Guest User
October 4, 2022
I only speak English and depend on a sometimes reliable translation app. to get by in foreign countries. Unfortunately this does not work well over the telephone. I lost my iPhone 13 pro in Bangkok prior to traveling to Buriram but was able to locate it through the Apple “find my” app. However, I was unable to communicate with the person who found it in Bangkok to arrange a return. Chris, the owner of the hotel, called the man who found the iPhone in Bangkok and arranged for me to meet with him during my layover at the airport. He then wrote out specific instructions in both Thai and English for me to give to a cab driver to find the gentleman’s office in Bangkok. I retrieved the phone and saved over $1,000, the cost of a replacement phone. Thank you Chris! I had traveled to Buriram for the Thailand Moto GP. I had arranged a cab ride to the race track and expected to be able to “catch” a cab when leaving. Wrong! The mass exodus from the track was overwhelming and there were no cabs to be found. I walked in the rain to a nearby gas station/convenience store and found a kind clerk who tried to call a cab for me. There were none available. The clerk then called the Akelada Hotel and explained my situation to Chris. He immediately dispatched the hotel shuttle to rescue me and bring me back to he hotel. The service provided by Chris and his hotel staff go far beyond what a traveler might reasonable expect! He literally treated me like family. I will always stay at the Akelada Hotel when visiting Buriram and would encourage all my fellow travelers to do the same. The hotel is clean, airy, has a wonderful breakfast buffet and a remarkable staff. The “Thai Smile” can be found at the Akelada Hotel. Tell Chris I sent you.