To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.4
Service4.7
Cleanliness4.7
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All reviews(134)
Positive reviews(37)
Reviews with photos/video(12)
Awesome stay(13)
Great location(10)
Awesome rooms(9)
Loved the view(8)
Convenient location(8)
Friendly owner(6)
Too noisy(4)
Delicious breakfast(4)
Guest User
Club double Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 26, 2024
The Copthorne is in an excellent location - near to station, restaurants, etc. It was very warm and inviting on a chilly November weekend.
Michelle Elliott
Club double Room
Stayed in Apr 2024
Couples
1 review
4.5/5
Great
Posted on May 9, 2024
Stayed one night - bank holiday Sunday in a Club double room with full English buffet breakfast and a drinks voucher each included. We stayed in room 511 which seemed slightly more spacious than other rooms of this type however only had a partial river view due to being at the end of the corridor. On booking we had requested to have additional pillows for the bed and this was done for our arrival. A very good overnight stay in a hotel located within easy walking distance of bars and restaurants on the quayside. Will be a returning guest .
Guest User
Standard double Room
Stayed in Sep 2023
Couples
1 review
5.0/5
Outstanding
Posted on Oct 15, 2023
Great location for a city centre night out , very relaxing hotel with lovely views of the river from the room and bar/restaurant. All food and drinks very nice reasonably priced , cheaper than some Bars in town. Really good value two course Sunday lunch. Came away very relaxed
Response from Property: Many thanks for your review and for your valuable feedback which is greatly appreciated.We look forward to welcoming you back very soon .Kind regardsNicolas NasserOperations Manager
Yi
Standard twin Room
Stayed in Feb 2024
Family
8 review
4.5/5
Great
Posted on Mar 11, 2024
The room is clean and tidy, the air conditioner is a bit noisy, and the shower room is a bit crowded for tall people
Response from Property: Many thanks for your review and for your valuable feedback which is greatly appreciated.We look forward to welcoming you back very soon .Kind regardsNicolas NasserOperations Manager
Ziauddin Ahmed
Club double Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Location is great. Great value 😊
Guest User
Standard twin Room
Stayed in Oct 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 9, 2024
Lovely hotel, very comfortable stay
Guest User
Standard double Room
Stayed in Oct 2023
Couples
2 review
4.5/5
Great
Posted on Nov 28, 2023
Lovely hotel, Great location for town centre. The standard room itself was clean and spacious. The bed was extremely comfortable too. Would recommend. Got a great price on it too. Staff at the front desk were friendly and welcoming.
Response from Property: Many thanks for your review and for your valuable feedback which is greatly appreciated.We look forward to welcoming you back very soon .Kind regardsNicolas NasserOperations Manager
Linda
Club double Room
Stayed in Jul 2023
Family
8 review
5.0/5
Outstanding
Posted on Aug 8, 2023
Very nice river view room, delicious breakfasts
Response from Property: Many thanks for your review and for your valuable feedback which is greatly appreciated.We look forward to welcoming you back very soon .Kind regardsNicolas NasserOperations Manager
Guest User
Standard double Room
Stayed in Oct 2023
Couples
1 review
4.5/5
Great
Posted on Nov 19, 2023
Great location at the side of the river ,our only down side was ,to get to the town ,it's up hill ,my partner not good a walking up hills
Response from Property: Many thanks for your review and for your valuable feedback which is greatly appreciated.We look forward to welcoming you back very soon .Kind regardsNicolas NasserOperations Manager
Guest User
Standard twin Room
Stayed in Nov 2023
Solo travelers
36 review
4.0/5
Very Good
Posted on Jan 2, 2024
Nice hotel with friendly staff. Close to lots of bars and restaurants.
Response from Property: Many thanks for your review and for your valuable feedback which is greatly appreciated.We look forward to welcoming you back very soon .Kind regardsNicolas NasserOperations Manager
Guest User
Standard twin Room
Stayed in Oct 2023
Family
1 review
4.2/5
Very Good
Posted on Nov 27, 2023
Great base for exploring Newcastle. Comfortable beds and lovely views.
Response from Property: Many thanks for your review and for your valuable feedback which is greatly appreciated.We look forward to welcoming you back very soon .Kind regardsNicolas NasserOperations Manager
Guest User
Standard twin Room
Stayed in Oct 2022
Family
1 review
5.0/5
Outstanding
Posted on Nov 19, 2022
Hotel location was great, check-in was quick and easy, reception staff were very helpful when I struggled to book a taxi. The young lady working on housekeeping the 2 days we stayed was extremely lovely, chatted to us about the hotel food and was very complimentary about it, told us about the local area and some places to visit, she is an absolute asset to the hotel.
Response from Property: Many thanks for your review and for your valuable feedback which is greatly appreciated.We look forward to welcoming you back very soon .Kind regardsNicolas NasserOperations Manager
Guest User
Club twin Room
Stayed in Oct 2022
Family
1 review
3.2/5
Posted on Nov 17, 2022
The Copthorne was just about OK. We stayed on a Sunday night when occupancy rates would be low with plenty of availability. Yet we were assigned a 5th floor room close to a metro railway bridge which ran till midnight and was very noisy. The room was cold. Breakfast next morning was plentiful but forgettable. Self service for everything. Not even a pot of tea or toast served to the table. Not what I expect from a 4 star hotel. How are the stars earned/allocated?. I wouldnot be in a hurry to return. It was situated next door to a Travellodge which could have been booked for half the price and who's services I suspect would have been as good if not better.
Response from Property: Many thanks for your review and for your valuable feedback which is greatly appreciated.We look forward to welcoming you back very soon .Kind regardsNicolas NasserOperations Manager
Guest User
Standard twin Room
Stayed in Sep 2022
Family
3 review
4.7/5
Amazing
Posted on Oct 30, 2022
My fave hotel in Newcastle because the rooms are spacious and the view is fabulous .
Response from Property: Many thanks for your review and for your valuable feedback which is greatly appreciated.We look forward to welcoming you back very soon .Kind regardsNicolas NasserOperations Manager
Guest User
Standard double Room
Stayed in Jul 2022
Couples
1 review
4.5/5
Great
Posted on Sep 4, 2022
Convenient quayside hotel, large reception with a comfortable seating area. Modern breakfast room, self service with a river view. Bedroom had a river view and comfortable, if rather dated. Fire alarm disturbed us about 1am but stopped shortly afterwards. Reception staff very friendly, they happily provided a free parking pass for friends popping to see us for a coffee.
Response from Property: Many thanks for your review and for your valuable feedback which is greatly appreciated.We look forward to welcoming you back very soon .Kind regardsNicolas NasserOperations Manager