Indigo Nanjing Garden Expo, an IHG Hotel

Indigo Nanjing Garden Expo, an IHG Hotel Reviews

Indigo Nanjing Garden Expo, an IHG Hotel

No. 8 Linxiu Road, Tangshan Street, Jiangning District, Jiangning District, Nanjing, Jiangsu, 211131, ChinaView Hotel Details
Indigo Nanjing Garden Expo, an IHG Hotel
Indigo Nanjing Garden Expo, an IHG HotelIndigo Nanjing Garden Expo, an IHG HotelIndigo Nanjing Garden Expo, an IHG Hotel
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Indigo Nanjing Garden Expo, an IHG Hotel Guest Reviews

4.8/5
Excellent
1580 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1580)
Positive reviews(1552)
Reviews with photos/video(706)
Great swimming pool(86)
Offers pick-up/drop-offs(81)
Garden view(39)
Tasty dinner(36)
Close to amusement park(27)
Excellent afternoon tea(22)
Negative reviews(28)
Summer 1
Boutique Twin Room
Stayed in Jun 2023
Family
5 review
2.7/5
Posted on Jun 24, 2023
The hotel is new therefore generally it’s clean. The swimming pool was small, and the cafe of the 2nd floor was too hot because they didn’t turn the air conditioner on.
Response from Property: Thank you for staying at Hotel Indigo Nanjing Garden Expo. We regret to see that this stay did not meet your expectations and apologize for the inconvenience. We apologize for the careful review and summary by the hotel team to avoid such incidents from happening again. Your feedback is invaluable to us as we are an opportunity to revisit our service standards, strengthen our daily maintenance and further train our staff. We look forward to seeing you again so that we have the opportunity to provide you with a high level of facilities and services and experience our progress. Vincent Chen, General Manager of Hotel Indigo Nanjing Garden Expo
Nishikant
Boutique Room - Garden-View (2 beds)
Stayed in Jul 2022
Family
6 review
5.0/5
Outstanding
Posted on Jul 16, 2022
Excellent stay with family for one night. My check in was 3 pm but we arrived around 12 noon still they checked us in. They also allowed free stay and meals for my daughter, although my booking was for only two adults. The hospitality of all staff was very friendly and the food and rooms were great. I would definitely recommend this place as an exotic and friendly stay.
Response from Property: Dear guest, Thank you for choosing Hotel Indigo Nanjing Garden Expo and for taking the time to leave us this amazing review. This review really made our day. We'll pass along the kind words. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Vincent Chen
Ha Ed
Deluxe Boutique Room - Courtyard-View (Double bed)
Stayed in Jan 2022
Couples
5 review
5.0/5
Outstanding
Posted on Feb 4, 2022
It was a very relaxed and cozy yet comfortable trip to Indigo. The staff was friendly in general. All the communications with the staff were very pleasant and satisfactory. The front desk staff was super friendly, especially Siena was a very approachable and understanding person whenever I asked her for some information about the hotel and the area for some activity we planned to do while we were staying at Indigo.
Response from Property: Dear guest, it's a great honor to get your praise. We are also very happy to see that you have a nice stay here, and highly recognize our employees and services. As an IHG hotel, we hope to convey the concept of real hospitality to our guests. Your recognition will be the driving force for us to continue our efforts. Thank you again for coming. We look forward to your continued support! From Vincent Chen, General manager of Hotel Indigo Nanjing Garden Expo
durhehdckd
Boutique Room
Stayed in Feb 2022
Family
22 review
5.0/5
Outstanding
Posted on Feb 13, 2022
Good service👍🏻
Response from Property: Dear guest, it's a great honor to get your praise. We are also very happy to see that you have a nice stay here, and highly recognize our services. As an IHG hotel, we hope to convey the concept of real hospitality to our guests. Your recognition will be the driving force for us to continue our efforts. Thank you again for coming. We look forward to your continued support! From Vincent Chen, General manager of Hotel Indigo Nanjing Garden Expo
Chaojikeaideshenpo
Boutique Twin Room
Stayed in Nov 2024
Family
154 review
5.0/5
Outstanding
Posted on Nov 5, 2024
The hotel's environment is quiet and relaxing, perfect for a vacation. The guest rooms have a strong sense of design and complete facilities. The bedding is of high quality, feels delicate and soft, clean and skin-friendly, greatly improving the quality of sleep. Fully automatic smart toilets, bathtubs, and branded showerheads greatly enhance the comfort of our stay. The small balcony facing the garden allows us to breathe fresh air and relax. The service provided by the front desk receptionist, restaurant waiters, and housekeeping cleaners was proactive, enthusiastic, and thoughtful, which made us feel full of sincerity. This is a great place for vacation.
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6/20
Response from Property: 尊敬的賓客您好,感謝您選擇入住南京園博園英迪格酒店並給我們留下五星好評。非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。您的高度讚譽鼓舞着酒店每一位員工越做越好。感謝您的積極推薦,衷心期待您的經常光臨。南京園博園英迪格酒店管理層
Guest User
Boutique Double Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 15, 2024
I have always loved Indigo's designs. We would plan to go to any city where Indigo is. Every time we go to Indigo, it feels like we have gone to an art park.
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6/10
Guest User
Boutique Room - Garden-View (Double bed)
Stayed in Sep 2024
Family
16 review
5.0/5
Outstanding
Posted on Oct 20, 2024
The hotel room is quite good, with ample space. The service staff is nice and quite positive. The breakfast is quite rich. When there are few people, you can order food. Although I said it would be a little less, it is still a basin. The hotel's swimming pool and hot spring are nice. The hot spring is outdoor and not cold. The Garden Expo Park is so big, and the transportation cost inside is quite high. It is a bit difficult to walk in one area.😂 I played for two days and took the cable car and shuttle bus. Indigo is quite close to the square. I played this area first on the first day, Pioneer Bookstore, etc. There is nothing else. On the second day, I played in the Hug Paradise in the morning, took photos at Radisson in the afternoon, and then walked from Radisson to Banyan Tree. During the period, I had a meal at an Internet celebrity restaurant. The last sunset was the lobby bar of Banyan Tree. The bad thing is that the traffic in the park stopped at night. The last bus was at 17:30. You can either eat in the hotel restaurant or order takeout. It is said that taking photos is free, but there is no free in the world.😂 It costs 100 yuan for each photo. I bought 5 photos for fun, which is also the hard work of the photographer.😜
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6/16
Response from Property: 尊敬的賓客您好,感謝您選擇入住南京園博園英迪格酒店並給我們留下五星好評。非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。您的高度讚譽鼓舞着酒店每一位員工越做越好。感謝您的積極推薦,衷心期待您的經常光臨。南京園博園英迪格酒店管理層
Thirty07
Boutique Room - Garden-View (2 beds)
Stayed in Nov 2024
Other
11 review
5.0/5
Outstanding
Posted on Nov 3, 2024
The hotel is in the Garden Expo Park, the environment is great, the supporting facilities are complete, and it is easy to get in and out Environment: comfortable environment 2 glasses of red wine: I don’t know why it was not provided The service attitude of the hotel restaurant staff is very good and very satisfactory
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Response from Property: 尊敬的賓客您好,感謝您在此次旅程中選擇下榻南京園博園英迪格酒店及您詳細的點評。從英迪格禮賓紳士的為您輕啟車門的那一刻開始,關懷備至的温馨旅程已經開啟。員工專業的服務、親切的微笑、貼心的問候與高效的反饋體現出酒店充滿活力,熱情歡迎每一位賓客。感謝您對我們團隊成員的肯定,保持高品質的服務質量是我們接受您肯定的前提,我們感恩您的反饋並將持續努力。南京園博園英迪格酒店管理層
Anonymous User
Boutique Twin Room
Stayed in Oct 2024
Couples
13 review
4.8/5
Amazing
Posted on Oct 28, 2024
Environment: The hotel environment is very good, quiet and sparsely populated. The breakfast variety is not large but it is enough. The manager is very good and upgraded the room type for free after check-in. It is recommended to choose a room facing the park interior, which is quieter. I live on the outside, and I can hear the music from the square when the window and door of the room are opened.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇入住南京園博園英迪格酒店並給我們留下好評。非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。您的高度讚譽鼓舞着酒店每一位員工越做越好。感謝您的積極推薦,衷心期待您的經常光臨。南京園博園英迪格酒店管理層
Guest User
1 King Bed Standard Mountain View
Stayed in Oct 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Came to Tangshan Garden Expo Park to participate in cross-country running, booked Hotel Indigo, and was directly upgraded to a deluxe mountain view room as a member. Everything from the service to the room was perfect. It was very quiet at night, the room facilities were very good, and the pick-up service was also very convenient. I will stay here again next time.
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6/7
Response from Property: 尊敬的賓客 您好! 感謝您下榻南京園博園英迪格酒店, 以及對酒店的肯定。很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨。希望能再次與您及家人一同開展探索之旅,連接意義非凡的邂逅,也希望酒店能一如既往的成為您與家人的下榻首選。南京園博園英迪格酒店管理層
Anonymous User
Boutique Twin Room
Stayed in Oct 2024
Family
14 review
5.0/5
Outstanding
Posted on Oct 21, 2024
This trip I came to Nanjing Garden Expo Park Indigo for a short vacation. I like the hotel in the scenic area. The holiday feeling is full. InterContinental's service is generally comfortable and satisfactory. Although the room is not large, it is fully equipped and suitable for the elderly and children. Since I stayed for 2 consecutive nights, I have basically experienced all aspects of the hotel. The swimming pool and hot spring are quite good. Although the breakfast is changed to a la carte system due to the small number of people, the quality is still good. In addition to the inconvenience of eating at night (I don't want to order takeout), there are not many choices in the park. In addition, the concierge can pick up and drop off the Thirteen Parks and the cable car point, which is really considerate for guests with the elderly. Good reviews. Of course, the ladies and brothers at the front desk and the restaurant are very enthusiastic, and it is a great hotel experience!
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6/8
Response from Property: 尊敬的賓客您好,感謝您百忙之中抽空對您近期入住酒店作出評價。酒店位於南京園博園英迪格酒店坐落於南京江寧湯山園博園紫東中心地帶-半山之間,可俯瞰整個再生花園山谷和花海梯田。酒店的寧靜奢華,內庭水道環繞,配以木質斜頂屋檐隱映着江南特有的美。希望您在不久的將來再次入住南京園博園英迪格酒店,我們將竭誠為您服務。南京園博園英迪格酒店管理層
FIG1228
Boutique Room
Stayed in Oct 2024
Family
17 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The hotel is surprisingly satisfactory. Both the facilities and services are of a five-star standard. The room is sunny and feels like living in a villa. The bathtub and smart toilet in the bathroom are also very comfortable.
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6/9
Response from Property: 尊敬的賓客您好,感謝您此次旅途中選擇入住南京園博園英迪格酒店。酒店是南京首家英迪格酒店,坐落於江蘇園博園紫東中心地帶-半山之間。步入大堂,耀眼的天光被眼前的流光溢彩取代。八根亞克力和原木廳柱支撐着這方空間,如身披銀色風蝕銹衣般散發著星星點點的光亮。瞬間,就讓人置身於神祕的礦坑基地。誠摯期待您的再次光臨,感受與靈感為鄰的英迪格人生。南京園博園英迪格酒店管理層
Guest User
1 King Bed Premium
Stayed in Oct 2024
Family
23 review
4.6/5
Great
Posted on Oct 3, 2024
The bedding is very good, the pillow is very suitable for people like me with bad cervical spine, the hygiene and service are very good, I think the price-performance ratio is still very good, I will stay at Indigo again next time if I have the chance. The service and hygiene are much better than many B&Bs.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇入住南京園博園英迪格酒店並給我們留下五星好評。非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。您的高度讚譽鼓舞着酒店每一位員工越做越好。感謝您的積極推薦,衷心期待您的經常光臨。南京園博園英迪格酒店管理層
ChaosTyrant
Boutique Double Room
Stayed in Sep 2024
Couples
18 review
5.0/5
Outstanding
Posted on Oct 1, 2024
Last time I stayed at the Indigo Suzhou Jinji Lake, I was left with an excellent impression. This time, when I passed by the Garden Expo Park near the National Day, I remembered that there was also an Indigo here, so I decided to stay here. Sure enough, my expectations were not in vain, and this time I also left a great stay experience. The front desk service was excellent. Not only did they solve my problem of being afraid of noise, they arranged me on the top floor, and took the initiative to upgrade the room type, and personally carried the luggage and sent us back to the room. The room is spacious, the bedding is comfortable, and there is a cozy balcony. Non-suite rooms also have bathtubs, which makes up for the regret that non-suites in Suzhou Indigo do not have bathtubs. The overall stay experience is excellent. So far, only the relevant hotels of the InterContinental Group have never been ruined. Highly recommended!
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chokeely
Boutique Double Room
Stayed in Sep 2024
Family
16 review
4.7/5
Amazing
Posted on Sep 30, 2024
The hotel is located in the Garden Expo Park, next to the Beijing-Shanghai Expressway. It takes only five minutes to drive to the hotel after getting off the expressway. Private cars need a QR code from the front desk to enter the scenic area. The hotel is very new, with the fashionable style of Indigo. The room is not particularly large, but the balcony is very comfortable, and it is very interesting to face the cable car. The bathroom and toilet are separate, and there are two washbasins, which is very good! The hotel service staff are quite enthusiastic, especially the lady at the front desk, who helped us carry our luggage all the way into the room. She also helped us send our ID cards to the front desk because we forgot to take them. The only drawback is that the children's playground of the hotel is too small. Although you can take a free shuttle bus to the children's playground of the nearby voco hotel, it is still a bit far away. Duck blood vermicelli soup is highly recommended for breakfast, which is great!
Original TextTranslated by Google
6/9
Response from Property: 尊敬的賓客您好,非常感謝您的好評以及圖片分享,同時也感謝您對南京園博園英迪格酒店的喜愛與信賴。很高興看到您對酒店服務、設備、早餐等各方面的多方面關注及品評。您的評價將幫助我們更好地完善我們的服務,提升賓客體驗。衷心期待您的再次入住,感受時刻陪伴的洲際真正待客之道。南京園博園英迪格酒店管理層