Life House, Nantucket

No reception facility available and takes a long time to check in. Excellent cold oatmeal coconut fresh blackberries breakfast. Very steep difficult staircase.

Non existent service, avoid this hotel. I’ll start with the good: we were able to book this room in Nantucket about 6 weeks out. There’s cute furniture in the hotel and the overall vibe is in line with pictures. When we arrived, there’s no person to greet you and you check in on an iPad. We met a lady who may have been house manager or house keeping or some random woman - not sure, never had an introduction. The room was small but we expected that. The furniture was too big for the room and poorly thought out. Why was there no luggage rack? It’s a small room so having our luggage on floor was annoying. There’s no phone in the room and the number that was given was for the main life house so we had no way of contacting someone for help. We wanted to see if we could upgrade room but not an option. We were told there was no bottled water in the hotel. How is this possible?! The bathroom smelled like mildew. The air conditioning was loud and barely kept the room cool. Overall there was no service. They offer a golden hour drink, or so they said but we asked about it to the lady downstairs and were given a weird look then warm wine in a coup. If you’re coming to Nantucket, try another hotel in this price point.

Gorgeous interior design, easy check in and out, great location and lovely garden.