Highgate Hotels in New York

The hotel is excellent, clean, beautiful, facing Times Square, the only thing missing is a minibar in the rooms.

EVERYTHING IS JUST IN VERY GOOD QUALITY FROM ROOM - SERVICE - LOCATION We even booked for Queen room and Automatically upgraded to King room which gave us the access to a room with a terrace and lounge, all ours. NOT COMMON TERRACE! Couldn’t ask for more 💓

It seems like a really comfortable place to stay for the price. It was so nice to see the night view of New York and be close to Times Square. Overall, the room was comfortable and nice.

very shabby room New York does have a lot of old hotels 3,000 RMB a night for this hotel, the price is really too high Environment: the location is very good Service: General, pre-authorized refund is very slow Facilities: There are no facilities at all

The location of the hotel is invincible. You can walk to Central Park, Times Square, and countless famous attractions in Manhattan. Next to the subway station, the transportation is very convenient. The hotel service is also very good. Hair dryer and coffee machine were sent to the front desk by phone. The room was clean and tidy. It is basically full, causing the elevators to be very tight and need to wait. Some rooms in the hotel are a bit old-fashioned, and the details such as the corners may not be very beautiful. Let's see if someone pays attention.

This place was a great choice-on so many levels. I went with my daughter and having been to NYC before knew i wanted to stay somewhere where we felt comfortable going back to on our own late at night. This was perfect. Literally about 50 m from Times Square but the best nights sleep ever in NYC! Other hotels i have stayed in that are way more expensive i have been disturbed by construction and rubbish trucks. We slept like babies. Smallish room but u litch only sleep there. i would defo stay here when i go back. Extra shout out to Jazzy on Reception who was really helpful as was the porter and other guys who checked us in. Really friendly, clean and modern-yes yes yes

This hotel - the public spaces and the rooms -- are incredibly well designed to make use of NY-sized spaces. The inclusion of a bench and vanity mirror/ledge in the bathroom - even of a standard sized room with a queen bed -- is unexpected but SO useful. Also, they were able to fit in a couch and still have open walking space so you don't feel like you're in a closet. And useful plugs/charging at the bed, at the desk.

Excellent resort! We travel to NYC constantly, and this was the first time we stayed at this hotel. It was comfortable, the front desk staff was friendly and very helpful. They honestly did a great job making us feel important. Regarding the other staff, it was hit and miss. The 2nd floor bar had a lady that was native to NYC that was probably not having a great day. The rooftop bars also had a guy that wasn’t too happy to be working late at night. However, the 7th floor bard was excellent! I have to take a moment and give recognition to Louis Garcia. He’s an excellent bartender and all around a very friendly guy. He has great customer service skills. I would definitely recommend staying here. We will be back!!!!

Except for an extra charge of $ 49 per person per day of the resort fee, this is not acceptable, and I hope to cancel it. Good location, same building with park central. Manhattan club Newly renovated, but the toilet and bathroom in the room are too small, only half the size of the Manhattan club Breakfast was generous and dinner was negligible, Opposite diagonally is Carnegie Hall, the subway station is right out, walk 10 minutes to times square 5 minutes to central park 15 minutes by subway to Wall Street, If you can cancel the resort fee. I will book this hotel every time I go Otherwise, I would still choose Manhattan club

I would recommend this hotel to anybody interested in visiting Manhattan and focused on staying in the vicinity of Central Park. Location and value were the two most important facets that drew us to select Park Lane for our stay. It is literally next door to much more expensive hotels like The Plaza, Ritz-Carlton, and Essex House. The hotel has entrances off of both 58th and 59th Street which comes in handy (e.g., you can use 59th St. entrance for access to Central Park and 59th & 5th Ave subway station; and you can use 58th St. entrance to get to 57th & 6th Ave. subway station, Quality Meats, Quality Italian, etc.). The hotel staff was friendly & courteous. They accommodated our early arrival and late departure and provided the level of service that one would expect of a hotel of this caliber. Our room was on the 28th floor facing south and was very quiet. There were no problems with sounds of the city or neighboring rooms. The room was well-appointed with nice but not opulent touches. Beds are low-slung (no box spring). We usually prefer box springs and a higher mattress, but these beds were still comfortable. The room did have a mini-fridge, but it was the smallest mini-fridge I have ever encountered with a capacity to fit maybe six 16-oz bottles of soda, water, etc. Still, it's nice to have since hotel provided water bottles are $5. You can get your own water at Duane Reade nearby for less than $2. We had two small complaints that we shared with Management: 1) our room's A/C unit was not very effective ... even with outdoor temps of upper-50s at night and lower-70s during daytime, it struggled to get to 73 degrees. The room felt humid & damp throughout our stay and the A/C unit ran non-stop (and was a bit noisy). Our kids slept fine but my wife and I both struggled to get a solid night's sleep due to the A/C noise, humidity, and room temperature. 2) the bathtub/shower fixtures are extremely low-pressure and have a convoluted valve system ... we never truly felt clean even after a shower. Management did offer to move us to another room; but we were not annoyed enough to want to re-pack and move. Our visit entailed a pretty active agenda all across the city, so we did not dine much at the 3 restaurants in the hotel. We did grab breakfast at Rose Lane a few mornings. They offer some quick & simple basics (cereal, pastries, yogurt, etc.). Service was prompt & friendly. We wanted to try Darling at the top of the hotel; but we opted not to based on patrons we saw in the hotel lobby and elevators who were going there ... it gave off more of a nightclub vibe than family-friendly restaurant. I'd recommend this hotel for anybody who wants to stay near Central Park but who doesn't want to spend ~$1,000/night. You may have to live with a non-perfect room (our issues may be the anomaly though), but you don't stay in a location like this to spend all of your time in your room ... you spend your time exploring the city, Central Par