Guest User
February 18, 2023
Had a few issues w/ hotel and our room. Workers were literally right outside our room window, on a scaffolding, drilling and pounding at 7am every weekday morning. It appears that they’re renovating the exterior. Front desk would not accommodate my request for a room transfer. No sleeping in for us! At least we were able to make the 7-9am breakfast window. Only to discover a couple items on the spread. One morning we were actually able to get eggs and fruit. Another morning, sausage was the only item available. WiFi is non-existent in this hotel. If you absolutely need it, look elsewhere. Upon arrival the room a/c was not functioning. A maintenance worker fixed the issue however, the heat function no longer worked. Temps fluctuated from 40-80 outside making the situation less than ideal. The only waste receptacle in our room was a small bathroom trash bin. You could image the overflow after 5 days w/ no housekeeping. Overall the staff was very friendly and courteous. So long as you didn’t have any requests or bring any issues to their attention. If I had to do over, I would have not booked this hotel. If your room is on the 14th floor, RUN!