The Headland Hotel and Spa

From the moment we arrived we felt at home. Ken was amazing, bags very promptly taken to the room, and a great use of guest name. we used both spa areas, all spotless and the teams were all welcoming and friendly. The views from the jacuzzi are stunning. Pre-dinner cocktails were fantastic, Stevie was great and clearly has a great understanding of all cocktails. Dinner in RenMor was great, I highly recommend the cote de boeuf, cooked to perfection. The team again always on hand should you need anything, and also made to feel welcome. Breakfast is a feast, such a selection of continental, and the cooked set us up for the day. To mention Ken again, we sat in the hall for a few minutes and Ken came over to ask if we wanted the fire lit, I declined, as I would have stayed all day! 10/10 experience and highly recommend. Thank you to the whole team for making our stay so memorable

Enjoyed a stay at Headland recently off season, which was nice. Overall its a very good hotel and the staff overall are excellent. Its a nice privately owned traditional luxury hotel where service matters. Views are amazing, decor is traditional but freshened up, Spa is great but missing a steam room. A few hiccups with coffees not arriving at breakfast, no table salt and pepper and things like that. Also the room service menu, whilst being pretty good and tasty, was missing items most nights. Would give it 5, if these little details were ironed out.

I treated my daughter and myself to an Indulge Spa day. This is their priciest package which promises luxury and indulgence but does NOT deliver. Access to the VIP lounge? Yes, only briefly as it is not accessible during the day only at the end. And we left it pretty promptly because it was so poor. See the pictures for its underwhelming features. TV? Were the fridges meant to be there as decoration? Or in use? On a happier note, the Spa was very good and the Aqua Club was a real treat. The Afternoon Tea was quite good when it arrived. Unfortunately, we did have to wait quite a while. No-one had checked our booking (made the month before) or asked us on check in, to see if we had any dietary requirements so they brought out the non-vegetarian option. It took some time to correct. Didn’t enjoy having our Indulgent Day wasted on waiting. Our massage was lovely and we both felt very relaxed afterwards. We were both looking forward to the Rhassoul treatment but I got the distinct impression that we were being rushed through it (probably so they could clean the room and go home). Instructions were briskly given before being left. No idea if we got the pots correct as there was no way to remember and no labels on the jars. The steam was set running by the staff member when she left. This meant it was nearly done by the time we had scrubbed and applied mud and actually got in to enjoy it. Very disappointing. I don’t recommend the Spa Days here at all. But for general use of the facilities, it is good.

This was a present from work. We would like to say thank you to the people who welcomed us & looked after us in reception. Courtney-May & supervisor Holly. Also mention to those who looked after us in the restaurant including manager Ryan, Molly, Louis, Ruby & breakfast/dinner supervisors (names not recalled). Spa facilities in building & at Aqua Spa were excellent and very enjoyable. Also thanks to the chefs who prepared some amazing food breakfast & dinner & to Ryan restaurant manager for looking after us so well. Also thanks to general manager Jason Adams for a lovely time & wonderful break. We look forward to returning soon. Svetlana Souter

This was a present from work. We would like to say thank you to the people who welcomed us & looked after us in reception. Courtney-May & supervisor Holly. Also mention to those who looked after us in the restaurant including manager Ryan, Molly, Louis, Ruby & breakfast/dinner supervisors (names not recalled). Spa facilities in building & at Aqua Spa were excellent and very enjoyable. Also thanks to the chefs who prepared some amazing food breakfast & dinner. We look forward to returning again. Also thanks to general manager Darryl Reburn for an excellent experience at a Pride of Britain Hotel Club. Svetlana Souter

It's been a few years since we last visited the Headland and boy have they been busy. The Aqua spa centre has been finished and it's a real gem. The main hotel restaurant has also had a massive makeover and they have done a great job. Ultra efficient friendly staff (special mention to Mai). We stayed in the cottages and they are perfect if you're travelling with your dog. Look out for packages as you get lots of extras thrown in to tempt you to visit off season. Any whinges? by all means theme your afternoon tea for Christmas but as a current/raisin hater it meant sadly there were no cakes for me. Our package gave a discount on an evening meal in the restaurant but I think if I was eating there more than once then I'd be disappointed with the range on the menu. But the location is stunning, the facilities great and the staff excellent.