Guest User
July 29, 2024
The room we stayed in for the first two days was small, on a low floor, and had only one window facing the patio, so the room was not well lit. The order was changed to the 12th floor for the next seven days. The room was also larger and had windows on both walls. After opening the curtains, we could directly see the street view of W 71st Street and the view of Midtown, which felt good.
The loud sound of the air conditioner was the only unacceptable problem, but this is a problem that many two- and three-star hotels in New York have, so we can only tolerate it.
The quality of service varies from person to person. Some front desk staff are friendly and some have average service attitudes. There is not someone to clean every day. I cleaned it myself in the first few days. Later, I found that the sink was blocked. I called the front desk and someone was sent to fix it. In the following days, someone came to clean it continuously, so it is also important to make requests. Most of the service staff are of South American descent and speak Spanish. They may not be good at English, so communication is a bit difficult.
The hotel is in a prime location, close to Central Park and the 72nd Street subway station, with convenient transportation. It is a quiet place in the bustling Upper West Side of Manhattan. It is highly recommended in terms of cost performance.
Attached is the street view taken from a room on the 12th floor of the hotel and the hotel front taken from W72 Street.
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