Hotels in Nha Trang City Center, Nha Trang

The beach was right in front, so it was nice to take a walk. Above all, the room was clean and stylish, and when I came back the next day after going out, it was cleaned very well. The staff were all friendly. I had to leave the country on the last night, so I asked to store my luggage, and they happily stored it until late, so I was able to travel comfortably. I ate breakfast at Coasta Seafood, which I recommend to those who like local food. I like spicy vegetables, so the food suited me well, but my family didn't like the smell and didn't eat it well. It would have been better if there was a buffet, so you could choose a variety of food to suit your taste, but it was a little disappointing. The city center and Lotte Mart were within walking distance. I want to stay here again next time I go to Nha Trang ~~

Lovely spacious and clean room, great bathrooms. Food was excellent, big portions. Buffet style breakfast with a big variety of food. Excellent location opposite the beach and easy to get around the city. Lovely pool and gym. Room service a bit slow but in general a great hotel.

Possibly one of the busiest hotels we have ever experienced. Definitely not the chilled vibes shown in photos! The rooms are spacious but a little dusty in corners. The breakfast is plentiful but busy and the pool is mentally busy… we enjoyed the beach location but even then one day the tide changed and brought in lots of rubbish including diapers!

Greatly satisfied at Annova Hotel, decided to extend our stay for another 4 days after our initial 5 days. Pros: -Prime location -View of our room -New building, so everything seems clean and neat -Service is great -AC works perfectly -Smart TV with access to YouTube -Bathtub with ocean view -Comfy bed -Pool, sauna & gym Cons: -Lots of Chinese tour group travellers, it gets busy/noisy during the breakfast. Hence, the food is primarily focused on those target group

My 3rd time in Vietnam and the hospitality of the staff here is the best! Starting from the reception area, to the housekeeping, and the breakfast crew. Everyone is smiling and are happy to serve the guests. For the room, I requested for a high floor but didn’t get one (but it’s understandable because of the holiday season - I hope I get it next time :) ) but the ocean view is still great. Room is well maintained and clean. But the star of the hotel is really the service. So I’d like to give a kudos to the lady and guy who helped me during check in (forgot their names unfortunately), and Paul and Linh who helped me during check out. Amazing service!

This hotel has a very good location and close proximity to the beach. If you're renting a bike they have free underground parking and a very good spa and roof swimming pool. You definitely get value for money at this hotel and the location you at.

The staff at the Intercontinental are friendly, Kind and so helpful and all the staff we encountered during our week long stay deserve a 5* rating! Special mention goes to MI our waitress at breakfast every morning for being so lovely and caring and looking after our needs. 🙏💕🤗 Am being honest with my feedback in saying that the rooms could definitely use a revamp as they feel quite dated and not up to 5 star standard we would expect from the Intercontinental brand. Message to Management, please install a professional coffee machine in the breakfast room as the coffee we were provided with on the first morning of our stay was just awful! 😢

Service was first class. The staff were proud to be working for the Sheraton and the brand itself, which is what you want to hear from them. I had the pleasure of dealing with a young gentleman named Ethan and he was pleasant in manner, anticipated my needs before I even communicated them, ensured I was happy and provides solutions to any queries I had. Upon checking in, I had previously checked out earlier in the day (flight delayed until the next day) and mentioned I had left my swimming shorts in my previous room. The check-in staff said that they would contact housekeeping and see if they could be found. I then checked in and went to my room to discover that it was a connected room with access to the next room via a door. Unfortunately, this lead to noise travelling from my neighbours room. I went to reception and was met by Ethan who then gave me another room, it was an upgrade to a nicer room on a higher floor. Not only that, I asked about my swim shorts and was told that they had been found, they would be laundered and dried before being returned to me. I said that it was fine, I could just take them and they would dry on the balcony, to which Ethan enthusiastically replied, ”Sir, this is the Sheraton!”. It is so nice to hear such words from staff and to know that you're in the hands of people that care and take pride in their work.

I booked because of the Panama pool, and the pool was big and nice. However, when I asked to change rooms due to a facility failure, they kept delaying while saying they would change rooms and repairing the facility. They should have fixed it after changing rooms, but they dragged on and wasted over an hour. It was frustrating. After that, they apologized and gave me some fruit as a service, but I felt bad that they took an hour during the day when I was traveling. It was shocking that they changed rooms after three people looked around and said they couldn't fix it... They also delayed the time again while changing the room because they brought the wrong key... They weren't very thorough. The breakfast was really tasteless. It was tasteless. And the elevator software wasn't managed at all.

A very nice hotel and amenities. During first night, some hiccups over shower screen door but the counter leader, Thanh was fast enough to arrange necessary check and change of room. Even though I tried ro be a little bit difficult, Thanh was always on a smile to address concern. Thumbs up to the organisation for having Thanh as their employee. Thanh deserved to be praised and rewarded by the hotel organisation for good service attitude. Room were clean and big. Amenities are good too. Staff are always ready to help as our dad has difficulty walking, the security guard and bell boy there will always rush forward to help and hold our dad when walking up the hotel front entrance stairs. All of the hotel bell boy and security guards deserve to be praised and rewarded by the organisation too. Thank you! We will be back again.