Guest User
January 10, 2024
I don't even know where to start. We arrived at 10 a.m. to drop off our suitcases, the managers were friendly and gave us the opportunity to drop off our suitcases to go visit the pyramids while waiting for the room to be ready. We return around 5 p.m., tired and wanting to shower and sleep. However, when we arrived, the lady explained to us (all smiles) that there were no more rooms for us (even though we had reserved). And she warns us that she has looked for hotels everywhere and cannot find a room. THE WORST IS THAT SHE FOUND IT FUNNY. Being a family with a child, this is unacceptable. We had to find something last minute on the evening of December 31st. I strongly advise you not to book rooms in this hotel.
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