Best Western Plus Crystal, Hotel & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Nancy

Best Western Plus Crystal, Hotel & Spa

No.1 of 4-star Select Hotels in Nancy
5 Rue Chanzy, Nancy, Grand Est 54000, France
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Discover the Best Western® Hotel Crystal, a cordial destination, conveniently located in the center of Nancy, capital of Lorraine region. Offering 58 air conditioned rooms, a warm atmosphere, charm and high quality facilities, the hotel will be your favorite address in Nancy. Our attentive, bilingual staff takes pride in providing personalized service. We are located in the city center, inside the shopping area, and close to the famous Place Stanislas as well as museums, restaurants, convenience stores, banking, TGV train station and public transportation. All public areas and all our rooms are non-smoking. Free wireless Internet access is available in all the rooms and public areas. Important information: from Monday 29th of April to Friday 2nd of August 2019, the circulation within the hotel will be modified. To go from Building 1 (including the front desk and 20 rooms) to Building 2 (including the breakfast room and 38 rooms) you will have to walk around the renovation area from the outside. We are doing our utmost to assist you during this transitional phase. However, we kindly ask you to acknowledge the Practical Info Page available on the official website of the hotel.Show More
We Price Match
hotel overview picture
4.2/5Very Good·Great Location
The hotel has a birthday card. Good location, indoor swimming pool.
Amenities
SaunaSpaMassage RoomFitness RoomParking24-Hour Front DeskLuggage StorageLibraryTaxi booking serviceBusiness Center
All Amenities
Surroundings
Airport: Nancy-Essey Airport
(4.2 km)
Airport: Metz–Nancy–Lorraine Airport
(43.0 km)
Train: Lorraine TGV Station
(36.5 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Room 1 King bed
13

Deluxe Room 1 King bed

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Executive Room 1 King bed

Executive Room 1 King bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Minibar
Connecting rooms
Cable channels
Room Details
Check Availability
1 Double Bed, Non-Smoking, Standard Room, Small Room
4

1 Double Bed, Non-Smoking, Standard Room, Small Room

1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
1 King Bed, Non-Smoking, Deluxe Room, Larger Room, Sofabed for One Person, Twin on Request

1 King Bed, Non-Smoking, Deluxe Room, Larger Room, Sofabed for One Person, Twin on Request

1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Minibar
Connecting rooms
Cable channels
Room Details
Check Availability
Classic Room
4

Classic Room

1 Double bed
Has window
Non-smoking
Air conditioning
Minibar
Connecting rooms
Cable channels
Room Details
Check Availability
Duplex Junior Suite
3

Duplex Junior Suite

1 King bed and 2 Single bed
Has window
Non-smoking
Air conditioning
Minibar
Connecting rooms
Cable channels
Room Details
Check Availability
1 King Bed, Non-Smoking, Deluxe Room, Larger Room, Family Room, Sofabed, Twin on Request

1 King Bed, Non-Smoking, Deluxe Room, Larger Room, Family Room, Sofabed, Twin on Request

1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Minibar
Connecting rooms
Cable channels
Room Details
Check Availability
Superior Room 1 Queen bed
9

Superior Room 1 Queen bed

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Comfort Room

Comfort Room

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Hair dryer
Room Details
Check Availability
Prestige Suite
12

Prestige Suite

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
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Guest Reviews

4.2/5
Very Good
70 reviews
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.2
  • Service4.2
Average for similar properties in Nancy
Most Mentioned
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
June 16, 2024
Convenient hotel location
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 26, 2024
Super
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 8, 2024
The hotel has a birthday card. Good location, indoor swimming pool.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 1, 2023
Near the train station and convenient transportation
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 22, 2022
Unpleasant welcome, room not ready, and which does not correspond to the reservation (changed by the person at the time of arrival, because not yet ready at 5 p.m.!!!!) Toilet in the bathroom, the door of which almost touches the head of the bed!!! Room too small!! Card degaussed after 24 hours, so stuck in elevator for 15 minutes with no excuses Overall very disappointed especially for the price!!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 10, 2024
Mais quel accueil et quel hôtel parfait à mon goût !!! Du personnel au top : souriant, arrangeant et avec de l'humour ! Il y a eu une panne de chauffage mais durant le week-end du 1er novembre pas évident pour la réparation, néanmoins on nous a trouvé une solution :)
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E‍d‍u‍a‍r‍d‍o
July 24, 2024
Extremely well run hotel. Excellent property conditions. Wonderful bed.
G‍u‍i‍l‍l‍a‍u‍m‍e
July 7, 2024
Hotel très confortable, chambres spacieuses, excellent accueil, espace SPA génial. Vraiment de bonnes prestations. A recommander les yeux fermés.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 26, 2024
Tolle Lage, leider ohne Parkplätze. Preis/Leistung passt hier nicht so recht zusammen. Interessantes Zimmer mit einer sehr steilen und engen Wendeltreppe. Nichts für kräftige Menschen. Das Frühstück war ok, aber nicht für den Preis...........................................................
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Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental
StyleBuffet, Boxed/packaged food
AgeFee
Children 17 years old and under
€7.50 (approx. CAD 11.15) per person
Adult
Buffet:€19.50 (approx. CAD 28.99) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 1889
  • Renovated: 1998
  • Number of Rooms: 81
Discover the Best Western® Hotel Crystal, a cordial destination, conveniently located in the center of Nancy, capital of Lorraine region. Offering 58 air conditioned rooms, a warm atmosphere, charm and high quality facilities, the hotel will be your favorite address in Nancy. Our attentive, bilingual staff takes pride in providing personalized service. We are located in the city center, inside the shopping area, and close to the famous Place Stanislas as well as museums, restaurants, convenience stores, banking, TGV train station and public transportation. All public areas and all our rooms are non-smoking. Free wireless Internet access is available in all the rooms and public areas. Important information: from Monday 29th of April to Friday 2nd of August 2019, the circulation within the hotel will be modified. To go from Building 1 (including the front desk and 20 rooms) to Building 2 (including the breakfast room and 38 rooms) you will have to walk around the renovation area from the outside. We are doing our utmost to assist you during this transitional phase. However, we kindly ask you to acknowledge the Practical Info Page available on the official website of the hotel.

Services & Amenities

Spa
Fitness Room
Show More

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About This Property

Nearest AirportNancy-Essey Airport
Distance to Airport4.19KM
Nearest Train StationLorraine TGV Station
Distance to Train Station36.51KM
Average Price FromCAD297
Hotel Star Rating4