Hotels Near City Campus Library, Northumbria University in Newcastle

I went to the county hotel for a weekend away with my partner we went to check in staff were friendly and accommodating very pleasant went up to our room it was very clean and well layed out the bed wasn't to hard or soft the hotel its self is in an ideal place very close to all activities we booked a table in the Hudson restaurant in the hotel again I was blown away with the service all staff were so friendly and food was fantastic we also had breakfast included in room price the price was cheap for 2 breakfast all you can eat continental especially in a 4 star hotel food was beautiful we will defo be going back

Our third stay in 12 months. We enjoy the location of this hotel, so handy for bars and restaurants; no taxis required! The breakfast is also amazing, loads of choice, food is hot and fresh, tables always clean and staff are well organised and friendly. The beds are really comfortable, and shower has always been good, and rooms/linen always clean. We like the ice bucket provided and machine in the hall, the complimentary water and having robes and slippers in the room. Two small points that weren't great were as follows. We've never yet had a working fridge in our room. Not sure whether this is a service no longer offered for some reason, if there's a way to switch it on/request it to be on or if we're just unlucky and always get one that doesn't work! Not a major problem, just would be nice to have, or take it away so we don't think it should be working. The other point is just the general decor, as in marked/damaged paintwork, tired fittings, and in this bathroom, damp affecting the grout and shower cubicle fittings plus a big crack in the sink. More wear and tear than cleanliness, and hopefully general freshen up/ refurb is on the cards soon. Still a great hotel in a great location, we'll be back!

The hotel was very clean , the staff very polite and professional. We stayed at the hotel because we went to see a stand up comedian in Newcastle that night and thought it would be nice not to have to drive home afterwards . We choose this hotel as the pictures looked great online and looked just as good when we got there . We would definitely stay there again if having a night out in Newcastle

I stayed 4 nights as part of a National Coach Holiday trip, with Bed Breakfast and Evening meal included in the package. The location of the hotel and the communal areas cannot be faulted, and all areas were very clean. The staff were helpful and friendly. The big disappointment was being told that we could not get our evening meal until 7.30pm. We had to pre book from a 3 course menu on arrival and subsequently each evening. 7.30 pm was late for a lot of us, being of a mature age! Also service was badly planned as the waiting staff came out and went round the room asking who was having which dish. This not only took a lot of time and also some people forgot what they had pre -ordered. With 3 courses to serve we did not finish until 9pm. This is not the waiting staff's fault, but bad management practice. However on the fourth night, all was chaos. two more coach parties had been booked in and there was mayhem, and a near riot in the dining room with about 160 people trying to get seated. it was after 8pm before service started, again not the fault of the staff. A lady on our table did not get her starter at all. I think she was quite relieved as Bruschetta does not consist of a lump of soggy brown bread, a roughly chopped tomato, some thick slices of onion, and the half dead and wilted salad greens which were served with most meals. No apology from the management. Breakfast was excellent. The rooms were a good size and were clean, but the bathroom was shabby, chipped bath and basin and a toilet seat that was not very secure. The beverage station did not get replenished until Thursday, and the dirty mugs did not get replaced throughout our stay. The. basin tap broke on Thursday morning, which I reported, but it did not get fixed. Can't fault the staff, but working practice and management leave a lot to be desired. Thank goodness for my fellow travellers, whose friendship and brilliant sense of humour made it all worthwhile. Also thanks to National Coach Holidays and our driver.

Just back yesterday from a 3 night stay , our wedding was Friday 16th sept and can I just say the rooms in was absolutely amazing from the cracking room we had to the bottle of fizz we got , we have visited here a few times now , it’s our go to place and everytime we came the service has been spot on but this weekend in particular it was out standing , massive shout out to Leanne who went above and beyond to making our day go perfectly from running up 3 flights of stairs cos I had forgotton my flowers to giving me a much needed hug when I got a bit emotional , she really is a credit to your company, always happy always cheerful and always wanting the best for the guests xx

I use a wheelchair & my daughter is my carer. So had an accessible room on the ground floor. We also had our dog with us. I have to say that all the staff across the board from top to bottom are so amazing. They are kind, caring, helpful and make time to listen if you need them. The breakfast is always fresh, hot & tasty. The room is always spotlessly clean & the bed is so comfortable. I would recommend this particular hotel to anyone. You are made to feel welcome & respected by every member of staff. Will return in the future, no question about it. A huge thank you to each & every member of the team. You are all amazing. Thank you for make our stay so memorable & wonderful.

Stayed overnight as my hubby had an appointment, we took our furbaby with us. We arrived early abd as I was concerned about the parking timescales, we went to query at reception. We were met by Katy and Kelly who were really helpful. As our room was ready, they checked us in early. They were really friendly and customer care was excellent. Our room was clean and well aired. Yes there was some road noise, but we anticipated worse as the holtel is located next to a busy main road and is on the flight path into Newcastle airport, however, tye windows blocked out most of the noise. If staying here, go with an open mind we did and were pleasantly surprised

Overall I very much enjoyed my stay here with the exception of breakfast which I will come back to in a moment. The hotel is so beautifully situated overlooking the water and one can have a lovely walk along the shore to the beach. Staff were very friendly and helpful at all times. My room was clean and had everything needed including a good view. Evening meal of cod and chips was excellent. The only big disappointment was breakfast. I asked for vegetarian sausage but was told I would have to wait 20 minutes (and I was in a hurry to get to a meeting so could not wait) so opted for other vegetarian things which were very poor indeed - tinned tomatoes, rubbery tasteless muchrooms and rather sweet baked beans. I then wanted decaff coffee but all they had was a tin of instant. Breakfast standard could be much improved but other than this, I enjoyed the hotel very much.