Zhuhai Jinwan Airport Hotel Reviews

Response from Property: Dear guest: Hello, thank you for your thoughtful review and for sharing it with every friend who follows Jinwan Airport Hotel. Youth accompanies dreams, like poetry and painting, like songs and songs, chasing the faint light of dreams. Even if there are thorns and obstacles ahead, we must still go through the wind and rain and never give up! Jinwan Airport Hotel has been working tirelessly to provide high-quality, warm and cozy services to every guest. Wishing you a happy life.

Response from Property: Dear guest: Hello! We are very sorry to hear your dissatisfaction and feedback about our hotel again. We are well aware of your concerns about the price difference between Ctrip and Qunar and the hygiene and service issues of the hotel, and we are deeply sorry for this. Regarding the price difference, we have immediately contacted the relevant teams of Ctrip and Qunar to investigate in detail and understand the reasons. And ensure that the prices will be more transparent and reasonable in the future. At the same time, we attach great importance to the hygiene and service issues you mentioned. We have organized a team to thoroughly clean the rooms and public areas, and have conducted rigorous training for service staff to ensure better service. We understand your expectations and why you are disappointed. We will continue to work hard to ensure that the hotel's hygiene and service levels meet your expectations. In addition, we are also very grateful for your feedback, and your valuable opinions are very important to us. We will continue to work hard to improve the quality of our services and provide you with a more comfortable and clean accommodation environment.

Response from Property: Dear guest: Hello, thank you very much for your detailed comments and high recognition of our hotel environment and service quality! We are proud and honored to know that you have such a pleasant stay in our hotel. We have been committed to creating a clean and comfortable living environment for you. At the same time, considering that it will bring more convenience to your travel, our hotel has provided you with complete facilities and equipment. As a hotel adjacent to the airport, we not only provide free airport pick-up and drop-off services, but also have laundry rooms, fitness rooms, etc. for you to use. Your satisfaction is the greatest affirmation and encouragement for our team. In the future, we will continue to maintain the quality of our service so that you can have more surprises next time you stay. Looking forward to your visit again and wish you a happy life!

Response from Property: Dear guest: Hello! You are so satisfied with Jinwan Airport Hotel that I feel a little proud... Thank you for your affirmation and love for Jinwan Airport Hotel, but what you said is what we should do. It is our pride to serve every guest. From your words, we can see that you and your family must be warm and thoughtful people. We have used the best things for your experience. The room is warm, comfortable but not flashy. Your feelings and satisfaction are the greatest affirmation for us! We will continue to work hard! Home on the journey, let's meet next time

Response from Property: Dear guest: Hello! We are very sorry for the bad stay experience you have brought to you. We are deeply sorry for the questions you raised. Regarding the problem that takeaways cannot be delivered, for the safety of the guests, takeaways are not allowed to go upstairs. We have set up takeaway receiving points in the lobby and inside the hotel for guests to pick up meals. At the same time, we have purchased delivery robots to ensure that guests can enjoy takeaway services conveniently. Regarding the problem that the toilet door in your friend's room cannot be closed, we are very sorry for causing trouble to you and your friend. We have strengthened the inspection and maintenance of the room, and will focus on such problems to ensure that similar problems do not occur again. If you or your friends encounter such problems again during your stay, please let us know in time and we will solve them for you as soon as possible. We look forward to giving you a more satisfactory experience next time you stay. If you have any other questions or suggestions, please feel free to contact us. I wish you a happy life!

Response from Property: Dear guest: Hello! Thank you very much for your five-star review. Your affirmation is the greatest support for us! We will continue to maintain high-quality service as always, and will continue to innovate and provide more breakfasts with different flavors for every family member. We are also very happy that you can share this love with everyone. Satisfaction is just the starting point. Your satisfaction is our pursuit. At home, we all believe that guests are neighbors, so we are particularly concerned about everything in your stay. We will definitely show you a better self, always be by your side, and serve every family member with inspiration. Looking forward to your stay again~~

Response from Property: Dear guest: Hello! Thank you very much for choosing to stay in our hotel and giving us a review. We are so happy that you have promoted us so much. We really can't hide our excitement and pride. We provide a comfortable and superior environment for every guest staying in the hotel. We are committed to providing you with a cordial and thoughtful stay experience. Here, we will, as always, welcome you again with a cordial smile. Thank you! We are committed to providing you with a cordial and thoughtful stay experience.

Response from Property: Dear guest: Hello! Thank you for your affirmation and support, my heart is warm~ There is a kind of encounter that is unexpected, but unforgettable; there is a kind of gaze that is neither close nor far, but always watching; there is a kind of support that is not disturbing, but always accompanying. Because of the company of relatives, Jinwan Airport Hotel is also full of happiness! I hope that this inadvertent encounter will become our companionship for years and months. Jinwan Airport Hotel looks forward to your visit again!

Response from Property: Dear guest: Hello! You are so satisfied with Jinwan Airport Hotel that I feel a little proud... Thank you for your affirmation and love for Jinwan Airport Hotel, but what you said is what we should do. It is our pride to serve every guest. From your words, we can see that you and your family must be warm and thoughtful people. We have used the best things for your experience. The room is warm, comfortable but not flashy. Your feelings and satisfaction are the greatest affirmation for us! We will continue to work hard! Home on the journey, let's meet next time~

Response from Property: Dear guests: Hello! Thank you for choosing Jinwan Airport Hotel. We are glad to know that the airport pick-up service has brought you convenience! No amount of advertising is as good as word of mouth. We have always attached great importance to word-of-mouth publicity, and we pay more attention to the personal experience of each guest. As long as you come to the hotel, you are our valued guest. We are willing to do our best to make your Zhuhai The trip has become relaxed and pleasant, and I look forward to your coming again to experience the different style of Jinwan Airport Hotel. Wish you all the best!

Response from Property: Dear guests: Hello! Thank you for choosing us and giving support and love to the hotel. Your satisfaction with the hotel facilities and services is the driving force of the work of all hotel staff. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WiFi. It is the best choice for your travel. It is our honor to serve you. All staff of Jinwan Airport Hotel welcome you to visit next time!

Response from Property: Dear guest: Hello! Thank you very much for your valuable review! We are glad to know that you are satisfied with our service as a whole. Regarding the underground parking and elevator issues you mentioned, we are deeply sorry for the inconvenience. We will immediately report to the relevant departments and explore possible improvement plans to enhance your parking and elevator experience. We have been committed to providing you with better services, and your feedback is an important direction for our improvement. Thank you again for your understanding and support, and look forward to your next visit. I believe we will bring you a better experience! ”

Response from Property: Dear guest: Hello! We sincerely apologize for not being able to bring you a comfortable stay experience this time. Jinwan Airport Hotel has always been committed to providing guests with a clean and comfortable accommodation environment. Your feedback is very important. It is very important to us that regarding the hygiene issue, we have informed the relevant departments about the matter and taken immediate measures to rectify it. ‌We will also strengthen the sanitation and cleaning process to ensure that every guest can enjoy a clean and hygienic accommodation environment. ‌‌At the same time, ‌we will also strengthen training for employees to improve their hygiene awareness and service quality. 2. Regarding the problem of odor in the room, because the hotel pays special attention to environmental protection and health, all the supporting furniture in the room uses new environmentally friendly decoration materials, so the source of the odor is mainly the smell of new furniture. 3. Once again, the front desk did not refund your deposit in response to your request. Regarding the issue, we immediately conducted an internal investigation and took steps to ensure that a similar situation does not happen again. And strengthen the training of front desk staff to improve their service awareness and professional skills to ensure that every guest can receive enthusiastic, professional and thoughtful service. We will also regularly evaluate the quality of front desk service, Ensuring that our service is always of a high standard, thank you again for your feedback and suggestions, which are extremely valuable to us. ‌We attach great importance to your opinions,‌and will continue to work hard to improve the quality of our services and facilities,‌looking forward to providing you with a better accommodation experience in the days to come. ‌If you have any additional questions or need further assistance, ‌please feel free to contact us. ‌Wish you a happy life! ‌

Response from Property: 尊敬的賓客：您好！非常感謝您對我們酒店的全面而細緻的點評！‌我們很高興得知您對我們的服務感到滿意。‌酒店的位置便捷，‌距離機場近，‌這也是我們一直以來努力為客人提供的便利之一。‌接送機服務是我們的一項特色服務，‌很高興它能為您的出行帶來方便。‌得知前台為您免費升級了更寬敞的房間，‌我們感到非常欣慰。‌我們一直致力於為客人提供最舒適的住宿環境，‌您的滿意是對我們最大的鼓勵。‌同時，‌其他設施也能滿足您的需求，‌這讓我們倍感榮幸。‌再次感謝您的點評，‌我們會繼續努力提升服務質量，‌期待您下次光臨！‌