Hotels Near Durham Tower in Newcastle

If it is on the front, the scenery outside the window is very good. You can see the park hill designed by famous architects. The location is very convenient. Tram bus is very convenient for walking. Choosing here is also just one stop from the train station tram. I used to stay at this hotel for one night and I feel that I can book it here, but this time I feel very average. But there are very few options in Sheffield city centre. The waiters at the front desk of the hotel are very enthusiastic and some have a cold attitude. The most unhappy thing about this trip was housekeeping. The first day was not cleaned. I didn't clean it the next day. I saw that she was very polite and she helped clean it. The woman said that she went home after more than the time, she only worked for a while. When I checked out, my diarrhea was ten minutes late, and the cleaner directly made a dissatisfied voice to me. I was really angry. I didn't complain if I didn't clean my room. The front desk said she would tell her to clean but she did not. As for seeing that ibis will compensate for the breakfast offer, this is not at all. Really the first to see such a housekeeping. Ibis is also a well-known brand. Although the overall situation did not feel very bad, but 4.6 is a bit high.

I stayed 4 nights as part of a National Coach Holiday trip, with Bed Breakfast and Evening meal included in the package. The location of the hotel and the communal areas cannot be faulted, and all areas were very clean. The staff were helpful and friendly. The big disappointment was being told that we could not get our evening meal until 7.30pm. We had to pre book from a 3 course menu on arrival and subsequently each evening. 7.30 pm was late for a lot of us, being of a mature age! Also service was badly planned as the waiting staff came out and went round the room asking who was having which dish. This not only took a lot of time and also some people forgot what they had pre -ordered. With 3 courses to serve we did not finish until 9pm. This is not the waiting staff's fault, but bad management practice. However on the fourth night, all was chaos. two more coach parties had been booked in and there was mayhem, and a near riot in the dining room with about 160 people trying to get seated. it was after 8pm before service started, again not the fault of the staff. A lady on our table did not get her starter at all. I think she was quite relieved as Bruschetta does not consist of a lump of soggy brown bread, a roughly chopped tomato, some thick slices of onion, and the half dead and wilted salad greens which were served with most meals. No apology from the management. Breakfast was excellent. The rooms were a good size and were clean, but the bathroom was shabby, chipped bath and basin and a toilet seat that was not very secure. The beverage station did not get replenished until Thursday, and the dirty mugs did not get replaced throughout our stay. The. basin tap broke on Thursday morning, which I reported, but it did not get fixed. Can't fault the staff, but working practice and management leave a lot to be desired. Thank goodness for my fellow travellers, whose friendship and brilliant sense of humour made it all worthwhile. Also thanks to National Coach Holidays and our driver.

The hotel was very clean , the staff very polite and professional. We stayed at the hotel because we went to see a stand up comedian in Newcastle that night and thought it would be nice not to have to drive home afterwards . We choose this hotel as the pictures looked great online and looked just as good when we got there . We would definitely stay there again if having a night out in Newcastle

Well what a little gem of a Hotel. Beautiful location right next to the Castle and near the Quayside. We had a lovely stay, the Staff were fantastic! So helpful and polite and friendly and very very professional. We felt very special and looked after. The hotel is spotlessly clean and our room was lovely. We didn't have any meals there except for breakfast which was tasty and there was plenty of options, the Staff in there again were very lovely and attentive. Saying all this a couple of little niggles the Hotel was so hot! To be fair the weather was beautiful when we were there but there is no air conditioning in the building. I do appreciate it is an older building and it's not always possible to install Air Con Units but a few fans scattered around would have made it a bit more bearable in the public areas . There was a fan provided in our bedroom which was very welcome as the sun facing the windows all day ! We also found the bed not very comfortable, the mattress was too hard for our liking but then this may suit other people so it's not a criticism really of the Hotel more our preference to have a softer mattress. All in all we Would definitely go back to this hotel but I think I would go in the colder months.

Although not in the city center, it is very convenient to drive, next to a school, I feel good environment, and can park for free! The service was great! There is also free wifi, but there is no hair dryer in the room! Health is also general!

Great location close to train station. Very clean modern hotel at a good price. Nice pretty chicks at the reception. Very comfortable bed and a great bathroom. Many attractions near the hotel. Snacks and drinks are available from the vending machine. There are code keys everywhere, which means that outsiders have limited opportunities to roam around the hotel. The only downside turned out to be that a room with a window means a room with a window to other windows from which other residents were staring.

Our third stay in 12 months. We enjoy the location of this hotel, so handy for bars and restaurants; no taxis required! The breakfast is also amazing, loads of choice, food is hot and fresh, tables always clean and staff are well organised and friendly. The beds are really comfortable, and shower has always been good, and rooms/linen always clean. We like the ice bucket provided and machine in the hall, the complimentary water and having robes and slippers in the room. Two small points that weren't great were as follows. We've never yet had a working fridge in our room. Not sure whether this is a service no longer offered for some reason, if there's a way to switch it on/request it to be on or if we're just unlucky and always get one that doesn't work! Not a major problem, just would be nice to have, or take it away so we don't think it should be working. The other point is just the general decor, as in marked/damaged paintwork, tired fittings, and in this bathroom, damp affecting the grout and shower cubicle fittings plus a big crack in the sink. More wear and tear than cleanliness, and hopefully general freshen up/ refurb is on the cards soon. Still a great hotel in a great location, we'll be back!

Very clean hotel with great facilities. The hotel restaurant was excellent. The staff were all very friendly too.

We stayed in a room overlooking the roadway and (I think) our room's double glazing was compromised as we could clearly hear the noise of every passing car - some which were boy racers with high revs. We complained to reception (as they asked how our night had been) and they apologised. Wether they reported it I don't know.

The drive up to the castle was was fantastic as the view of the castle looked stunning. The entrance to the court yard for parking was quaint and inviting. The look of the court yard looking at all the out buildings looked inviting and very well presented. The “stocks” make for great entertainment The entrance to the reception is like looking for the secret door but the plaque at the side with history information explains why and is interesting to read. Inside the reception is is quite dark but this for me added to the ambience of the place. The staff where welcoming, polite and explained the hotel set up. We stayed in one of the room in the courtyard which was beautiful. Very nicely decorated and good value for money. The room was cozy. We’d booked to have a meal in the Knights Restaurant and we had pre drinks in the bar first The walk to the restaurant through the corridor into the central courtyard was very different yet beautiful. It’s so old and it was nice to see it was decorated and kept within “keeping” The bar again was inviting and cosy and it was great to see that the drinks and wine list was very reasonably priced. So often places know you are a target audience and inflate the prices ridiculously however in our opinion the castle had not done this. There was a good choice of cocktails and the “smoked” cocktails added that something a little bit different and we didn’t mind paying a few pounds more for the “quirkiness”. Again the staff where very professional, friendly and well presented. The walk from the bar/lounge area to the Knights Restaurant was stunning through the corridors of the castle and past a lovely looking staircase and when we walked into the restaurant I was overwhelmed as it was stunning and not what I was expecting. The arched ceiling, the lighting, the privacy of how the tables where set out we felt was very nice. We thought it all created a romantic setting. It was very secluded but included. The menu choice was good and the food was beautiful. The service was great too and again the staff were very professional, polite and very well presented. The prices on the menu varied so I would say they’d catered fo most people’s budget and it was your own choice on how much you spend Our nights sleep was comfortable and the walk back from the restaurant to the courtyard was well lit but again in keeping with been in a castle environment. Great use of mood lighting. My husband even went into the stocks on the was home (🤣) Breakfast the next morning again did not disappoint. The selection was fantastic and plenty of food to choice from Overall we can can not fault our experience. It was a lively venue with great facilities and very well presented. The staff where Courteous, polite, friendly and very well presented. I would recommend this as a place to go and stay. We must go back so we can stay in one of the castle rooms as I am sure they would be as good and maybe even more “quirkier” than the courtyard rooms which were very nice.