To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(120)
Positive reviews(21)
Reviews with photos/video(5)
Joseph
Classic Room
Stayed in Oct 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Nov 8, 2024
While I enjoyed the modern amenities of OKKO and appreciate the peaceful environment, I will not be returning to thous hotel simply because the rooms are very smelly. This is my third stay at OKKO La Defense, and for the third time, even though I called out my rooms as having a sewage smell during my past stays, my room again had a foul sewage smell. Until they do something about this stench, I will not be returning. It’s a shame because it’s an otherwise very pleasant hotel.
Response from Property: Hello Joseph,Thank you for taking the time to share your experience.We are pleased to hear that you enjoyed the modern amenities and the peaceful environment of our hotel. However, we are truly sorry that you experienced issues with the smell in your room, and we apologize for this recurring inconvenience.Please know that a plan of action has been put in place to address the odor issue, and we are working hard to ensure a more pleasant experience for our guests. Your feedback is invaluable, and we hope you will give us another opportunity to welcome you under better conditions.Best regards,The OKKO Hotels Team
Anonymous User
Classic Room
Stayed in Mar 2024
Couples
13 review
5.0/5
Outstanding
Posted on May 3, 2024
hotel amenities is definitely sufficient! they have a 24hr lounge area which is amazing! the staff were friendly and polite. it's a 9-12 mins walk to the nearest station but once you reach the station, it's pretty convenient to go almost anywhere. lovely stay. will definitely stay here if we are in Paris 🩷
Response from Property: Dear,Thank you for your fantastic review! We're thrilled to hear that you had a perfect stay in our Classic Room and that you found our hotel amenities to be sufficient. Our 24-hour lounge area aims to provide convenience and comfort for all our guests, and we're glad you enjoyed it.It's wonderful to know that our staff were friendly and polite during your visit. We understand the slight walk to the nearest station, but we're pleased it didn't hinder your overall experience, especially given the convenience of travel once you reach the station.We look forward to welcoming you back to Paris, and we hope to host you again soon!Best regards,Alexandre
Hasanaki
Classic Room
Stayed in Apr 2024
Business travelers
101 review
4.5/5
Great
Posted on May 26, 2024
Nice and clean hotel, not far from metro station. Reception was really helpful, would recommend
Response from Property: Dear Hasanaki,Thank you for taking the time to leave us a review. We're delighted to hear that you found our hotel nice, clean, and conveniently located near a metro station. It's wonderful to know that our reception team provided helpful assistance during your stay.Your recommendation means a lot to us, and we appreciate your positive feedback on our surroundings, amenities, cleanliness, and service.We look forward to welcoming you back on your next visit.Best regards,Alexandre
Guest User
Classic Room
Stayed in Sep 2024
Business travelers
6 review
3.0/5
Posted on Oct 26, 2024
The room is a little small, but the environment and hygiene are good. It's only 5 minutes away from the subway station. The biggest drawback is that on Saturdays and Sundays, you can only have breakfast in the lounge on the 2nd floor in the morning, and the hotel restaurant is closed and does not provide meals. I think restaurants should be open on Saturdays and Sundays to make more money. We couldn't find anything to eat when we came back from work at night, and there were very few places to eat near the hotel. We were a little tired after work, so we could only find a Japanese restaurant opened by a foreigner nearby. It was super unpalatable. It is recommended that if possible, you can walk a little further, about 10 to 15 minutes to the nearby shopping mall to find food. It might be a bit cold if you walk on the road in winter.
Original TextTranslated by Google
Response from Property: Dear Sir,Thank you for your feedback. I’m sorry to hear that you faced challenges with dining options over the weekend. I completely understand how important it is to have good meal choices after a long day.Just so you know, our club does offer evening snacks on Sundays and every night, including Caesar salads, pizzas, Croque Poilâne, charcuterie and cheese boards, along with a variety of drinks. These options are there to help satisfy your hunger.I also recognize that there aren’t many restaurants open nearby on Sunday evenings. However, our reception team is always happy to help find dining options, including places in Paris, not just in Nanterre.Thank you for your understanding, and we hope to make your next stay even better.Best regards,The OKKO Hotels Team
Guest User
Classic Room
Stayed in May 2024
Family
4 review
4.7/5
Amazing
Posted on Jun 24, 2024
Coffee and refreshments are provided in the 24-hour club room, and it is generally clean. A place I want to come back to
Original TextTranslated by Google
Response from Property: Thank you for your positive feedback!We're delighted to hear that you enjoyed the coffee and free snacks in the Club and found our facilities clean overall. We look forward to welcoming you back again soon!Best regards,Abigaëlle
gweice
Classic Room
Stayed in May 2024
Business travelers
7 review
4.7/5
Amazing
Posted on Jun 11, 2024
It is far from the city and surrounded by construction sites. It is convenient for travel and the price is cheap.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your feedback with us. We are pleased to hear that you found our amenities, cleanliness, and service to be excellent during your stay in our Classic Room.We understand your comments regarding our location, which may be perceived as distant from the city center and surrounded by construction sites. However, we're glad you found the affordability advantageous and that you found transportation convenient.Your input is valuable to us as we continuously strive to enhance our guests' experiences. We hope to welcome you back for another pleasant stay in the future.Best regards,Alexandre
Guest User
Classic Room
Stayed in Jul 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Came to watch the Olympics, right next to the swimming pool, perfect hotel!
Original TextTranslated by Google
Response from Property: Hello, We're thrilled that you chose our hotel for your Olympic experience and enjoyed being right by the swimming venue. Your satisfaction is the greatest reward for our team.We look forward to welcoming you back soon for another exceptional stay!Best regards,Abigaëlle
Guest User
Classic Room
Stayed in Aug 2023
Business travelers
38 review
5.0/5
Outstanding
Posted on Oct 12, 2023
The room is clean
fully equipped
Hygiene: good
Environment: good
Service: OK
The geographical location is unique and advantageous. It is behind the performing arts center in a big city and is also conveniently located from the 🚉 station. Would stay here again.
Original TextTranslated by Google
Response from Property: Thank you for your excellent review! We are delighted to hear that you found our hotel to be perfect in terms of surroundings, amenities, cleanliness, and service.Your positive comments about the clean room, comprehensive amenities, good hygiene standards, pleasant environment, and excellent service are greatly appreciated. We're glad you found our location advantageous, situated behind the performing arts center in a major city and conveniently close to the train station.We look forward to welcoming you back again for another visit!Best regards,Alexandre
Guest User
Classic Room
Stayed in Feb 2024
Business travelers
1 review
3.2/5
Posted on Mar 15, 2024
The environment and transportation are good. What makes me speechless is that the clerk miscalculated and overcharged me for the room. The platform actively helped with communication and processing, which was great, but the hotel's attitude was average.
Original TextTranslated by Google
Response from Property: Dear,Thank you for sharing your feedback from your stay with us in March 2024. We appreciate your comments on the surroundings and amenities.We sincerely apologize for the inconvenience caused by the billing error and the poor service experience you encountered. This does not meet our usual standards of hospitality, and we understand your frustration. We appreciate the platform's assistance in resolving the issue promptly.Please be assured that we take your feedback seriously and will address this internally to prevent any recurrence. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future.Warm regards,Alexandre
Guest User
Classic Room
Stayed in May 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Jul 15, 2024
Located in la defense area. Safe. But the room is small.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your feedback and for rating our environment, facilities, cleanliness, and service with the highest marks.We are glad you enjoyed the safety and location of our hotel in the La Défense area. We understand that the room size might not have met your expectations, and we appreciate your understanding regarding this aspect.We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience.Best regards,Alexandre
Guest User
Classic Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 14, 2024
The location is a bit remote but the room is good
Original TextTranslated by Google
Response from Property: Dear Guest User,Thank you for sharing your experience with us. We are delighted to hear that you found our Classic Room to be excellent in terms of surroundings, amenities, cleanliness, and service.We understand that our location may be slightly off the beaten path, but we are glad that you enjoyed the quality of our rooms. Your feedback is valuable to us as we strive to provide exceptional experiences for all our guests.We look forward to welcoming you back for another enjoyable stay.Best regards,Alexandre
Guest User
Classic Room
Stayed in Mar 2024
Business travelers
1 review
4.0/5
Very Good
Posted on May 1, 2024
Very good I will come back
Original TextTranslated by Google
Response from Property: Cher client,Merci d'avoir pris le temps de laisser votre avis. Nous sommes ravis d'apprendre que vous avez apprécié votre séjour dans notre chambre Classic en avril 2024. Votre retour sur les environs, les équipements, la propreté et le service est précieux pour nous.Nous sommes heureux que votre expérience ait été positive et que vous envisagiez de revenir. Nous serions ravis de vous accueillir à nouveau lors de votre prochaine visite.À bientôt !Cordialement,Alexandre
Guest User
Classic Room
Stayed in Aug 2023
Business travelers
6 review
4.7/5
Amazing
Posted on Nov 1, 2023
Like free coffee and snacks (all day), very fashionable
Original TextTranslated by Google
Response from Property: Dear,Thank you for your positive review! We are delighted to hear that you enjoyed the free coffee and snacks available all day, and that you found our hotel stylish.Your feedback on the surroundings, amenities, cleanliness, and service is greatly appreciated. We look forward to welcoming you back on your next visit to Paris.Best regards,Alexandre
Louimi
Classic Room
Stayed in Aug 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 26, 2022
Excellent value for money,
Great concept,
The place, the room, a good weekend stay.
thank you for everything
Original TextTranslated by Google
Response from Property: Thank you for your excellent review! We are delighted to hear that you found our hotel to be perfect in terms of surroundings, amenities, cleanliness, and service.Your positive comments about the clean room, comprehensive amenities, good hygiene standards, pleasant environment, and excellent service are greatly appreciated. We're glad you found our location advantageous, situated behind the performing arts center in a major city and conveniently close to the train station.We look forward to welcoming you back again for another visit!Best regards,Alexandre
Anonymous User
Classic Room
Stayed in Aug 2023
Solo travelers
47 review
5.0/5
Outstanding
Posted on Oct 17, 2023
Very nice hotel
Original TextTranslated by Google
Response from Property: Dear,Thank you very much for your excellent review! We are thrilled to hear that you found our hotel to be excellent in September 2023.Your positive feedback on the surroundings, amenities, cleanliness, and service is greatly appreciated. We are delighted to have provided you with a memorable experience.We look forward to welcoming you back on your next visit.Best regards,Alexandre