang Jialet Classic International Hotel
Adam
Classic City-View Double Bed Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 5, 2024
I recently stayed at here and was thoroughly impressed by the excellent service and hospitality provided. Ivan, in particular, went above and beyond to ensure my comfort and satisfaction throughout my stay. His personalised attention and warm demeanor made me feel truly welcomed. The hotel itself was outstanding, with comfortable accommodations and convenient amenities. Overall, I highly recommend for a fantastic stay experience.
Response from Property: Dear guests, hello! Thank you very much for your support for our hotel. We always believe that a good reputation must be recommended from the most sincere satisfaction of guests. All our employees have always adhered to the service concept of "I CAN DO, NO EXCUSE" to provide you with the best service. You are very welcome to choose our hotel again, whether you are on a business trip or travel! I sincerely look forward to your visit again! Michelle Xiong, General Manager of Nanchang Jialet Classic International Hotel
Guest User
Superior Suite
Stayed in Mar 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on May 5, 2024
I had a wonderful stay at this hotel. The staff - especially Andy - was so helpful and made me very comfortable. The room was very large and well kept. The facilities were modern, clean, and the hotel is located in a good location downtown. Also, I left a bracelet there that Andy then shipped to me upon finding it. That's great and caring service.
Response from Property: Dear guests, hello! Thank you very much for your support for our hotel. We always believe that a good reputation must be recommended from the most sincere satisfaction of guests. All our employees have always adhered to the service concept of "I CAN DO, NO EXCUSE" to provide you with the best service. You are very welcome to choose our hotel again, whether you are on a business trip or travel! I sincerely look forward to your visit again! Michelle Xiong, General Manager of Nanchang Jialet Classic International Hotel
Chao
Classic City-View Double Bed Room
Stayed in Feb 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 9, 2024
The hotel is one of the high-end hotels in the city. The cost for one-night stay actually was very reasonable by U.S. standards. It offers shower and jacuzzi in the room and very comfortable bed. The excellent breakfast was also included. The front desk and concierge offered tremendous help with friendliness and sincerity.
Their service afterwards was also impressive. The front desk made an error with my U.S. credit card. Instead of using it as a deposit, he mistakenly placed a charge on it. After I returned to the U.S. I got an urgent message from trip.com to ask me to contact the hotel right away via WeChat. I got the credit back in a week with very timely follow up from the lobby service manager Andy.
I definitely will stay in this hotel next time for my visit of Nanchang.
Response from Property: Thank you Mr. chao, thank you very much for your affirmation of Andy and recognition of the hotel. We will keep our original intention to provide better service to customers as always, and look forward to your next visit.
Xiaoshiliudedaddy
Family 3-bed Room
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The hotel has a unique literary and artistic atmosphere and a warm atmosphere. The rooms are well-built and have different styles. The service staff is meticulous and thoughtful, and their extraordinary insights and sincerity have won the trust and praise of guests. Thoughtful service. The front desk service is enthusiastic. The room aunt is considerate. The quick check-out box is very convenient.
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Guest User
Joyful Bestie Grand Suite
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Very satisfactory hotel, the front desk lady is warm and friendly, the room has good lighting and is bright, the family room is very large, with three beds, enough for a family to sleep, this kind of room also comes with snacks, the breakfast is also great, there is free parking, travel is also convenient, the hotel facilities are high-end. The hotel location and scenery are very good, the room lobby is great for internet celebrity check-ins, and the lobby is spacious, bright and atmospheric.
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Guest User
Classic City-View Double Bed Room
Stayed in Nov 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 25, 2024
The hotel is very good, very close to various attractions, with a subway station at the door, it is very convenient to go anywhere, the hotel has free parking and a gym and swimming pool, the room view is very good, very nice, the staff is patient and enthusiastic, and the attitude is good. It is the first choice for next stay
Original TextTranslated by Google
Response from Property: 🤩Large floor-to-ceiling windows🤩 Dear guests, hello! Thank you very much for staying at the Galaite Classic International Hotel and giving a satisfactory evaluation! The hotel is located in the bustling area of the city center and is a great place for your business trip or leisure travel. We will wholeheartedly provide you with high-quality services, so that you can feel the sincere warmth of Galaite, making you feel satisfied, comfortable and at ease! Looking forward to your return to "Jia" again! Michelle Xiong, General Manager of Nanchang Galaite Classic International Hotel
Guest User
Executive Queen Room
Stayed in Nov 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Dec 24, 2024
The service staff is very friendly and polite. They upgraded the room for free. The lobby is beautiful and there are many Chinese food options. The room service staff is a little bit careless in cleaning. The hotel is sincere and will improve. In short, I am satisfied and will stay again next time.
Original TextTranslated by Google
Response from Property: 🤩超大落地窗🤩尊敬的賓客,您好!非常感謝您入住嘉萊特精典國際酒店並給予滿意的評價!酒店位於市中心繁華地帶是您商務出差或休閑旅遊的絕佳之地。我們將會竭誠為您提供優質的服務,讓您感受到嘉萊特真誠如家般的温暖,使您感到稱心、舒心、放心!期待您再次回“嘉”!南昌嘉萊特精典國際酒店總經理 Michelle Xiong
Guest User
Classic City-View Twin Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 23, 2024
The service of this hotel is really impeccable! As soon as I entered the door, I felt the extremely enthusiastic attitude of the staff, which made me feel at home instantly. In the lobby, there are also rich welcome teas with various varieties and fragrant aromas, which really make people feel warm and surprised. Such details undoubtedly add a lot of color to the entire accommodation experience. Whether it is a business trip or a leisure vacation, this is an excellent choice. Give a five-star praise, well deserved!
Original TextTranslated by Google
Response from Property: 🤩超大落地窗🤩尊敬的賓客,您好!非常感謝您入住嘉萊特精典國際酒店並給予滿意的評價!酒店位於市中心繁華地帶是您商務出差或休閑旅遊的絕佳之地。我們將會竭誠為您提供優質的服務,讓您感受到嘉萊特真誠如家般的温暖,使您感到稱心、舒心、放心!期待您再次回“嘉”!南昌嘉萊特精典國際酒店總經理 Michelle Xiong
Guest User
Classic City-View Double Bed Room
Stayed in Nov 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The hotel has complete facilities, high cost performance, and a good environment. There is a swimming pool and a gym on the third floor, both of which are free. The location is also very good, the room is very good, very large, I like it very much, and I feel completely at ease living there. The room is very spacious, and the check-in front desk service is warm, considerate, and efficient. The internet celebrity check-in in the lobby is great, and they also gave me snacks for supper. The room is very good.
Original TextTranslated by Google
Response from Property: ☕️大堂暢享吧☕️尊敬的賓客,您好!很高興悉知您此次有一個很好的入住體驗!非常感謝您對我們團隊成員的認可,酒店團隊一直致力於提供熱情靈動的嘉萊特服務,並不斷超越期望,祝您一切梳理,希望在不久的將來再次與您相約在“嘉萊特”!南昌嘉萊特精典國際酒店總經理 Michelle Xiong
Lengmengxi
Classic City-View Double Bed Room
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The hotel is tall, elegant, luxurious and atmospheric. The room is clean and comfortable, the facilities are complete, the room has a beautiful view, the view is particularly good, the service staff is enthusiastic, amiable, and the service is patient. It is the first choice for next stay
Original TextTranslated by Google
Response from Property: ☕️大堂暢享吧☕️尊敬的賓客,您好!很高興悉知您此次有一個很好的入住體驗!非常感謝您對我們團隊成員的認可,酒店團隊一直致力於提供熱情靈動的嘉萊特服務,並不斷超越期望,祝您一切梳理,希望在不久的將來再次與您相約在“嘉萊特”!南昌嘉萊特精典國際酒店總經理 Michelle Xiong
Type2
Executive Queen Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Very good hotel, the lobby is luxurious and grand. This five-star hotel is so close to the station. The front desk lady also helped me move my luggage enthusiastically. The room is well-lit and bright, the breakfast is also great, there is free parking, travel is also convenient, and the hotel facilities are high-end. The lobby is great for Internet celebrities to check in, and the hotel landscape is very good. The room is very satisfactory
Original TextTranslated by Google
Response from Property: ☕️大堂暢享吧☕️尊敬的賓客,您好!很高興悉知您此次有一個很好的入住體驗!非常感謝您對我們團隊成員的認可,酒店團隊一直致力於提供熱情靈動的嘉萊特服務,並不斷超越期望,祝您一切梳理,希望在不久的將來再次與您相約在“嘉萊特”!南昌嘉萊特精典國際酒店總經理 Michelle Xiong
Guest User
Classic City-View Double Bed Room
Stayed in Nov 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 16, 2024
The hotel is very good, the room is large, the breakfast is OK, there are entertainment facilities for children on the first floor, the hotel also has a gym and swimming pool, there is a subway station at the door, and it is also close to various attractions. Xiao Yuan's service is patient, patient, enthusiastic, and the attitude is very good. I will come again next time I have the opportunity
Original TextTranslated by Google
Response from Property: 🤩超大落地窗🤩尊敬的賓客,您好!非常感謝您入住嘉萊特精典國際酒店並給予滿意的評價!酒店位於市中心繁華地帶是您商務出差或休閑旅遊的絕佳之地。我們將會竭誠為您提供優質的服務,讓您感受到嘉萊特真誠如家般的温暖,使您感到稱心、舒心、放心!期待您再次回“嘉”!南昌嘉萊特精典國際酒店總經理 Michelle Xiong
Minlei11111
Classic City-View Double Bed Room
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Very good hotel, great breakfast, free parking, convenient travel, high-end hotel facilities. Breakfast is prepared in advance, the hotel location and scenery are very good, the hotel has a beautiful view, the lobby is very good, the hotel has children's entertainment facilities, and the hotel has shoe shining services. The hotel is luxurious and the bathroom is large
Original TextTranslated by Google
Response from Property: 🤩Large floor-to-ceiling windows🤩 Dear guests, hello! Thank you very much for staying at the Galaite Classic International Hotel and giving a satisfactory evaluation! The hotel is located in the bustling area of the city center and is a great place for your business trip or leisure travel. We will wholeheartedly provide you with high-quality services, so that you can feel the sincere warmth of Galaite, making you feel satisfied, comfortable and at ease! Looking forward to your return to "Jia" again! Michelle Xiong, General Manager of Nanchang Galaite Classic International Hotel
Gongyigongyi
Classic City-View Double Bed Room
Stayed in Nov 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Dec 5, 2024
The hotel lobby is luxurious, the environment is comfortable, the breakfast is rich, the view is particularly great, there is a parking space at the door, which is very convenient, the service is patient and enthusiastic, there is a subway line 2 at the door, and the transportation is convenient. It is a hotel worth recommending! Come again next time.
Original TextTranslated by Google
Response from Property: 🤩Large floor-to-ceiling windows🤩 Dear guests, hello! Thank you very much for staying at the Galaite Classic International Hotel and giving a satisfactory evaluation! The hotel is located in the bustling area of the city center and is a great place for your business trip or leisure travel. We will wholeheartedly provide you with high-quality services, so that you can feel the sincere warmth of Galaite, making you feel satisfied, comfortable and at ease! Looking forward to your return to "Jia" again! Michelle Xiong, General Manager of Nanchang Galaite Classic International Hotel