Hotels Near Govatos Chocolates in New Castle County

We’ve had a wonderful stay at this hotel and would really recommend it! The beds are comfy, the breakfast is great and the staff are wonderful!

We arrive at the hotel late in the evening around 9:00p after a long day. The check-in staff were cordial. Things seemed ok with the room at first. After waking up in the middle of the night, turned on the light to use the bathroom, and we were greeted by roaches (two in the bathroom and one on the kitchen counter. I immediately called the front desk to tell them, and the desk clerk said the hotel was completely full, so they couldn't move us to another room. They offered a refund, but I said we have no where else to go in the middle of the night. They said come by the desk in the morning, and we will work out the refund/discount at checkout. We reluctantly and uncomfortably stayed, but kept the lights on all night, and barely slept. Very restless night. There was another sighting during the night. Then a baby bug sighted the next morning. Oh, did I mention what appeared to be black mold on the wall above the shower. We got out of there the next morning as soon as possible. When we stopped by the desk to check out, I asked about the refund promised from the night before, but they said the manager was not in and would not be there until the next day, and she would call me back. Of course she didn't call me back, so I had to call them. Then when I spoke to her, she said she didn't know about the refund I discussed with the staff. She said when they went in the room, they didn't see any roaches...so I could not get a refund. I shared that I thought the room quality was not befitting of a Marriott Brand property in cleanliness or customer service (I stay at Marriott hotels all the time). I expressed how disappointed I was, with her customer service, and our hotel stay, but it did not seem to matter. There are many other brands out there to choose from. Don't Stay Here. But if for some reason you have to, keep the lights on, and take photos of any sightings, or they won't believe you.

This hotel is clean and bright! Victoria who was at the front desk is exceptional! Polite, helpful and obviously likes her job! The restaurant has great food choices with an upbeat bar tender who is attentive to all customers! She sings and exonerates happiness. Lobby is welcoming. All staff I interacted with where all polite and happy to answer any questions,Wilmington Delaware is a very nice place to visit!

A nice spot on the U of Delaware campus, well landscaped and designed. We didn't have the AC problems others below have reported. The front desk when we called and checked in was laughably rude (which at least made those interactions fast, as I got hung up on during the first and had my credit card and ID pretty much thrown at me at the end of the second); at breakfast the next morning the service was comparably inefficient. But we'd eagerly stay there again if we could--indeed, we tried to on our way back, but they were sold out, as seems to happen in association with university events. Temporary note for early September 2022: coming up from the south, the construction and related traffic late at night in the few miles between the highway and the hotel were irritating and even a little scary--allow some time and attention for that.

Breakfast is free, simpler bread coffee bar, common breakfast. The room is not big, but the sanitary conditions are OK. Leave 2~3 knives a day for the service staff. If the geographical environment is right, the hotel will turn right and there is a Friday restaurant. It is an American restaurant. The price is also good. If you feel that you can eat it. If you are not satisfied, you can go to the university street to eat Chinese food. There are no facilities nearby. If you need to buy anything, you can go to the main protagonist to buy it.

I feel that we shhould be able have our privacy , if I want put blankets on my blankets on my railing so I can sun bathe on my balcony I pay almost 100 dollars every night , I should at least be able to do that since I can’t play music And for housekeeping not to enter my room unless I say I need the servis done. Invansion of my privacy I don’t like coming back to house keeping being in my room if we got to keep the sound ordinance down (aka ) loud music you should let us slide on little things

The location is very good, there is a small Chinese restaurant nearby. Free parking. There are quite a lot of parking spaces. The room equipment is very new and the sanitation is very good. It is also equipped with kitchen utensils, induction cookers, pots, bowls, etc. Can cook. This is awesome! Shampoos and the like are very useful. There is also a washing machine and dryer on the first floor. very good. The lack of breakfast is not included, the bed is not big, the two sleep just fine, a little smaller than other hotels' beds. It’s too crowded to bring a child.

Great hotel. Lots of breakfast options. The rooms were clean. Bigger rooms than some other hotels. Nice pool for kids. Offers late checkout. Several dining options and stores near by. Close to the highway.

Didn’t like the grayness of the place. Halls were gray, carpets gray, room was gray. Not inviting at all. Other than the decor, the room was ok except the ac unit was a little noisy. Beds were comfortable and there was a nice size tv in the room my boy watched a Disney movie on Bathroom was modern and clean. Breakfast was disappointing for the most part. It would of been nice if they had strawberry topping for the waffles. Yogurt was a cheap brand . Bagels weren’t replenished as was the caned fruit salad. No walnuts on the buffet or anything special. They had a shower at the pool that was nice and they did put extra towels in the room per my request. Was quite stay on this Friday night in the back of the hotel.