Zhuhai Jinwan Airport Hotel Reviews

Response from Property: Dear guests: Hello! Thank you for choosing Jinwan Airport Hotel. We are glad to know that the airport pick-up service has brought you convenience! No amount of advertising is as good as word of mouth. We have always attached great importance to word-of-mouth publicity, and we pay more attention to the personal experience of each guest. As long as you come to the hotel, you are our valued guest. We are willing to do our best to make your Zhuhai The trip has become relaxed and pleasant, and I look forward to your coming again to experience the different style of Jinwan Airport Hotel. Wish you all the best!

Response from Property: Dear guest: Hello! We sincerely apologize for not being able to bring you a comfortable stay experience this time. Jinwan Airport Hotel has always been committed to providing guests with a clean and comfortable accommodation environment. Your feedback is very important. It is very important to us that regarding the hygiene issue, we have informed the relevant departments about the matter and taken immediate measures to rectify it. ‌We will also strengthen the sanitation and cleaning process to ensure that every guest can enjoy a clean and hygienic accommodation environment. ‌‌At the same time, ‌we will also strengthen training for employees to improve their hygiene awareness and service quality. 2. Regarding the problem of odor in the room, because the hotel pays special attention to environmental protection and health, all the supporting furniture in the room uses new environmentally friendly decoration materials, so the source of the odor is mainly the smell of new furniture. 3. Once again, the front desk did not refund your deposit in response to your request. Regarding the issue, we immediately conducted an internal investigation and took steps to ensure that a similar situation does not happen again. And strengthen the training of front desk staff to improve their service awareness and professional skills to ensure that every guest can receive enthusiastic, professional and thoughtful service. We will also regularly evaluate the quality of front desk service, Ensuring that our service is always of a high standard, thank you again for your feedback and suggestions, which are extremely valuable to us. ‌We attach great importance to your opinions,‌and will continue to work hard to improve the quality of our services and facilities,‌looking forward to providing you with a better accommodation experience in the days to come. ‌If you have any additional questions or need further assistance, ‌please feel free to contact us. ‌Wish you a happy life! ‌