To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(609)
Positive reviews(603)
Reviews with photos/video(89)
Friendly front desk staff(71)
Delicious breakfast(56)
Easy to get around(43)
Classy environment(36)
Perfect for business trips(20)
Close to metro(20)
Would stay again(16)
Convenient for shopping(11)
Negative reviews(5)
Guest User
Selected Queen Room
Stayed in Dec 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Jan 10, 2025
The room was very clean, the front desk was very welcoming, the oranges were very sweet, and I was very satisfied with my stay. I recommend everyone to stay here.
Original TextTranslated by Google
Response from Property: Thank you for your love. We have been continuously improving our service and quality. Your satisfaction is our greatest motivation. If you have any questions during your stay, please call "0" and we will do our best to solve them for you. We look forward to seeing you again.
Guest User
Business Queen Room
Stayed in Nov 2024
Solo travelers
1 review
4.5/5
Great
Posted on Jan 1, 2025
The honey orange welcome drink was warm and warmed my body, which made me very happy. The oranges on the counter were also sweet and delicious. The amenities were also thoughtful, with orange-flavored toothpaste, orange-scented shampoo and body soap, and everything orange-themed, which was great.
Original TextTranslated by Google
Response from Property: Thank you for your love. We have been continuously improving our service and quality. Your satisfaction is our greatest motivation. If you have any questions during your stay, please call "0" and we will do our best to solve them for you. We look forward to seeing you again.
Avanworld
Business Queen Room
Stayed in Dec 2024
Business travelers
60 review
4.0/5
Very Good
Posted on Jan 6, 2025
Everything is OK, recommended to stay in. The door handle of the bathroom is not easy to pull.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of our hotel. We are sorry to bring you a bad feeling. For the problem you reported, the hotel has actively made rectifications. Please give us a chance to serve you again. At the same time, if you have any questions during your stay, you can dial "0" to the hotel front desk. We will solve the problem for you as soon as possible. All the staff of Orange Nantong Yuanrong Plaza Hotel welcome you to visit next time! I wish you a happy life.
Guest User
Business Queen Room
Stayed in Sep 2024
Solo travelers
5 review
3.3/5
Posted on Oct 4, 2024
The hotel's location is very good. It is right next to the subway and across from the shopping district, so it is very convenient to go anywhere. The hotel's projection TV is very comfortable to use. However, as a four-star hotel, the configuration and facilities are a little disappointing. The toothpaste provided has expired for more than half a year, and there is a little dust on the hangers. The shower area is too small and there is no shelf. I don't know how to put the clothes.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Orange Hotel and sharing your experience. We attach great importance to your valuable suggestions and feedback and checked immediately to find that the toothpaste was not expired. Thank you again for your enthusiastic feedback and suggestions. Your satisfaction has always been our goal. We look forward to your visit again.
Ailvyoudewo666
Business Queen Room
Stayed in Jul 2024
Business travelers
37 review
5.0/5
Outstanding
Posted on Aug 25, 2024
The hotel is in the same building as Nantong Hotel, which is very convenient for attending meetings. The room is clean, the Xiaodu service is also very smart, the 65-inch TV looks very comfortable, and the breakfast is also rich. Recommended!
Original TextTranslated by Google
Response from Property: Dear little master: I opened the system and recalled the scene when I received you. It is vivid and I can't forget it for a long time. I will give you the best service with my heart. I don't know when I can meet you again! You come, so I wait~~
米老鼠爸爸
Suite (65" Projection Tv + Mini Fridge)
Stayed in Jun 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Jul 30, 2024
I stayed here again. I booked a suite on a business trip. The room was very big. The transportation was very convenient.
Original TextTranslated by Google
Response from Property: Xiaoju is deeply touched by the guest's thoughtful comments. Everyone who goes out wants a caring and warm care and companionship. Xiaoju will try its best to make the guest feel at home. I also look forward to accompanying the guest for more days.
小菠菜
Selected Queen Room
Stayed in Nov 2024
Business travelers
14 review
4.0/5
Very Good
Posted on Dec 31, 2024
The front desk spoke neither Japanese nor English.
But they were very kind and tried their best to help.
There is a coffee machine in the lobby so you can drink coffee anytime, which is very convenient.
The rooms are reasonably well cleaned. Amenities are also OK.
When I was working in the room, cold air came in through my feet, so my feet were very cold. If you are a worker, you should think about keeping your feet warm. Of course, the rooms are air-conditioned.
Original TextTranslated by Google
Response from Property: All the joy comes from your satisfaction. If you leave with a smile and satisfaction, it will be enough for me. I just need to wait for the flowers to bloom and embrace love. I miss you across a city. Xiaoju will always be here waiting for you. I look forward to meeting you next time.
tomo11
Business Queen Room
Stayed in Nov 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 23, 2024
The room is big and clean. The surrounding transportation is also convenient. The subway station, bus commercial facilities and food are all good. I will use it again next time. I am quite satisfied with the arrangement.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope our hotel will be the warmest and most unique one in your memory. Orange Hotel looks forward to your visit again! I wish you a happy life.
Lii阮
Business Queen Room
Stayed in May 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jun 27, 2024
Arrived early at 9am but the hotel still allowed early check-in; clean room, enthusiastic staff
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether for business trip or travel! Sincerely look forward to your visit again!
Guest User
Business Queen Room
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 10, 2024
The hotel room is clean and tidy, the front desk staff is very considerate, and it is a few minutes' walk from Yuanrong Square and the subway station, which is very convenient! The main price is very good. Next time I come to Nantong, I will choose this orange. PS: His orange candy is delicious😋
Original TextTranslated by Google
Response from Property: Thank you for your love. We have been continuously improving our service and quality. Your satisfaction is our greatest motivation. If you have any questions during your stay, please call "0" and we will do our best to solve them for you. We look forward to seeing you again.
Guest User
Business Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 10, 2024
The front desk service attitude is good, the room is clean, Xiaodu smart guest control is very convenient, and the Yuanronghe subway station is just outside the door, which makes travel very convenient. Thanks to the beautiful girl at the front desk for free to delay check-out until 2 o'clock, perfect!
Original TextTranslated by Google
Response from Property: Thank you for your love. We have been continuously improving our service and quality. Your satisfaction is our greatest motivation. If you have any questions during your stay, please call "0" and we will do our best to solve them for you. We look forward to seeing you again.
Guest User
Selected 2-bed Room
Stayed in Sep 2024
Travel with friends
24 review
5.0/5
Outstanding
Posted on Nov 7, 2024
The restaurant has an elegant environment, the waiters are friendly, and the dining experience is very pleasant. The room is spacious and bright, the furniture is elegant and comfortable, and the bedding and toiletries are of high quality.
Original TextTranslated by Google
Response from Property: All the joy comes from your satisfaction. If you leave with a smile and satisfaction, it will be enough for me. I just need to wait for the flowers to bloom and embrace love. I miss you across a city. Xiaoju will always be here waiting for you. I look forward to meeting you next time.
Guest User
Business Queen Room
Stayed in Sep 2024
Business travelers
4 review
3.5/5
Posted on Oct 13, 2024
Although it is October, the room windows are small and the ventilation is poor. The room is relatively hot, but the air conditioning is problematic and has no effect. It is stuffy and hot, and the experience is very bad.
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are sorry that Xiaoju brought you a bad stay experience. The hotel air conditioning is a central intelligent energy-saving control system. If you encounter any problems during your stay, you can contact the front desk and we will be happy to solve them for you! We also hope that you will give Xiaoju a chance to correct it. Looking forward to your stay again!
Guest User
Business Queen Room
Stayed in Feb 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Facilities: I really like the whole house smart
Environment: The decoration of the room is also very suitable for girls, it is so beautiful
Hygiene: The auntie cleaned it very cleanly
Service: When I checked in, I was given a small gift, the room was upgraded for me, and the front desk lady was so gentle
Original TextTranslated by Google
Response from Property: Good things need to be shared, so that more friends can know Xiaoju. Xiaoju is really good. Xiaoju is very happy to see your eyes of approval. Be sure to come next time! I wish you a pleasant journey!
Guest User
Business Queen Room
Stayed in Jul 2024
Solo travelers
3 review
3.2/5
Posted on Aug 29, 2024
The location is good. My room is on the tenth floor. The sound insulation is a little poor but it doesn't have a big impact. The air conditioning system is not good. The temperature is set down to 24 degrees and the noise is so loud that I can't sleep. It is set up to 26 and it doesn't work at all. Parking is convenient: we have a cooperation with the multi-story parking lot next to it, and it costs 10 yuan a night. There is a male front desk service attitude that is not suitable for front desk. He treats customers differently and verbally offends. He firmly refused to let me delay check-out (the test site is far away, and I am worried that I can't get back on time at 12 o'clock to check out). Then he looked at me and loudly asked others to delay until 2 o'clock, which was very annoying.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Orange Nantong Yuanrong Plaza Hotel and sharing your experience. We will attach great importance to your valuable suggestions and feedback, and make improvements in our future work. Thank you again for your enthusiastic feedback and suggestions. Your satisfaction has always been our goal. We look forward to seeing you again.