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😊 very clean and comfortable room overlooking the lake. Fan and kettle provided in the room (didn't use either) Food in the restaurant is fabulous and reasonably priced. Staff very friendly View from the room is lovely. 🙁 Hotel by a road that is busyish during the day. The hotel provides foam earplugs but you may want to take your own, mainly for when the traffic starts in the morning.

Having stayed recently at the Verniaz Hotel for a week during the Evian Championship for nearly a week, I am regrettable giving this hotel a rather poor 2star rating. The rationale for this is based on a number of experiences and observations as well as speaking to colleagues who stayed there at the same time, some of them in the chalets and others who stayed like me in the main building. Rooms: Overall dated decor and structurally in urgent need of investment. My room rate for the week was an astonishing EUR 280 per room per night and frankly for this one can and should deserve much better. F & B: breakfast in incredibly poor. During a week with high occupancy due to aforementioned event, one would expect things would in order. Breakfast offering was poor and possible worse than a 3 star Ibis. Many items were not replenished, cooked breakfast items not being replaced. When ordering eggs, one morning they said they had run out of eggs (really in a hotel?) and the next morning when making the same request the answer was ”not sure if we have the right pot/pan to boil your eggs”. Incredibly poor. The photos below show the poor state of affairs on Friday morning and after 20 mins waiting still none of the dishes being replenished. Bar was not opened at start of our stay, later in the week it was open, but one evening trying to get a nightcap after a dinner in town, we waited for 10 mins in the bar, but no staff to be found so we left. The grounds/garden are poorly maintained, like the main hotel facilities and in urgent need of investment. I hope the new owners (Evian Resort) will start his soon as at the prices they charge, its simply not acceptable.

The customer service at the hotel, led by Sebastien Caquelard, was incredible. Having stayed there years ago I was excited to see that the sleeping rooms have been updated in great style. I loved the spa, both the fitness room as well as the deep tissue massage I had. I enjoyed walking down the hill to the town of Evian although the hotel has a no-charge limo to take guests back and forth; the taxi to go up the hill (I arrived by ferry from Lausanne) to the hotel was nominal, maybe 10 euros. I appreciate the Evian Resort experience with the Hotel Ermitage being associated with its sister-property, the five-star Hotel Royal. I will happily return to Hotel Ermitage.

Very good, facing Lake Geneva, the environment is in the center of the town, it is very convenient to walk to any place in the town, but the hotel is a bit old, there is a smell in the aisle.

Awesome hotel with a great pool and spa, the hotel is ideally located, beautifully landscaped, attentive service, Michelin-starred restaurant, and World Women's Golf Grand Slam

A very sympathetic welcome, a very good litter, a beautiful view of the lake, a courtesy plateau in the room as well as a very convenient breakfast taken on the flower terrace (more, The individual bases with a range of regional cheeses and carpets are an excellent idea to ensure maximum hygiene!) , from which to go a pleasant stay, even to a little too animated carfor ... And when the room has taken a Little color, (painted paper, floor covering, small decor ...) it will be a real luck to stay there even longer!

L’hôtel est très bien situé en bordure de lac et à proximité immédiate du ****** ainsi que des rues commerçantes. Un parking souterrain se trouve à quelques mètres de l’entrée de l’hôtel. L’accueil est professionnel et chaleureux, un vrai hôtel de famille. La chambre est extrêmement propre et confortable. Tout y est, climatisation, frigo, balcon. Le petit-déjeuner est simple mais suffisant. Les produits sont de qualité et la propriétaire est aux petits soins avec les clients. L’ambiance est cosy. Nous avons passé un bon séjour chez ces charmantes dames.