New Century Manju Hotel (Ningbo Nantang Old Street Railway Station) Reviews

Response from Property: Dear guest ❤ Thank you so much for your positive comments about our hotel! We are glad to know that you were pleased with the location and enjoyed your morning run 🏃‍♂️. We are also pleased to hear how satisfied you are with the cleanliness and facilities of your room 🛏️. Your affirmation is the driving force of our continuous efforts, we look forward to your visit again! 😊 🌟

Response from Property: 🎁2 Intelligent Robots🦾 Thank you for your thoughtful review, and thank you for choosing Manju Hotel. Your satisfaction is the greatest encouragement for our work. Regarding the edge of the mattress of the big bed you mentioned collapsed, we reported it to the engineering department as soon as possible, and the engineering manager made rectifications as soon as possible. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. I hope you can continue to stay in our hotel next time and see our changes. I wish you a happy life!

Response from Property: 【🎁Surprise Treasure Box🧸】Dear guests, we are very happy that we can bring such a wonderful experience to your trip. Satisfaction is just the starting point, and surprise and touching are our ultimate goal. It is fate to be together. Coming back here is like returning to your home. We are very happy to become friends with every family member who comes back. Looking forward to seeing dear friends come home again~

Response from Property: 🎁2 Intelligent Robots🦾] Thank you for your thoughtful review, and thank you especially for choosing Manju Hotel. Your satisfaction is the greatest encouragement for our work. We will continue to maintain high-quality and excellent customer service standards and strive to create a comfortable and warm stay experience for every guest. I wish you a happy life!

Response from Property: 【🎁Family Room Airdrop Gift🧸】Thank you very much for your detailed review! Manju Hotel will sincerely provide the best service to guests. It is because of guests like you that Xiaoman feels proud and recognized. I sincerely hope that you can come again and look forward to your five-point praise. We will get better and better. Love you!

Response from Property: 【🎁Family Room Airdrop Gift🧸】Dear, since I can't give Xiaoman 5 points, it means that Xiaoman's work is still not done to the extreme! Xiaoman is also very sorry! If there are any problems during your stay, I hope you can give more suggestions, because with your corrections, Xiaoman will make greater progress. Thank you for your comments, and I hope that Xiaoman can bring you a perfect five-point experience next time!

Response from Property: Dear guest, thank you for your detailed review of the hotel. Kaiyuan Manju Hotel (Nantang Old Street Branch) is located in the city center, Jiangwan Square, and is quiet in the bustling area. Adhering to the design concept of "come down and enjoy every bit of beauty", the Happy River View King Room you stayed in overlooks the scenery of Fenghua River, one of the "Three Rivers of Ningbo". Regarding the problem that the front desk staff you reported was not enthusiastic enough, we will strengthen training to welcome all guests with a fiery heart. Thank you again for taking pictures of the beautiful scenery, and look forward to visiting you again to bring you a perfect stay experience.

Response from Property: 【🎁Family Room Airdrop Gift🧸】Dear, since I can't give Xiaoman 5 points, it means that Xiaoman's work is still not done to the extreme! Xiaoman is also very sorry! If there are any problems during your stay, I hope you can give more suggestions, because with your corrections, Xiaoman will make greater progress. Thank you for your comments, and I hope that Xiaoman can bring you a perfect five-point experience next time!

Response from Property: 【🎁Family Room Airdrop Gift🧸】Meeting is fate, we cherish the first meeting with every guest, trying to make you satisfied, surprised, and even moved. Dear guest, I am very happy to receive your good comments. Xiaoman is very grateful. All the staff of Manju Hotel Ningbo Nantang Railway Station sincerely look forward to meeting you again next time!

Response from Property: Dear guest, hello! Thank you very much for your review. Xiaoman will definitely do better and better. I hope to get your five-star praise next time~

Response from Property: Dear guest: First of all, thank you for staying in our hotel. We are very sorry that you were not satisfied. The hotel will contact you as soon as possible after receiving the feedback to apologize. We regret that we cannot get your understanding because of the noise problem. It's hard to blame. The hotel's basic comfortable twin room you booked is actually right next to the elevator. In response to this problem, the hotel has also strengthened training for the front office department to handle room arrangements flexibly! Thank you for your recognition of the hotel's services. We apologize again. We have also conducted self-reflection and work self-examination to avoid similar situations from happening again! This is an encouragement and promotion for us and sincerely invites you to stay again, giving us the opportunity to provide you with better services. If you have any further needs, please call us and the store will make repairs immediately! hotel general manager