TJayW
November 22, 2024
I requested an extra bed in the room I had already booked, but since it was a day when there weren't many reservations, I was charged about twice the extra bed fee and received a room upgrade. It wasn't a small amount, but it wasn't bad in that I was able to use a larger room comfortably.
The facilities were a bit old, so there were some regrettable aspects, but I felt that they were well managed.
The breakfast was average. It wasn't bad, but I'm not sure if it was great.
The staff were friendly, but there were some disappointing aspects when it came to using the hotel's operating programs or services. First of all, the kids' club was under construction, but they didn't give notice or an alarm when I checked in. Also, since there weren't many people using the operating facility programs, it was difficult to get an immediate answer when I asked and I couldn't use them.
The location and basic aspects were basic, but there were also some disappointing aspects, as it was operated under the name of Sheraton.
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