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Verified reviews
Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All reviews(40)
Positive reviews(6)
Negative reviews(3)
Guest User
Business Single Room
Stayed in Dec 2023
Business travelers
1 review
4.0/5
Very Good
Posted on Jan 31, 2024
Convenient location, nothing else. Good option if you have no other choices. That's it
Guest User
Standard Twin Room
Stayed in Oct 2023
Family
1 review
4.0/5
Very Good
Posted on Nov 26, 2023
Central location. Quiet rooms available, though.
Breakfast OK.
Parking fee. Increased by 1/3 within 3 months.
Are you serious?
I will start to look for another hotel. Since years, I am a returning customer of this hotel because of it nice team at the reception and the breakfast ambient. BUT since mid-2024, this hotel has a new management which has increased the price , but NOT the quality of its product. The breakfast food tray became less filled and less variety of offerings, the booking conditions less flexible/or say, very mean, and no more membership discount. The hotel desperately needs a uplift. But the new NEW management appears firstly wants to first save on the customer service and let customer pay more with reduced quality. This won't work.
Guest User
Stayed in Aug 2024
Other
1.0/5
Posted on Sep 23, 2024
The room with breakfast was booked and paid for in advance for us through the tour operator for our bike tour. When we wanted to check in in the afternoon, the rooms were not available: we were first given a single room for 2 people, which of course we could not use, and after waiting for over an hour and constant back and forth, a small double room for single use was now "prepared" for 2 people☹️... but not the room we had booked! We could not have our complaint recorded the morning after/when we left, because each time there was a temporary worker at reception who would not or could not pass anything on. There was complete chaos at reception, nobody knew anything - on either day, there was no one to contact for us as guests... we had never had to experience anything like that on our entire bike tour. We will not visit this hotel again and cannot recommend it to anyone. Of course we also contacted our tour operator because we could not find a competent contact person in the hotel, or even no one at all!
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Guest User
Stayed in Jul 2024
Business travelers
1.0/5
Posted on Aug 5, 2024
Als wir ankamen hat es stark nach türkischem Essen gerochen. Der Mitarbeiter vom Empfang saß da (direkt beim Empfang) und hat mit seiner mit seiner Frau mitgebrachte Speisen gegessen. Er war sichtlich genervt, dass wir einchecken wollten, das merkte man gleich an seiner unfreundlichen Art. Die Zimmer sind sehr groß und sauber. Das Bad sehr groß und schön eingerichtet. Die Kimaanlage funktioniert nur bei 16 Grad, dabei haben wir uns gleich eine Erkältung zugezogen. Die Matratzen sind weich und durchgelegen. Zimmer wurde nur auf Anfrage gereinigt. Da das Hotel mitten in der Stadt ist, ist man auf die Hotelparkplätze angewiesen. Diese waren am Samstag den ganzen Tag gesperrt. ( Bezahlen musste man den Parkplatz trotzdem) Für uns kommt dieses Hotel nicht mehr in Frage